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Remote Nurse Case Manager Jobs in Rio Rancho, NM

firsthand Health

Remote Triage Nurse

Albuquerque, NM · On-site +1

$80K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

When not managing acute issues, Triage Nurses focus on care coordination, training, and related ... Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis ...

firsthand Health

Remote Triage Nurse

Albuquerque, NM · Remote

The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support ... When not managing acute issues, Triage Nurses focus on care coordination, training, and related ...

Veterans Health Administration

Registered Nurse 3A

Albuquerque, NM · On-site +1

$75K - $136K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management of complex patient care. Collaborates in the development, implementation, evaluation ... by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 ...

Veterans Health Administration

Registered Nurse Rehab

Albuquerque, NM · On-site +1

$75K - $136K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... management of complex patient care. Collaborates in the development, implementation, evaluation ... by-case-basis.) NOTE: Grandfathering Provision - All persons currently employed in VHA in 0610 ...

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All JobsNurse Case JobsRemote Nurse Case Manager JobsRemote Nurse Case Manager Jobs in Rio Rancho, NM

Remote Nurse Case Manager information

See Rio Rancho, NM salary details

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$42

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How much do remote nurse case manager jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote nurse case manager in Rio Rancho, NM is $42.87, according to ZipRecruiter salary data. Most workers in this role earn between $31.88 and $51.83 per hour, depending on experience, location, and employer.

What is a remote nurse case manager?

A Remote Nurse Case Manager is a registered nurse who coordinates patient care and manages cases from a remote location, often using phone or digital platforms. Their primary responsibility is to assess patient needs, develop care plans, and facilitate access to necessary healthcare services. They work closely with patients, families, and healthcare providers to ensure optimal outcomes, monitor progress, and provide education and support. Remote Nurse Case Managers are commonly employed by insurance companies, healthcare organizations, or telehealth services, allowing them to work from home while delivering essential case management services.

What are the key skills and qualifications needed to thrive as a remote nurse case manager, and why are they important?

To thrive as a Remote Nurse Case Manager, you need a solid clinical background, active RN licensure, and experience in case management or care coordination. Familiarity with case management software, telehealth platforms, and electronic health records (EHRs) is typically required. Strong communication, organization, and problem-solving abilities are essential soft skills for managing patient care plans remotely. These competencies ensure effective patient advocacy, continuity of care, and optimal health outcomes in a virtual environment.

How does a remote nurse case manager typically collaborate with interdisciplinary teams while working from home?

Remote Nurse Case Managers frequently coordinate care by communicating with physicians, social workers, therapists, and insurance representatives through secure digital platforms such as video calls, emails, and EHR systems. Although not physically present, they play a central role in care planning meetings, patient assessments, and follow-ups. Effective collaboration hinges on proactive communication, timely documentation, and building strong virtual relationships with team members to ensure patients receive comprehensive, well-coordinated care.

What is the difference between Remote Nurse Case Manager vs Remote Care Coordinator?

AspectRemote Nurse Case ManagerRemote Care Coordinator
CredentialsRN license, case management certification often preferredVaries; may require health-related certifications but less strict
Work EnvironmentHealthcare settings, insurance companies, hospitalsHealthcare providers, insurance companies, community organizations
Job FocusAssessing patient needs, developing care plans, coordinating servicesScheduling, patient communication, resource coordination

Remote Nurse Case Managers primarily focus on clinical assessment and care planning, requiring nursing credentials. Remote Care Coordinators handle logistical tasks and patient communication, often with less clinical training. Both roles support patient care remotely but differ in clinical responsibilities and required qualifications.

What are popular job titles related to Remote Nurse Case Manager jobs in Rio Rancho, NM?

For Remote Nurse Case Manager jobs in Rio Rancho, NM, the most frequently searched job titles are:

What job categories do people searching Remote Nurse Case Manager jobs in Rio Rancho, NM look for?

The top searched job categories for Remote Nurse Case Manager jobs in Rio Rancho, NM are:

What cities near Rio Rancho, NM are hiring for Remote Nurse Case Manager jobs?

Cities near Rio Rancho, NM with the most Remote Nurse Case Manager job openings:

Remote Nurse Case Manager jobs near you
Infographic showing various Remote Nurse Case Manager job openings in Rio Rancho, NM as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $89,170 per year, or $42.9 per hour.

Remote Triage Nurse

firsthand Health

Albuquerque, NM • On-site, Remote

$80K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health.
firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI.
We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job-it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun.
The Triage Nurse is a remote Registered Nurse who provides telephone and electronic triage support to firsthand individuals and staff, while also supporting outpatient care coordination. This is primarily a day-shift role (8 hours/day, 8:30-4:30 PST), with occasional potential for nights or weekends. When not managing acute issues, Triage Nurses focus on care coordination, training, and related administrative tasks.
Responsibilities of a Triage Nurse include:
  • Triage and Escalation: Manage inbound clinical issues from firsthand staff and patients via phone; triage appropriately and escalate emergencies immediately.
  • Collaboration: Work closely with peer mental health workers, social workers, and APPs to address acute issues comprehensively.
  • Coordination: Coordinate care with patients' other providers to ensure seamless health management.
  • Training: Develop and deliver training on basic medical topics for peer mental health workers and social workers.
Triage Nurses should have:
  • Strong triage and prioritization skills, with the ability to rapidly assess and determine the appropriate level of care.
  • Problem-solving expertise with a creative, patient-centered approach.
  • Ability to provide condition-specific patient education and self-management guidance.
  • Adaptability to varying team cultures and processes.
  • Empathy, compassion, and approachability in patient and team interactions.
Required experience includes:
  • Active RN license through a Nurse Licensure Compact (NLC) state and willingness to obtain licensure in non-compact states.
  • Bachelor of Science in Nursing (BSN) or Associates of Nursing (ASN)
  • At least 3 years of Emergency Room (ER) experience
  • Experience working with populations facing challenges such as serious mental illness, behavioral health conditions, and/or substance use disorders
  • Care management and coordination experience.
Bonus Points for:
  • Psychiatric-Mental Health Nursing Certification (PMH-BC)
  • Washington state RN license

Base salary range:
$80,000-$80,000 USD
We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you.
BenefitsFor full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture.
Vaccination Policy
Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law.
New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed.
Unfortunately, we are not able to offer sponsorship at this time.
firsthand Health will only contact candidates from email addresses ending in @firsthandcares.com. Any communication from another domain claiming to represent firsthand is fraudulent. We will never ask for payment or sensitive financial information during the hiring process. If you receive suspicious outreach, please do not respond.

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