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Remote Network Support Jobs in Phoenix, AZ (NOW HIRING)

Responsibilities We are seeking a talented and experienced Network Engineer to join our growing ... Sentinel services customers both nationally and internationally with primary support operating ...

BTS Customer Support Specialist

Phoenix, AZ · Remote

$17.50 - $23.50/hr

Familiarity with remote support tools (LogMeIn, Microsoft Teams, TeamViewer, etc.) * Basic understanding of networking, VPN connectivity, Windows permissions, or client/server environments * SQL or ...

Therefore, we aim to inspire everyone in our network to help Make Tomorrow Better. At AO Globe Life ... We give our employees the chance to Make Tomorrow Better by giving back, supporting initiatives ...

Showing results 41-60

Remote Network Support information

See Phoenix, AZ salary details

$41.2K

$91.8K

$131.6K

How much do remote network support jobs pay per year?

As of Aug 8, 2026, the average yearly pay for remote network support in Phoenix, AZ is $91,820.00, according to ZipRecruiter salary data. Most workers in this role earn between $74,000.00 and $113,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by remote network support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are the key skills and qualifications needed to thrive in remote network support, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What is a remote network support?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are popular job titles related to Remote Network Support jobs in Phoenix, AZ? For Remote Network Support jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Remote Network Support jobs in Phoenix, AZ look for? The top searched job categories for Remote Network Support jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Remote Network Support jobs? Cities near Phoenix, AZ with the most Remote Network Support job openings:
Infographic showing various Remote Network Support job openings in Phoenix, AZ as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $91,820 per year, or $44.1 per hour.

Network Engineer

Sentinel

Tempe, AZ • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Sentinel Real Estate rating

8.1

Company rating: 8.1 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

45th of 250 rated facilities management


Job description

Responsibilities

We are seeking a talented and experienced Network Engineer to join our growing team. The ideal candidate will be excited to work with various technologies while designing, implementing, and deploying solutions in our client organizations' infrastructure. The ideal candidate has a passion to learn new technologies as they are introduced while maintaining their abilities with the current and older technology to implement and resolve customer issues.   

This position can work remotely but must be local to Tempe, AZ to come onsite as needed to our client locations in AZ.

Qualifications
  • Experience deploying and upgrading network systems.
  • Experience deploying and upgrading Cisco, Meraki, Palo Alto, and/or Fortinet security solutions
    • Standalone and highly-available firewalls
    • ASA, FTD, PA, etc
    • Management Centers
    • FMC
    • Panorama
    • Fortimanager
    • Endpoint security
    • AMP/Cisco Secure Endpoint
  • Experience with MFA Solutions such as DUO, Azure
  • Hands-on experience with Cisco, Meraki and other manufacture routers and switches
  • Solid understanding of network protocols, including TCP/IP, dynamic routing protocols and switching technologies
  • Experience in performing migrations and upgrades on various networking or security platforms
  • Cisco ACI, DNA Center, and SDWAN experience is a plus
  • Experience deploying and using Cisco Identity Services Engine (ISE) or other NAC a plus
  • Cisco certifications such as CCNA, CCNP, or CCIE are preferred.
    • Other vendor certificates are a plus
  • Experience with wireless technology is a plus
  • Able to lift up to 50lbs independently
  • Exceptional customer relations skills
  • Ability to travel to client locations nationwide as needed
  • The candidate must have a car, as this position requires travel between location and the transportation of equipment
  • A valid driver's license and proof of vehicle insurance will be required
  • Legally authorized to work in the US without sponsorship
  • Must demonstrate a "can-do" attitude

We focus on candidates that display our "ACE" factor - Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

 

What you get:

We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks' vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.

Overview

MOTIVATED.....make IT happen!

Sentinel Technologies, Inc. has been rated a top workplace every year since 2012!

About Us:      

Sentinel delivers solutions that can efficiently address a range of IT needs - from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today's global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO.

If you are MOTIVATED... you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact!

If you share our passion about what technology can do and want to be part of a top workplace environment - we'd like to have you join our team.  Learn more at www.sentinel.com/careers.

As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please.

Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law.

If you are an individual with a disability and need assistance in applying for a position, please contact SentinelHR1@sentinel.com.

The "Know Your Rights" Poster is available here

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

Sentinel EEO Policy Statement is available here.

https://www.sentinel.com/about/diversity

JFNDNP

Employment Type: FULL_TIME

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