Remote Network Support Jobs in Ashburn, VA (NOW HIRING)

Arnold & Porter is an international law firm with offices throughout the United States, Europe, and Asia. The firm advises clients on complex regulatory, litigation, and transactional matters across a broad range of industries, including many of the world's leading companies and organizations.
Arnold & Porter is seeking an experienced Manager of Network Services to lead the firm's global network engineering, operations, and architecture function. Reporting to the Director of Infrastructure Services, this role is responsible for the strategy, performance, reliability, security, and continuous improvement of the firm's network infrastructure.
The Manager of Network Services may work a hybrid work schedule in our Washington, DC office or may work 100% virtual/remote in a firm-approved U.S. state.
The Manager of Network Services will lead a team responsible for the design, implementation, monitoring, maintenance, and support of the firm's voice, LAN, WAN, cloud connectivity, internet services, and network security platforms. The successful candidate will bring strong technical expertise, demonstrated people leadership, and a collaborative approach to supporting a complex, global 24x7 environment.
Key Responsibilities

• Lead, mentor, and develop a team of Network Engineers supporting the firm's global network environment.
• Manage team workload, workflow, staffing, performance, training, and on-call engineering schedules.
• Oversee the design, implementation, maintenance, and support of voice, LAN, WAN, wireless, cloud networking, internet edge, and network security services.
• Establish and maintain network policies, procedures, standards, documentation, and operational controls.
• Ensure compliance with change-management, maintenance, disaster recovery, business continuity, security, and documentation requirements.
• Partner with Information Security, Compliance, Systems Infrastructure, Enterprise Applications, Service Desk, and Technical Architecture teams to deliver reliable and secure technology services.
• Lead network modernization initiatives, including SASE, SD-WAN, cloud networking, automation, and security enhancements.
• Review and approve network designs, implementation plans, and infrastructure standards to ensure alignment with business, cybersecurity, and operational requirements.
• Manage network hardware lifecycle, capacity planning, availability, and performance optimization.
• Coordinate with IT leadership, project managers, vendors, and other stakeholders to ensure projects are appropriately planned, staffed, monitored, and delivered.
• Develop operational metrics and provide clear reporting on network availability, performance, service delivery, and improvement initiatives.
• Facilitate regular operational meetings, service reviews, and technical strategy discussions.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field; equivalent experience may be considered in lieu of a degree.
• A minimum of five years of experience leading network engineering and operations teams.
• Experience supporting a global, 24x7 enterprise environment.
• Demonstrated experience managing geographically distributed technical teams.
• Advanced knowledge of Cisco routing and switching technologies, including BGP, OSPF, EIGRP, VLANs, QoS, and TCP/IP networking.
• Experience with SASE technologies, including SD-WAN, Zero Trust, and secure remote access.
• Strong knowledge of network security technologies, including VPNs, firewalls, NAC, IDS/IPS, and secure remote-access solutions.
• Experience with cloud networking, wireless networking, internet edge infrastructure, high-availability design, and network monitoring and performance-management platforms.
• Familiarity with Red Hat Ansible Automation Platform or comparable network automation tools.
• Knowledge of disaster recovery, business continuity, capacity planning, and operational governance.
• Strong project-management, communication, problem-solving, and stakeholder-management skills.

Preferred Qualifications

• Experience in a professional services, legal, financial services, or other highly regulated environment.
• Cisco CCNP Enterprise, CCIE, or Cisco SD-WAN certification.
• CISSP, CISM, or a comparable security certification.
• Prior experience managing IT services within a law firm or legal environment.

The successful candidate will build and retain a high-performing network engineering organization, deliver measurable improvements in operational maturity and service reliability, and help ensure exceptional technology service delivery for the firm's attorneys, business professionals, and clients worldwide.
Please submit a resume and cover letter for consideration.
The anticipated base salary for this position is $166,400 to $210,000. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job.
For benefits information, please click here https://www.arnoldporter.com/en/careers/professional-staff/benefits .
The firm may provide a discretionary bonus annually.
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Arnold & Porter is an equal opportunity employer that does not discriminate on the basis of race, color, creed, religion, national origin, sex, pregnancy and childbirth (including breastfeeding and related medical conditions), age, marital or partnership status, familial status, sexual orientation, gender, gender identity, gender expression, transgender, physical or mental disability, medical condition, family leave status, citizenship status, immigration status, ancestry, genetic information, military or veteran status, or any other characteristic protected by local, state or federal laws, rules or regulations. Our Firm's equal opportunity policy applies to all employment practices and terms and conditions, including, without limitation, recruitment, employment, assignment, training, compensation, benefits, promotions, disciplinary action and terminations. For purposes of the firm's Anti-discrimination and Anti-harassment Policies, the term "race" includes, without limitation, traits historically associated with race, including, but not limited to, hair texture and protective hairstyles, such as braids, locks, and twists.
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Arnold & Porter Kaye Scholer LLP uses E-Verify, which is a web-based system, to confirm the eligibility of our employees to work in the United States. As an E-Verify employer, we verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS). We use E-Verify because we are a federal contractor containing the Federal Acquisition Regulation (FAR) E-Verify clause. Please see the posters for details regarding E-Verify or contact Arnold & Porter Kaye Scholer LLP's Human Resources Department for more information. E-Verify Participation Poster and Right-to-work Poster .