THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton) The Customer Experience Representative serves as the frontline liaison between Waste Logic and our ...
THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton) The Customer Experience Representative serves as the frontline liaison between Waste Logic and our ...
Senior Manager - Data Engineering
Calgary, AB ยท On-site +1
CA$120K - CA$160K/yr
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech ... Winnipeg/Toronto Remote Reporting to: Associate Director of Data & Insights These are some of the ...
Senior Manager - Data Engineering
Calgary, AB ยท On-site +1
CA$120K - CA$160K/yr
Whether it's a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech ... Winnipeg/Toronto Remote Reporting to: Associate Director of Data & Insights These are some of the ...
Remote Night information
See Alberta salary details
$9.62 - $15.14
25% of jobs
$15.20 is the 25th percentile. Wages below this are outliers.
$15.14 - $20.67
28% of jobs
$20.67 - $26.20
8% of jobs
$26.20 - $31.73
3% of jobs
$31.73 - $37.26
11% of jobs
$37.61 is the 75th percentile. Wages above this are outliers.
$37.26 - $42.79
13% of jobs
$42.79 - $48.32
2% of jobs
$48.32 - $53.85
1% of jobs
$53.85 - $59.38
1% of jobs
$59.38 - $64.90
1% of jobs
$64.90 - $70.43
8% of jobs
$9
$31
$70
How much do remote night jobs pay per hour?
What Are the Qualifications to Get a Remote Night Job?
The qualifications for a remote night job depend on your responsibilities and the industry in which you work. A translator typically needs certification and a degree or native speaker skills in the languages they work in. A virtual teacher or tutor likewise needs a degree in the subject in which they provide education services. Customer service and technical support jobs require knowledge of the services your employer offers, but these positions do not typically require a specialized degree or professional certification.
What are the key skills and qualifications needed to thrive as a Remote Night Shift Worker, and why are they important?
What online jobs can I do at night?
What are some common challenges faced by professionals working remote night shifts, and how can they be managed?
What is the difference between Remote Night vs Remote Evening?
| Aspect | Remote Night | Remote Evening |
|---|---|---|
| Work Hours | Typically 10 PM to 6 AM | Usually 4 PM to 12 AM |
| Required Credentials | Same as general remote roles, often including relevant certifications | Same as Remote Night roles, with similar credential requirements |
| Work Environment | Quiet, late-night setting, often less supervision | Evening hours, possibly busier depending on industry |
| Industry Usage | Customer support, IT, healthcare, and data entry | Customer service, tech support, content moderation |
Remote Night and Remote Evening roles share similar credentials and work environments but differ mainly in their scheduled hours. Remote Night jobs are suited for those who prefer late-night shifts, while Remote Evening roles cater to those working during early to late evening hours. Both are common in customer support and tech industries, offering flexible remote work options.
What remote jobs can I do in the evening?
How to make money remotely at night?
What jobs can you do from home at night?
What are remote night jobs?
Customer Experience Representative(Remote from AB, BC, SK)
Edmonton, AB โข On-site, Remote
Full-time
Medical, Dental, Life
Posted 7 hours ago
Job description
About Waste Logic
We have 30+ years of experience in managing waste and recycling services for businesses throughout Canada. WLI has developed a strong working relationship with over 150 service providers in the solid waste and recycling industry. Waste Logic assists clients to help create their own plans for sustainability, through levers such as waste diversion, new innovations, or employee culture. Throughout our phased process, we provide clients with expertise, tools, and data driven analytics to improve their sustainability efforts.
Our Culture
Waste Logic isGreat Place to Work Certified.At Waste Logic, we believe that creating a supportive, empowering, and collaborative environment isn't just good for people; it's good for business. Our people are the driving force behind everything we do, and this certification affirms that we're on the right track when it comes to cultivating a culture where individuals feel valued, heard, and motivated to do their best work.
THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton)
The Customer Experience Representative serves as the frontline liaison between Waste Logic and our valued customers, ensuring a positive, seamless, and responsive customer experience.This role involves handling inquiries, resolving complaints, and delivering outstanding service across various communication channels.
The successful candidate for this role will have strong communication skills and strive to provide the best customer service experience. 100% remote work option is available to applicants based out of British Columbia, Saskatchewan and Alberta (in-office is required for Edmonton based applicants).
KEY RESPONSIBILITIES:
- Communicate with clients to determine theirservice requirements
- Respond to incoming office calls, voicemails and emails sent to the shared dispatch folder.
- Troubleshoot with clients to resolve equipment issues to determine if repairs are required.
- Investigate vendor/service complaints and provide a resolution in a timely manner.
- Follow up with clients and service providers on outstanding requests/open tickets and current services.
- Update and maintain client service schedules, equipment, and records.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Refer unresolved customer grievances to designated departments for further investigation.
- Cross collaboration between departments within the company.
EXPERIENCE & ABILITIES:
- 2 years office experience in a dispatch/customer service position.
- High school diploma or equivalent
- Proficient in Microsoft Office Software (Excel, Outlook, Word)
- Superior social, communication, and relationship management skills.
- Demonstrate a high level of integrity, confidentiality, attention to detail, and professional conduct.
- Ability to take and give direction, prioritize, meet deadlines, and stay organized in a fast-paced environment with a large workload.
- Ability to work independently and as part of a team
- Excellent problem solving, critical thinking, and mathematical reasoning skills.
- Exceptional verbal/written communications and comprehension with attention to detail
- Energetic and friendly with a team-focused attitude
- Bilingual in French and English is a 'nice to have'
WORK CONDITIONS & SCHEDULE:
- If located outside of Edmonton a proper space to work remotely
- Mondays to Fridays, 40 hours per week, with rotating weekend shifts
COMPANY BENEFITS:
- Competitive base salary and bonus plan
- RRSP employer matching
- Full benefits package including Extended Health, Dental, Life, AD&D, LTD, Critical Illness, Employee and Family Assistance Program
- Opportunities for growth and professional development