Service Lead (Remote)
Superior, WI · Remote
Serve as the primary escalation point for frontline technicians and outsourced NOC/helpdesk ... Windows Server administration proficiency in Active Directory, Group Policy, DNS/DHCP, Remote ...
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Service Lead (Remote)
Superior, WI · Remote
Serve as the primary escalation point for frontline technicians and outsourced NOC/helpdesk ... Windows Server administration proficiency in Active Directory, Group Policy, DNS/DHCP, Remote ...
Splunk Enterprise Security (ES) Consultant - remote Remote - offsite Responsibilities * Develop ... Experience supporting clustered Splunk environments in SOC or NOC settings * SIEM data modeling ...
Splunk Enterprise Security (ES) Consultant - remote Remote - offsite Responsibilities * Develop ... Experience supporting clustered Splunk environments in SOC or NOC settings * SIEM data modeling ...
Network Engineer I
Janesville, WI · Remote
$37.38 - $40.67/hr
Travel to remote sites may be required to support infrastructure and operations. Work closely with Public Safety IT leadership to support mission critical systems. This includes oversight and support ...
Network Engineer I
Janesville, WI · Remote
$37.38 - $40.67/hr
Travel to remote sites may be required to support infrastructure and operations. Work closely with Public Safety IT leadership to support mission critical systems. This includes oversight and support ...
OT Network Asset Manager
Elkhart Lake, WI · On-site +1
The position will also manage the remote access systems utilized by equipment vendors for remote equipment support. The position works closely with the IT Network and IT Security teams to ensure ...
OT Network Asset Manager
Elkhart Lake, WI · On-site +1
The position will also manage the remote access systems utilized by equipment vendors for remote equipment support. The position works closely with the IT Network and IT Security teams to ensure ...
OT Network Asset Manager
Elkhart Lake, WI · On-site +1
The position will also manage the remote access systems utilized by equipment vendors for remote equipment support. The position works closely with the IT Network and IT Security teams to ensure ...
OT Network Asset Manager
Elkhart Lake, WI · On-site +1
The position will also manage the remote access systems utilized by equipment vendors for remote equipment support. The position works closely with the IT Network and IT Security teams to ensure ...
OT Network Asset Manager
Elkhart Lake, WI · On-site +1
The position will also manage the remote access systems utilized by equipment vendors for remote equipment support. The position works closely with the IT Network and IT Security teams to ensure ...
OT Network Asset Manager
Elkhart Lake, WI · On-site +1
The position will also manage the remote access systems utilized by equipment vendors for remote equipment support. The position works closely with the IT Network and IT Security teams to ensure ...
Senior Network Engineer - Plex
Milwaukee, WI · Remote
$114K - $172K/yr
Provide network and remote connectivity hardware/software support for internal and external customers * Design, manage, and troubleshoot highly available ISP circuits, multi-homed BGP architectures ...
Senior Network Engineer - Plex
Milwaukee, WI · Remote
$114K - $172K/yr
Provide network and remote connectivity hardware/software support for internal and external customers * Design, manage, and troubleshoot highly available ISP circuits, multi-homed BGP architectures ...
Remote Noc information
See Wisconsin salary details
$14.80 - $19.41
0% of jobs
$19.41 - $24.02
11% of jobs
$24.02 - $28.63
14% of jobs
$28.86 is the 25th percentile. Wages below this are outliers.
$28.63 - $33.24
16% of jobs
The median wage is $36.61 / hr.
$33.24 - $37.85
14% of jobs
$37.85 - $42.46
13% of jobs
$42.46 - $47.07
8% of jobs
$47.26 is the 75th percentile. Wages above this are outliers.
$47.07 - $51.68
6% of jobs
$51.68 - $56.29
7% of jobs
$56.29 - $60.90
7% of jobs
$60.90 - $65.51
4% of jobs
$14
$39
$65
How much do remote noc jobs pay per hour?
As of Jul 27, 2026, the average hourly pay for remote noc in Wisconsin is $39.82, according to ZipRecruiter salary data. Most workers in this role earn between $29.13 and $50.24 per hour, depending on experience, location, and employer.
What does a typical shift look like for a Remote NOC professional?
A typical shift for a Remote NOC professional involves monitoring network health, responding to alerts and incidents, and performing routine system checks using specialized monitoring tools. You’ll often work in a team environment, collaborating virtually with other NOC staff and escalation teams to resolve service disruptions efficiently. Depending on the employer, schedules may include overnight or weekend shifts to provide 24/7 network coverage, and clear documentation of activities is usually required. This dynamic role is ideal for those who enjoy problem-solving, maintaining critical infrastructure, and working in a structured yet remote setting.
What are the key skills and qualifications needed to thrive in the Remote Noc position, and why are they important?
