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At NorthBay Health the Emergency Department Technician (ED Tech) is responsible and accountable for the delivery of patient care under the direction of the Registered Nurse.  The ED Tech collects data and implements task specific functions as directed by the Registered Nurse.  The ED Tech delivers care that is specific to the special behaviors / needs of the patient and that is age appropriate for the individual.  The ED Tech communicates pertinent patient information and responses to interventions to the appropriate nurses and documents in the medical record pertinent patient information and responses to interventions. 

Interpersonal Skills and Values

Demonstrates NorthBay Health's True North Values: Nurture Care, Own It, Respect Relationships, Build Trust, and Hardwire Excellence. These values guide behavior, accountability, teamwork, and commitment to high-quality patient care.

Why NorthBay Health

NorthBay Health is an independent, nonprofit health system serving the Napa, Solano, and Yolo County regions. We are expanding access to care across our communities through two acute-care hospitals, including a Level II Trauma Center and a Level III NICU maternity unit, along with a cancer center, urgent care locations, and a growing network of primary and specialty care clinics.

We provide advanced services in cardiovascular care, neuroscience, orthopedics, surgery, and outpatient specialties. NorthBay Health is nationally recognized for quality care, including Magnet with Distinction designation for nursing and multiple U.S. News and World Report high performing recognitions.

We are committed to being the trusted healthcare partner of choice and offer an environment where employees can grow, contribute meaningfully, and support the health of our communities.

NorthBay Health Benefits Options

NorthBay Health offers a comprehensive benefits package based on established eligibility requirements. Benefits may include medical, dental, and vision insurance, life, disability, and long-term care coverage, paid time off including vacation, sick leave, holidays, and bereavement, a 403(b) retirement plan with employer match, education reimbursement for eligible roles, professional development and training programs, Employee Assistance Program, wellness programs, recognition programs, shift differentials, and market-based compensation review and increases subject to approval and organizational performance.

Compensation Structure

NorthBay Health uses a structured compensation framework. Staff-level positions use a step-based system (Steps 1-5) based on years of directly related experience, with Step 5 representing 20 or more years of experience in the role. Manager level and above positions are paid a fixed annual base salary and are eligible for a variable incentive compensation plan. Physician compensation is structured based on specialty and role requirements.

Remote Work Disclosure

NorthBay Health is primarily an onsite organization due to the nature of healthcare. Some roles may allow hybrid or remote work based on business needs.

Remote work is not supported in Washington, Ohio, Wyoming, North Dakota, Puerto Rico, the U.S. Virgin Islands, or outside of the United States.

Notice to Recruitment Agencies

NorthBay Health utilizes a managed service provider (MSP) for agency partnerships and is not currently engaging external recruiting firms outside of established agreements. We do not accept unsolicited resumes or third-party candidate submissions. Please do not contact NorthBay Health employees, leaders, physicians, or hiring managers regarding recruitment or job postings.

More Information

Visit NorthBay Health Careers for recruitment FAQs and additional information.

Education: 

• High School graduate or equivalent.

Certifications: 

• EMT, EMT-P certification preferred, or equivalent training or hospital experience required
• Current AHA BLS required
• Must successfully pass the telemetry test within the introductory period and on annual basis  

Experience: 

• Minimum Six (6) months of related experience as an Emergency Medical Technician (EMT or Paramedic), Certified Nursing Assistant, or Medical Assistant, or equivalent experience (e.g. military experience).

Skills: 

• Must maintain competencies in skills, as assigned through annual skills training and in identified department training
• Must also be competent in assisting nurses and physicians with department specific procedures
• Must demonstrate and maintain current knowledge and skill in providing care for patients in the following age groups: Neonatal, Pediatric, Adolescent, Young Adult, Middle Adult, and Geriatric
• Excellent interpersonal skills in dealing with the public, patients, physicians, and co-workers
• Ability to remain flexible and positive within a rapidly changing patient care environment  

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