Waimanalo, HI · On-site +1
$17 - $22.50/hr
This position reports to the Voice of Customer manager and has no direct reports. Essential Job ... Non-exempt hourly Travel: Local travel as needed, less than 10% Work Type/Location: Remote-U.S.
Waimanalo, HI · On-site +1
$17 - $22.50/hr
This position reports to the Voice of Customer manager and has no direct reports. Essential Job ... Non-exempt hourly Travel: Local travel as needed, less than 10% Work Type/Location: Remote-U.S.
Waimanalo, HI · On-site +1
$16.20/hr
This position reports to the Voice of Customer manager and has no direct reports. Essential Job ... Non-exempt hourly Travel: Local travel as needed, less than 10% Work Type/Location: Remote-U.S.
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Waimanalo, HI · On-site +1
$16.20/hr
This position reports to the Voice of Customer manager and has no direct reports. Essential Job ... Non-exempt hourly Travel: Local travel as needed, less than 10% Work Type/Location: Remote-U.S.
A Remote Non Voice job is a work-from-home position that does not require voice communication, such as phone calls or video meetings. These roles typically involve tasks like data entry, chat support, email handling, content moderation, and transcription. They are ideal for individuals who prefer written communication and have strong typing and organizational skills. Many companies hire for these roles in industries like customer service, e-commerce, and administrative support.
A Remote Non Voice employee typically manages customer inquiries, processes orders, or handles support requests via email, chat, or online tickets. Daily responsibilities often include responding to customer messages, updating system records, and resolving issues according to company guidelines. While the job is largely independent, team members regularly communicate through messaging platforms, project management tools, and occasional video meetings to coordinate on complex cases or share updates. Collaboration ensures that service quality remains consistent and that team goals are met. This supportive virtual environment helps remote employees stay connected and effective in their roles.
To excel as a Remote Non Voice professional, you need excellent written communication skills, strong attention to detail, and basic computer literacy, often supported by at least a high school diploma or equivalent. Familiarity with customer support platforms such as Zendesk, CRM systems, and proficiency in office software are commonly needed for this role. Being highly organized, self-motivated, and able to manage time independently are standout qualities. These abilities are crucial for efficiently handling customer queries, maintaining service accuracy, and thriving in a remote, self-directed setting.
For Remote Non Voice jobs in Hawaii, the most frequently searched job titles are:
The top searched job categories for Remote Non Voice jobs in Hawaii are:
Waimanalo, HI • On-site, Remote
$17 - $22.50/hr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
Description
Job Title: Customer Service Specialist II
Pay Rate: 16.20 per hour
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
What you can expect:
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
What you'll be working on:
Support Savers mission and vision by providing exceptional customer service responding to inquiries from internal and external customers. This position will serve as the initial point of contact for customer escalated calls, emails, and social media messages during normal hours of operation, to include routing inquiries to the appropriate departments, using basic problem-solving skills. This position reports to the Voice of Customer manager and has no direct reports.
Essential Job Functions:
Team members in this role may perform any of the following job duties:
What you have:
Minimum Required Education, Training and Experience:
Physical Requirements:
FLSA: Non-exempt hourly
Travel: Local travel as needed, less than 10%
Work Type/Location: Remote-U.S.
Savers is an eVerify employer
