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Remote Non Call Center Jobs in Toronto, ON (NOW HIRING)

TigerTel

Bilingual Call Centre Specialist

Toronto, ON · Remote

$22/hr

... et non de télé marketing).Accueillir les appelants avec professionnalisme, fournir des ... vigueur.-----Overnight Remote Bilingual French Call Centre SpecialistMap Communications ...

Deloitte

Contact Centre Team Leader - Operate

Toronto, ON · On-site +1

CA$50K - CA$70K/yr

Remote Reference code: 134855 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... In this role, you will oversee the day-to-day operations of a team of call center associates at a ...

Deloitte

Remote Contact Centre Agent

Toronto, ON · Remote

CA$20 - CA$22/hr

Anywhere in Canada (remote) All Available Locations: Burlington, ON; Brossard, QC; Calgary, AB ... Ability to remain calm and non-judgmental during challenging calls * Professional customer service ...

AO Globe Life

Be Seen First

Entry Level Benefits Sales Representative (100% Remote)

Brampton, ON · Remote

CA$60K - CA$80K/yr

Call center environments * Education * Sales and account support * Client-facing positions The ... Work independently in a remote setting * Learn new software and digital platforms * Accept coaching ...

Aspire Lifestyles

Be Seen First

Remote Customer Service Representative

Oshawa, ON · Remote

CA$20 - CA$22/hr

Remote Customer Service Representative Location: Remote - Ontario, Canada Start Date: September ... · Call center or high-volume service experience preferred · Hospitality, travel, or loyalty ...

McKesson

Hub Patient Services Specialist

Mississauga, ON · Remote

... call centre environments who are passionate about delivering an exceptional patient experience ... Identify and escalate complex or non-routine issues according to established procedures. * Maintain ...

McKesson

Hub Patient Services Specialist

Mississauga, ON · Remote

... call centre environments who are passionate about delivering an exceptional patient experience ... Identify and escalate complex or non-routine issues according to established procedures. * Maintain ...

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All JobsNon Call Center JobsRemote Non Call Center JobsRemote Non Call Center Jobs in Toronto, ON

Remote Non Call Center information

See Toronto, ON salary details

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How much do remote non call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote non call center in Toronto, ON is $23.50, according to ZipRecruiter salary data. Most workers in this role earn between $13.76 and $22.71 per hour, depending on experience, location, and employer.

What is a remote non call center?

A Remote Non Call Center job is a work-from-home position that does not involve handling inbound or outbound phone calls. These jobs typically include roles such as data entry, virtual assistance, content writing, transcription, graphic design, and software development. They are ideal for individuals who prefer independent work, minimal phone interaction, and flexible schedules. Many companies offer these roles in industries like technology, healthcare, finance, and customer support through email or chat.

What are some common challenges faced in remote non call center positions and how can they be managed?

Working remotely in a non call center position often means handling multiple projects independently, staying organized, and proactively communicating with team members across different locations. Some people find it challenging to separate work from personal life or to remain motivated without in-person supervision. Setting a clear daily routine, utilizing task management tools, and maintaining regular check-ins with your team can help mitigate these challenges. You’ll also benefit from a dedicated workspace and strong time management habits to stay productive and balanced in your remote role.

What are the key skills and qualifications needed to thrive in the remote non call center position, and why are they important?

To thrive in a Remote Non Call Center role, you typically need strong organizational, written communication, and time management skills, supported by a high school diploma or relevant experience. Familiarity with productivity tools like Microsoft Office, Google Workspace, and project management software such as Asana or Trello is often required. Self-motivation, attention to detail, and the ability to work independently are key soft skills for success in this setting. These skills are vital to ensure efficient task completion, clear communication, and effective teamwork in a fully remote, non-customer-facing environment.

What are popular job titles related to Remote Non Call Center jobs in Toronto, ON?

For Remote Non Call Center jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Remote Non Call Center jobs in Toronto, ON look for?

The top searched job categories for Remote Non Call Center jobs in Toronto, ON are:

Remote Non Call Center jobs near you
Infographic showing various Remote Non Call Center job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $48,884 per year, or $23.5 per hour.

