ZipRecruiter

Log In

2

Remote Non Phone Customer Service Jobs in Addison, IL

HUB

Customer Service Representative

Chicago, IL · Remote

$50K/yr

Handle non-pay cancellation notices from Carriers to follow up for payments due * Post bind process ... Comfort level with out bound dialing and phone conversations with clients * Insurance experience ...

StaffedUp

Customer Service Accepting - Remote

Wheaton, IL · Remote

$15.50 - $21/hr

Customer Service - Part Time The Edge | 501 College Ave Join our dynamic team at The Edge, where we pride ourselves on delivering exceptional customer service in a fast-paced environment. As a ...

Rise25

Customer Service Representative

Chicago, IL · Remote

$16.50 - $22.25/hr

This position is remote and self-paced. You can work from anywhere with a good Internet connection ... Quick with communication via email and phone during US business hours * Have flawless written and ...

previous page

Showing results 41-60

All JobsNon Phone Customer Service JobsRemote Non Phone Customer Service JobsRemote Non Phone Customer Service Jobs in Addison, IL

Remote Non Phone Customer Service information

See Addison, IL salary details

$12

$23

$35

How much do remote non phone customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote non phone customer service in Addison, IL is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $18.56 and $25.53 per hour, depending on experience, location, and employer.

What is a remote non phone customer service?

A Remote Non Phone Customer Service job involves assisting customers through digital channels like email, live chat, or social media instead of phone calls. Responsibilities may include answering inquiries, resolving issues, and providing support using written communication. This role is ideal for those who prefer text-based interactions and require flexibility in their work environment. It typically requires strong writing skills, attention to detail, and proficiency in using customer service software.

What are some common challenges faced in remote non phone customer service positions?

One common challenge in Remote Non Phone Customer Service roles is managing multiple chat or email conversations simultaneously while maintaining accuracy and a consistent, friendly tone. Employees may also need to quickly adapt to new software tools or updates to customer service platforms. Another challenge is resolving customer issues without the benefit of verbal clarification, which requires careful reading and clear written responses. Developing strong time management and prioritization skills can help overcome these challenges and ensure a positive customer experience.

What are the key skills and qualifications needed to thrive in remote non phone customer service, and why are they important?

To thrive as a Remote Non Phone Customer Service representative, you need strong written communication, problem-solving abilities, and proficiency in using computers, often with a high school diploma or equivalent as a minimum qualification. Familiarity with ticketing systems, live chat platforms, email management tools, and CRM software such as Zendesk or Freshdesk is typically required. Attention to detail, patience, and the ability to multitask effectively in a remote environment are valuable soft skills. These qualifications ensure efficient, high-quality support to customers through written or digital channels, helping companies maintain excellent service standards without phone communication.

What are popular job titles related to Remote Non Phone Customer Service jobs in Addison, IL?

For Remote Non Phone Customer Service jobs in Addison, IL, the most frequently searched job titles are:

What job categories do people searching Remote Non Phone Customer Service jobs in Addison, IL look for?

The top searched job categories for Remote Non Phone Customer Service jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Non Phone Customer Service jobs?

Cities near Addison, IL with the most Remote Non Phone Customer Service job openings:

Remote Non Phone Customer Service jobs near you
Infographic showing various Remote Non Phone Customer Service job openings in Addison, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $48,084 per year, or $23.1 per hour.

Customer Service Representative

System One

Downers Grove, IL • Remote

$20 - $28/hr

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 28 days ago

Job description

Job Title: Customer Service Representative Location: Downers Grove, Illinois Type: Contract to Hire Compensation: $20.00 – $28.00 Work Model: Hybrid – onsite and remote Hours: 40.0

Responsibilities

  • Promote customer satisfaction in all aspects of Customer Service, following all company policies and procedures.
  • Process all requests from customers in a timely manner so as to provide excellent service.
  • Become familiar with markets as they relate to Customer Service.
  • Place customer orders received by phone, e-mail, fax, mail; arrange for timely delivery.
  • Arrange for and expedite product shipments.
  • Report order status to customers and field sales.
  • Act as liaison between customer and plant personnel to expedite customer orders, respond to customer inquiries, and resolve customer issues.
  • Encourage customers to place system orders to include additional supplies.
  • Achieve customer satisfaction by mastery of all customer service policies and procedures.

Requirements

  • Minimum High school diploma; College degree preferred.
  • 1-2 years Customer Service experience strongly preferred.
  • Effective interpersonal skills including the ability to develop and maintain effective working relationships with customers and employees.
  • Effective organization, time management skills, and effective problem-solving skills are required.
  • Experience with Microsoft Office, order entry software and email.
  • Ability to deal well with difficult people/stressful situations.
  • SAP experience desired.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #562-Joule Staffing - Edison

System One logo

About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US

View All System One Jobs