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Remote Network Support Jobs in Duluth, GA (NOW HIRING)

GAINSystems

Join our Talent Network

Atlanta, GA · On-site +1

Our Decision Engineering & Orchestration (DEO) platform does not just support decisions, it drives ... talent network . Submit your information and resume, and we'll keep you in mind for future ...

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Trimble

Technical Customer Support Professional

Atlanta, GA · On-site +1

$78K - $107K/yr

Provide expert-level troubleshooting via phone, email, online forums, and live remote desktop ... IT & Networking Fundamentals: Understanding of Windows file and share permissions, basic networking ...

MacStadium

Technical Support Specialist

Atlanta, GA · Remote

$55K - $70K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Basic networking: VPN concepts, certificates What Success Looks Like * Within 30 days: Owning the ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

We are a remote-first company with a global team. We value autonomy, curiosity, and a bias toward ... Basic networking: VPN concepts, certificates What Success Looks Like * Within 30 days: Owning the ...

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Remote Network Support information

See Duluth, GA salary details

$38.2K

$85.1K

$122K

How much do remote network support jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote network support in Duluth, GA is $85,116.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,600.00 and $104,900.00 per year, depending on experience, location, and employer.

What is a remote network support?

A Remote Network Support job involves troubleshooting, maintaining, and optimizing network systems for businesses and clients from a remote location. Professionals in this role assist with network connectivity issues, security configurations, software updates, and technical support. They often use remote access tools to diagnose and resolve problems without needing to be physically present. Strong knowledge of networking protocols, security best practices, and customer service skills are essential for success in this role.

What are the key skills and qualifications needed to thrive in remote network support, and why are they important?

To thrive as a Remote Network Support professional, you need a solid understanding of computer networking concepts, troubleshooting skills, and experience with network hardware and software, typically supported by a degree in IT or certifications like CompTIA Network+ or Cisco CCNA. Familiarity with remote access tools, ticketing systems, VPNs, firewalls, and monitoring software is essential. Excellent communication, problem-solving, and time-management skills are important for effectively resolving issues and collaborating with distributed teams. These skills ensure efficient network operations, prompt issue resolution, and seamless support for users in a remote work environment.

What are some common challenges faced by remote network support professionals, and how can they be addressed?

Remote Network Support professionals often encounter challenges such as diagnosing issues without physical access to equipment, managing security protocols across various locations, and troubleshooting complex network outages. Staying organized with detailed documentation and utilizing effective remote access and monitoring tools can help streamline the support process. Collaborating closely with on-site contacts and maintaining clear, responsive communication with users also play a crucial role in resolving problems efficiently. Proactively updating knowledge about emerging network technologies and cybersecurity trends can further help in addressing these challenges. Overall, adaptability and a methodical approach are key to overcoming the obstacles unique to remote network support.

What are popular job titles related to Remote Network Support jobs in Duluth, GA?

For Remote Network Support jobs in Duluth, GA, the most frequently searched job titles are:

What job categories do people searching Remote Network Support jobs in Duluth, GA look for?

The top searched job categories for Remote Network Support jobs in Duluth, GA are:

What cities near Duluth, GA are hiring for Remote Network Support jobs?

Cities near Duluth, GA with the most Remote Network Support job openings:

Remote Network Support jobs near you
Infographic showing various Remote Network Support job openings in Duluth, GA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $85,116 per year, or $40.9 per hour.

Azure Cloud Infra Support Engineer - Remote

NAVA Software Solutions

Alpharetta, GA • On-site, Remote

$53.75 - $72/hr

Full-time

Re-posted 6 days ago

Job description

NAVA Software solutions is looking for an Azure Cloud Infra Support Engineer
Details:
Azure Cloud Infra Support Engineer
Location: Alpharetta, Georgia 30005 - Remote
Duration: 12 months
The MSDE Cloud Infra team is responsible for all aspects of managing and maintaining a set of enterprise hosted developer enablement tools that are used throughout global IT development community in Azure These tools, both open source and 3rd party vendor, are hosted in Azure, in a high availability configuration, and are used by thousands of developers on a daily basis. They include tools such as Azure App Services, Azure Storage Account and Azure Virtual Machines The infra engineering team is responsible for managing and maintaining these products, tuning them for high performance, upgrading them to the latest releases, introducing additional functionality and providing engineering escalation support. Members of the team will be expected to work closely with the development community on day-to-day usage of the products, as well our internal development team, and the offshore support team that provides first line support. Team members will also be expected to work with the SRE teams on regular basis, to exploit the environment, and infrastructure tooling. Candidates will have the technical skills required to support these products on a Linux platform running in public cloud and have knowledge of IaC language such ask Terraform. Some knowledge of databases, development and SDLC practices, and windows servers are all desirable.
What will you be doing?
  • Technical evaluation and deployment of enterprise hosted development enablement tools into the Azure environment.
  • Documentation and knowledge transfers to peers and operations teams
  • Conducting major upgrades to existing enterprise hosted products
  • Building, maintaining, and supporting infrastructure around the products to aid in enterprise use
  • Troubleshooting performance and stability issues with cloud hosted services.
  • Liaising with users of our products in the IT developer space, to ensure that they are getting the most out the MSDE product set.
  • Working with the MSDE operations, SRE and development teams on day to day issues.
  • Planning and carrying out scheduled activities within the firm change approval framework
  • Write scripts to automate various tasks

What were looking for:
  • Experienced in running and operating infrastructure running in Azure
  • Strong debugging and troubleshooting skills
  • Strong problem solving skills
  • Exhibit required skills in at least 3 of the following areas
  • Knowledge of Azure Virtual Machine
  • Knowledge of Azure Virtual Machine Scaleset
  • Knowledge of Azure Networking
  • Knowledge of Azure Load Balancing
  • Knowledge of Terraform
  • Knowledge of GitHub and/or Azure DevOps
  • Experience with performance troubleshooting and resolution
  • Experience with cloud monitoring using cloudwatch, azure monitor, loki, jaeger or Grafana
  • Ability to write detailed technical documentation

Skills that will help you in the role:
  • SCM knowledge and experience
  • Knowledge of Linux and Bash
  • Knowledge of Kubernetes and Docker
  • Knowledge of issue tracking type tools
  • Experience of CI systems such as Azure DevOps or GitHub Actions
  • Experience of working in a large enterprise environment
  • Knowledge of Java or Python or GOLANG development
  • Knowledge of SDLC practices
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About NAVA Software Solutions

Sourced by ZipRecruiter

NAVA is a strategic partner for companies seeking to develop or customize software and products. Our team of experts leverages cutting-edge technology and deep industry knowledge to provide customized solutions that drive business success. Whether you're looking to improve your operations, increase efficiency, or bring a new product to market, NAVA has the expertise and resources to help you achieve your goals. Trust us to be your partner in software and product development.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

Rocky Hill, CT, US

Social media

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