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Remote Non Phone Jobs in Silver Spring, MD (NOW HIRING)

Remote Customer Service Agent

Falls Church, VA · Remote

$16.50 - $22.25/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Herndon, VA · Remote

$16 - $21.25/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Waldorf, MD · Remote

$15 - $20/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Laurel, MD · Remote

$15.25 - $20.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Bowie, MD · Remote

$15 - $20/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Glen Burnie, MD · Remote

$15.25 - $20.25/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Springfield, VA · Remote

$16.25 - $21.75/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Upper Marlboro, MD · Remote

$15.25 - $20.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Silver Spring, MD · Remote

$16 - $21.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Columbia, MD · Remote

$15.50 - $20.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Leesburg, VA · Remote

$15.75 - $21/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Gaithersburg, MD · Remote

$16.75 - $22.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Ashburn, VA · Remote

$15.75 - $21.25/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Hyattsville, MD · Remote

$15.50 - $20.75/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Centreville, VA · Remote

$15.25 - $20.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Rockville, MD · Remote

$15.75 - $21.25/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Sterling, VA · Remote

$15.25 - $20.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Bethesda, MD · Remote

$16.50 - $22.25/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

Remote Customer Service Agent

Reston, VA · Remote

$16.25 - $21.50/hr

Minimum 1 year of phone-based customer service experience. * Strong verbal and written ... Pass a background check (non-refundable processing fee applies). * Sign an Independent Contractor ...

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Remote Non Phone information

See Silver Spring, MD salary details

$9

$16

$26

How much do remote non phone jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote non phone in Silver Spring, MD is $16.55, according to ZipRecruiter salary data. Most workers in this role earn between $13.65 and $17.88 per hour, depending on experience, location, and employer.

What is a remote non phone?

A Remote Non Phone job is a work-from-home position that does not require talking on the phone. These jobs typically involve tasks like data entry, chat support, transcription, writing, or online research. They are ideal for individuals who prefer written communication or need a quiet work environment. Many companies offer these roles in fields such as customer support, administration, and content creation.

What are the key skills and qualifications needed to thrive in a remote non phone position?

To thrive in a Remote Non Phone role, candidates need strong written communication, computer literacy, and attention to detail, often backed by experience in data entry, content moderation, or email-based customer support. Familiarity with collaboration platforms like Slack, project management tools such as Asana or Trello, and proficiency in MS Office or Google Workspace are typically required. Exceptional time management, self-motivation, and the ability to work independently make individuals stand out. These skills ensure productivity, clear communication, and efficient workflow in a remote, non-phone-based work environment.

What are some common challenges faced in remote non phone positions, and how can I overcome them?

One of the most common challenges in remote non phone roles is maintaining clear communication without verbal interaction, which can sometimes lead to misunderstandings or delays. To overcome this, it's important to develop strong written communication skills and proactively check in with your team using collaboration tools. Staying organized and managing your time effectively can also help you meet deadlines and prioritize tasks in a self-directed work environment. Regularly updating your progress and being responsive in chat or email threads will ensure you remain connected and productive. Embracing these strategies will make your remote experience smoother and more successful.

What are popular job titles related to Remote Non Phone jobs in Silver Spring, MD?

For Remote Non Phone jobs in Silver Spring, MD, the most frequently searched job titles are:

What job categories do people searching Remote Non Phone jobs in Silver Spring, MD look for?

The top searched job categories for Remote Non Phone jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Remote Non Phone jobs?

Cities near Silver Spring, MD with the most Remote Non Phone job openings:

Infographic showing various Remote Non Phone job openings in Silver Spring, MD as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $34,420 per year, or $16.5 per hour.

Help Desk Technician - REMOTE

Capitol Recruiters Inc.

Washington, DC • Remote

$50K - $80K/mo

Full-time

Re-posted 22 days ago


Job description

Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum of one full year or more of relevant experience in a large law firm is required. This role is part of the IT Help Desk professionals delivering gold standard technology experience. The Help Desk Technician provides end user technical assistance and support related to computer systems, hardware, software, and remote access, leading the responsive handling/triage of issues coordinating with cross functional IT staff. Available shifts: Wednesday - Sunday 3:30 pm - 12 am Saturday - Monday 11:30pm - 1pm Saturday - Wednesday 7am - 3:30pm Duties: Technical assistance/support for inquiries related to firm computer systems, hardware, software, and remote access. Respond to support requests over the phone or via email in a professional manner. Thoroughly document support requests using Help Desk ticketing system. Facilitate issue handling/escalation with cross-functional support staff. Monitor help desk issues working with Help Desk/End User Support management to evaluate potential issues as part of the ITIL/ITSM discipline. Follow up with customers, provide feedback, and see issues through to resolution. Write tips, frequently asked questions, and knowledge articles for the knowledge base. Remain up to date on Firm technology and systems, policies and procedures through self-guided learning and review of training materials. Conduct independent research on systems to solve intricate or complex technical problems. Position Requirements: College degree is strongly preferred. Appropriate technical certification(s) preferred. A minimum of one full year or more of relevant experience in a large law firm is required. Knowledgeable of applications/technologies common to a law firm. Knowledge of best practices for designing/implementing a global, tiered IT support desk model. Working knowledge of ITIL process design for IT Service Management. Knowledge of leading service desk performance indicators/service level standards. Knowledge of leading service desk technology solutions for IT and non-IT users (e.g., ServiceNow). Excellent attention to detail/organizational skills. Strong service orientation. Highly motivated and analytical. Excellent attention to detail and debugging skills. Ability to work independently as well as part of a team. Flexibility to work before and after business hours OT. The salary range is $50k - 80k+ depending on location and experience.