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Remote Network Operations Center Jobs in Fenton, MI

Liveops

Remote Customer Service Representative

Troy, MI · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ... Hours of Operation (Jan-Apr): 7 days/week, 8:00 AM - 12:00 AM ET. * Client seeks agents who can ...

Liveops

Remote Customer Service Representative

Flint, MI · Remote

$20/hr

Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ... Hours of Operation (Jan-Apr): 7 days/week, 8:00 AM - 12:00 AM ET. * Client seeks agents who can ...

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Showing results 21-40

All JobsNetwork Operations Center JobsRemote Network Operations Center JobsRemote Network Operations Center Jobs in Fenton, MI

Remote Network Operations Center information

See Fenton, MI salary details

$45.6K

$107.7K

$145.8K

How much do remote network operations center jobs pay per year?

As of Sep 5, 2026, the average yearly pay for remote network operations center in Fenton, MI is $107,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,000.00 and $145,300.00 per year, depending on experience, location, and employer.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) technician?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

Are remote network operations center analyst jobs?

Remote Network Operations Center (NOC) analyst jobs involve monitoring and managing network infrastructure remotely, often requiring skills in network protocols, troubleshooting, and tools like ticketing systems. These roles typically require certifications such as CompTIA Network+ or Cisco CCNA and may involve shift work to ensure 24/7 network availability.

Is a remote network operations center a good career?

A career in a remote network operations center involves monitoring and managing network infrastructure remotely, often requiring skills in network protocols, security, and troubleshooting. It offers opportunities for remote work, steady employment, and skill development in IT and cybersecurity, making it a viable option for those interested in network management. Job stability and growth depend on industry demand and individual expertise.

What cities near Fenton, MI are hiring for Remote Network Operations Center jobs?

Cities near Fenton, MI with the most Remote Network Operations Center job openings:

Remote Network Operations Center jobs near you
Infographic showing various Remote Network Operations Center job openings in Fenton, MI as of August 2026, with employment types broken down into 92% Full Time, 6% Part Time, and 2% Contract. Highlights an 100% Remote job distribution, with an average salary of $107,678 per year, or $51.8 per hour.

Command Center Reporting Specialist

Delta Dental of Michigan

Farmington Hills, MI • On-site, Remote

Full-time

Medical, Dental

Posted 5 days ago

Job description

Job Title:
Command Center Reporting Specialist
Number of Positions:
0
Location:
Farmington Hills, MI
Location Specifics:
Fully Remote
Job Summary:
Candidates must reside in Michigan within a reasonable commuting distance of our Farmington Hills, MI office for team meetings, collaborative sessions, and training.
At Delta Dental of Michigan, Ohio, and Indiana we work to improve oral health through benefit plans, advocacy and community support, and we amplify this mission by investing in initiatives that build healthy, smart, vibrant communities. We are one of the largest dental plan administrators in the country, and are part of the Delta Dental Plans Association, which operates two of the largest dental networks in the nation.
At Delta Dental, we celebrate our All In culture. It's a mindset, feeling and attitude we wrap around all that we do - from taking charge of our careers, to helping colleagues and lending a hand in the community.
Position Description:
To run, validate, and report on all business statistics and ensure data accuracy, efficiency and validity.
Primary Job Responsibilities:
  • Designs, tests, analyzes, and maintains custom and standard contact center reporting as it relates to all lines of business.
  • Develops new reports for operations and customer service, as requested.
  • Recommends performance improvement opportunities based on analysis and trends. Supports the business performance guarantee reporting for the call center as it relates to all lines of business and completes problem reports as necessary.
  • Troubleshoots reporting issues, assists in root cause determination, and issues correction coordination, as necessary.
  • Participates in meetings, audits, trainings, and business improvement initiatives surrounding reporting, as necessary.
  • Leads reporting projects for the department.
  • Researches and recommends reporting tools for the department based on business need and requirements.
  • Collaborates with supervisors, trainers, managers, and director regarding process improvements and assists in identifying department training needs based on data analysis. Tracks performance trends, issues, and inconsistencies to identify coaching opportunities.
  • Collaborates and communicates closely across departments to ensure data accuracy and consistency.
  • Trains and supports end users on departmental reporting tools, report/view set up, and answer navigation questions.

Perform other related assigned duties as necessary to complete the Primary Job Responsibilities as described above.
#LI-Remote
Minimum Requirements:
Position requires a bachelor's degree in business administration or a related field and three years of experience analyzing, troubleshooting, or resolving system or process issues. Previous experience in contact center reporting, report development, or data analytics preferred. Will accept any suitable combination of education, training, or experience.
Position requires advanced knowledge of spreadsheets, including formulas, pivot tables, and macros, and database applications, including Access; strong analytical skills; strong organizational skills; strong verbal and written communication skills; strong attention to detail; and the ability to solve complex problems using independent judgement.
Position may require occasional travel and working outside of regular business hours.
The company will provide equal employment and advancement opportunity within the context of its unique business environment without regard to race, color, religion, gender, gender identity, gender expression, age, national origin, familial status, citizenship, genetic information, disability, sex, sexual orientation, marital status, pregnancy, height, weight, military status, or any other status protected under federal, state, or local law or ordinance.

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