To thrive as a Remote NOC (Network Operations Center) professional, you need a solid understanding of networking principles, troubleshooting methodologies, and incident response, typically backed by certifications like CompTIA Network+, CCNA, or relevant associate degrees. Familiarity with network monitoring tools (such as SolarWinds, Nagios, or Zabbix), ticketing systems, and remote diagnostic utilities is highly valuable. Strong analytical thinking, effective communication, and the ability to remain calm under pressure are vital soft skills for this remote position. These competencies are crucial for quickly identifying and resolving network issues, maintaining uptime, and ensuring smooth organizational operations.
What is a Remote NOC job?
A Remote NOC (Network Operations Center) job involves monitoring, managing, and troubleshooting network systems, servers, and IT infrastructure from a remote location. Technicians in this role ensure network uptime, detect and resolve issues, and provide support to maintain system performance. They use specialized tools to track network health, prevent outages, and address security concerns. Remote NOC professionals work for IT service providers, enterprises, or managed service providers (MSPs) to maintain seamless network operations.
What are the most commonly searched types of Noc jobs in Wisconsin? The most popular types of Noc jobs in Wisconsin are:
What are popular job titles related to Remote Noc jobs in Wisconsin? For Remote Noc jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Remote Noc jobs in Wisconsin look for? The top searched job categories for Remote Noc jobs in Wisconsin are:
What cities in Wisconsin are hiring for Remote Noc jobs? Cities in Wisconsin with the most Remote Noc job openings:
Full-time
Posted 24 days ago
Job description
DSC Communications is seeking a Service Team Lead to anchor our managed services support structure. This is a hands-on technical leadership role which requires active participation in client issues and requests. The right person owns L2/L3 escalations, drives quality across the service queue, holds outsourced partners accountable, and helps build the processes and documentation that make the team more effective over time.
DSC Sentinel iQ is being purpose-built as an automation-first, AI-driven managed service platform targeting small organizations (1–40 users) in professional services, legal, accounting, and healthcare with FTC Safeguards Rule compliance as a core, bundled offering.
We are at a stage where consistent process, clear escalation paths, and structured vendor oversight will meaningfully separate good from great. This role is the linchpin of that development.
Role and ResponsibilitiesEssential duties and responsibilities include the following. Other duties may be assigned.
Technical Support & Escalation
- Own L2/L3 escalations across the client base to assist with server, networking, Microsoft 365, Azure, and security stack
- Serve as the primary escalation point for frontline technicians and outsourced NOC/helpdesk partners
- Resolve complex technical issues with documented root cause analysis
- Maintain hands-on proficiency with all platforms in the MSP stack
Process & Controls Development
- Help build, maintain, and enforce standard operating procedures, runbooks, and escalation playbooksIdentify systemic service delivery gaps through ticket trend analysis and act on them
- Drive adoption of documentation standards across the team (Hudu or equivalent)
- Own the onboarding checklist and quality gate for new client environments
- Working with the team to develop and implement automation and AI based runbooks to improve efficiency and heighten the client experience
Team Development & Collaboration
- Mentor and develop frontline technicians via structured coaching, not just reactive feedback
- Collaborate with leadership on tooling decisions around RMM, PSA, documentation and security platform strategy
- Monitor open queues, SLA adherence, and resolution quality metrics; surface findings to leadership
- Participate in client escalation calls as the senior technical voice when needed
Outsourced Team Management
- Manage day-to-day performance of outsourced support partners to set expectations, review KPIs, and drive quality outcomes
- Conduct regular performance reviews and QBR-style sessions with vendor teams
- Identify and escalate gaps in outsourced delivery before they reach clients
Required
- 4+ years in a managed services environment with demonstrated L2/L3 technical depthExperience managing or coordinating teams such as NOC, offshore helpdesk, or vendor SOC
- Proven track record building or formalizing service delivery processes and documentation
- Proficiency with EDR/MDR platforms, particularly SentinelOne, CrowdStrike, or Huntress in a multi-tenant MSP deploymentProficiency with PSA platforms (HaloPSA, ConnectWise) and RMM tools (NinjaOne, Kaseya, Datto)
- Proficiency with Email Security (e.g. Checkpoint Avanan, Proofpoint) and DNS Security (e.g. DNSFilter, Cisco Umbrella) toolsets
- Proficiency with M365 and Azure environments, troubleshooting, standard setup, management of Exchange, Teams, Sharepoint, Intune and Entra ID
- Windows Server administration proficiency in Active Directory, Group Policy, DNS/DHCP, Remote Desktop Services
- Networking proficiency with TCP/IP, VLANs, routing, firewall management (Meraki, Fortinet, or similar)
- Virtualization understanding of VMware or Hyper-V at an administrative level
- Backup and DR experience with Datto, Veeam, or equivalent; validation and test restore discipline
Strongly Preferred
- ITIL Foundations or equivalent service management framework exposure
- HaloPSA hands-on experience in service delivery, workflow configuration, asset management, reporting
- Background in building or improving onboarding and offboarding workflows for managed environments
- Experience with AI workflow automation platforms (e.g., Rewst, n8n, Make, Power Automate) and using AI to reduce manual operational work
- Experience with AI-native documentation or knowledge management platforms (e.g., Lexful.ai, IT Glue, Hudu)