ZipRecruiter

Log In

2

Remote Network Support Jobs in Santa Ana, CA (NOW HIRING)

SpaceX

Sr. Network Security Engineer

Hawthorne, CA · Remote

$165K - $235K/yr

Implement and support zero-trust remote access architectures; manage firewall policies and network ... security appliances with tight integration of VPN solutions. * Serve as an escalation point for ...

Daisy Co.

Remote Service Support Specialist

Costa Mesa, CA · On-site +1

$96K - $120K/yr

Diagnose and resolve client issues across AV, networking, control, lighting, and surveillance platforms using remote management tools. * Technician support: Provide expert remote support to Daisy ...

Tech Solutions LA Inc.

IT Support Technician L1

Lakewood, CA · Remote

$22.75 - $31.25/hr

Provide remote support for desktops, laptops, printers, and network-related issues * Troubleshoot Microsoft 365, user accounts, and access-related issues * Perform onsite support and installations at ...

MGT

Network Solution Architect I

Anaheim, CA · On-site +1

Support opportunity qualification, competitive positioning, and technical responses to RFPs and ... Our world-class work environment encompasses flexible and remote work options, a commitment to ...

next page

Showing results 1-20

All JobsNetwork Support JobsRemote Network Support JobsRemote Network Support Jobs in Santa Ana, CA

Remote Network Support information

See Santa Ana, CA salary details

$43.2K

$96.2K

$137.9K

How much do remote network support jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote network support in Santa Ana, CA is $96,228.00, according to ZipRecruiter salary data. Most workers in this role earn between $77,500.00 and $118,600.00 per year, depending on experience, location, and employer.

What is a remote network support?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote network support, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What are some common challenges faced by remote network support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are popular job titles related to Remote Network Support jobs in Santa Ana, CA?

For Remote Network Support jobs in Santa Ana, CA, the most frequently searched job titles are:

What job categories do people searching Remote Network Support jobs in Santa Ana, CA look for?

The top searched job categories for Remote Network Support jobs in Santa Ana, CA are:

What cities near Santa Ana, CA are hiring for Remote Network Support jobs?

Cities near Santa Ana, CA with the most Remote Network Support job openings:

Remote Network Support jobs near you
Infographic showing various Remote Network Support job openings in Santa Ana, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $96,228 per year, or $46.3 per hour.

IT Support Engineer (Remote)

Red Cup IT, Inc.

Los Angeles, CA • Remote

Full-time

Re-posted 23 days ago

Job description

We are looking for an IT Support Engineer who is responsible for providing technical assistance to users, maintaining computer systems, troubleshooting hardware and software issues, and ensuring the smooth operation of an organization's IT infrastructure. 
 

Technical Support 

  • Provide first-line and second-line technical support to employees or customers. 
  • Diagnose and resolve hardware, software, network, and system issues. 
  • Respond to help desk tickets, emails, and phone support requests. 

System & Device Management 

  • Install, configure, and maintain desktops, laptops, printers, and mobile devices. 
  • Set up user accounts, permissions, and access controls. 
  • Manage operating systems such as Microsoft Windows, macOS, or Linux. 

Network Support 

  • Troubleshoot network connectivity issues (LAN, Wi-Fi, VPN). 
  • Maintain routers, switches, and firewalls. 
  • Monitor network performance and uptime. 

Software & Application Support 

  • Install and update applications and productivity tools like Microsoft 365 or Google Workspace. 
  • Troubleshoot application errors and compatibility issues. 

Documentation & Ticketing 

  • Log issues and resolutions in ticketing systems such as ServiceNow, Jira Service Management, or Zendesk. 
  • Maintain documentation for troubleshooting procedures and system configurations. 

Security & Compliance 

  • Implement security policies, patch updates, and antivirus solutions. 
  • Support identity and access management. 
  • Assist with incident response and security monitoring. 

Required Skills 

  • Strong troubleshooting and diagnostic skills 
  • Knowledge of operating systems (Windows, macOS, Linux) 
  • Networking basics (TCP/IP, DNS, DHCP, VPN) 
  • Experience with help desk or ticketing systems 
  • Customer service and communication skills 
  • Time management and problem-solving ability 

Preferred Qualifications 

  • Bachelor's degree in information technology, Computer Science, or related field 
  • Certifications such as: 
     CompTIA A+ 
    CompTIA Network+ 
    Microsoft Microsoft Certified certifications 
    Cisco Systems CCNA