Call Center Manager

Pharma Medica Research Inc.

Toronto, ON • On-site, Remote

Full-time

Medical, Dental, Vision, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Pharma Medica Research (PMRI) Inc. is a Contract Research Organization that strives for innovation and original solutions in a highly regulated and competitive industry. If your career goals align with innovation and original thinking you will be the perfect candidate to be part of an inclusive, adaptable, and forward-thinking organization. Our reputation for delivering high quality research is outstanding. At PMRI we are committed to making a difference in healthcare and people’s lives. Come join our team! We are currently looking for a Call Centre Manager to join our team.


We are seeking a results-driven Call Centre Manager to lead recruitment operations for Phase I clinical trials. This role is responsible for ensuring timely enrollment of qualified participants, optimizing call center performance, and delivering a high-quality participant experience. The ideal candidate combines strong leadership skills with data-driven decision-making and a deep understanding of recruitment operations.


Key Responsibilities

  • Develop and execute recruitment strategies to ensure timely enrollment of qualified participants in accordance with study protocols.
  • Lead and manage day-to-day call center operations (on-site and remote), ensuring efficiency and high performance.
  • Set clear performance targets; coach, motivate, and develop team members to deliver exceptional participant experience.
  • Monitor call center metrics and recruiter performance daily; implement corrective actions to meet service and enrollment goals.
  • Analyze recruitment data to optimize marketing and advertising strategies.
  • Provide regular (daily/weekly) updates and reports on recruitment progress, performance metrics, and operational insights to management.
  • Recruit, hire, train, and onboard call center staff to support study timelines and enrollment targets.
  • Plan and manage staffing schedules to ensure adequate coverage and productivity across all shifts.
  • Maintain accurate and up-to-date participant databases; coordinate closely with Clinical Operations on subject status (e.g., holds, releases, restrictions).
  • Identify process improvement opportunities to enhance efficiency, data quality, and participant satisfaction.
  • Conduct participant feedback surveys and implement quality improvement initiatives.
  • Address participant inquiries, resolve complaints, and support team members with technical guidance.
  • Manage and resolve conflicts between staff and participants in a professional and timely manner.
  • Support broader clinical operations by performing additional duties as required.


Qualifications

  • Bachelor’s degree in Business Administration, Life Sciences, Healthcare Management, or a related field (or equivalent experience).
  • 3–5+ years of experience managing a call center or recruitment team, preferably in healthcare, clinical research, or a regulated environment.
  • Proven track record of meeting or exceeding recruitment or performance targets.
  • Strong leadership, coaching, and team development skills.
  • Experience with CRM systems, call center platforms, and data analytics tools.
  • Excellent communication, problem-solving, and conflict resolution abilities.
  • Ability to work in a fast-paced, deadline-driven environment with changing priorities.
  • Knowledge of clinical trials, Phase I studies, or GCP guidelines is an asset.


Key Performance Indicators (KPIs)

  • Achievement of recruitment/enrollment targets within study timelines.
  • Conversion rates (e.g., calls to screenings, screenings to enrollments).
  • Call center productivity metrics (e.g., calls handled per agent, response time, abandonment rate).
  • Data accuracy and timeliness of database updates.
  • Participant satisfaction and feedback scores.
  • Staff performance, engagement, and retention.
  • Efficiency improvements and cost per enrolled participant.


Compensation & Benefits

  • Competitive base salary commensurate with experience.
  • Performance-based bonus tied to recruitment targets and operational KPIs.
  • Comprehensive benefits package (health, dental, vision).
  • Paid time off and company holidays.
  • Opportunities for professional development and career advancement.
  • Dynamic and collaborative work environment within a growing clinical research organization.


Please note all applications must be eligible to work within Canada.

PMRI is an Equal Opportunity Employer; promoting accessibility and inclusivity at work and offering accommodation for applicants as required and requested.

We thank all applicants for their interest; however, only those selected to proceed in the interview process will be contacted.


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