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Remote Network Operations Center Jobs in Colorado

Vero Networks

Network Operations Manager

Denver, CO · On-site +1

$905K/yr

OPERATIONS MANAGER, NETWORK OPERATIONS POSITION SUMMARY This position a remote role and is responsible for managing operational aspects of Vero's active networks across multiple states. Candidates ...

Lumen

Director Customer & Network Transformation

Denver, CO · On-site +1

$152K - $202K/yr

Partner with operations, IT, and product teams * Ensure alignment with operational needs Process ... BenefitsBonus Structure #LI-Remote Requisition #: 342458 Life at Lumen Life at Lumen is human and ...

Zayo Group LLC

Senior Network Automation Engineer

Boulder, CO · Remote

$107K - $147K/yr

... network operations. This role combines traditional networking expertise with programming and ... This position is remote and can be based anywhere in the US or Canada** Responsibilities: Alarming ...

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Remote Network Operations Center information

What are some common challenges faced by professionals working in a Remote Network Operations Center (NOC)?

Professionals in a Remote Network Operations Center often manage multiple systems and resolve technical incidents in real-time, which can be challenging given the need for quick decision-making and prioritization. Communication is key, as team members typically collaborate across shifts and locations to ensure 24/7 network reliability. Adapting to rapidly changing technologies and troubleshooting remotely without physical access to equipment requires strong analytical skills and resourcefulness. Despite these challenges, NOC roles provide excellent opportunities to hone technical skills and advance into network engineering or leadership positions.

What is a Remote Network Operations Center (NOC)?

A Remote Network Operations Center (NOC) is a centralized location where IT professionals monitor, manage, and maintain a company's network infrastructure remotely. The NOC team is responsible for ensuring network availability, performance, and security, often by proactively identifying and resolving issues before they impact users. Remote NOCs use specialized tools to oversee servers, networks, and other critical systems, providing support without needing to be physically present at the client site. This approach helps organizations reduce downtime, improve efficiency, and optimize their IT resources.

What is the difference between Remote Network Operations Center vs Network Support Specialist?

AspectRemote Network Operations CenterNetwork Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentRemote, 24/7 monitoring centersOn-site or remote, client sites or help desks
Industry UsageTelecom, IT services, large enterprisesIT support, small to medium businesses

The Remote Network Operations Center and Network Support Specialist roles both require networking certifications like CCNA or CompTIA Network+. However, the Remote NOC typically involves monitoring and managing networks remotely in a centralized center, often 24/7, while Network Support Specialists provide direct support and troubleshooting, often on-site or remotely at client locations. Both roles are essential in maintaining network health but differ mainly in scope, environment, and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center (NOC) Technician, and why are they important?

Core skills for a Remote NOC Technician include strong knowledge of network protocols, troubleshooting, and monitoring, typically supported by a degree in IT or a related field. Familiarity with network monitoring tools (like SolarWinds or Nagios), ticketing systems, and relevant certifications such as CompTIA Network+ or Cisco CCNA is highly valuable. Excellent communication, problem-solving abilities, and attention to detail are essential soft skills for coordinating with teams and resolving issues efficiently. These competencies ensure rapid detection and resolution of network problems, maintaining uptime and reliability for critical business operations.
What are the most commonly searched types of Network Operations Center jobs in Colorado? The most popular types of Network Operations Center jobs in Colorado are:
What are popular job titles related to Remote Network Operations Center jobs in Colorado? For Remote Network Operations Center jobs in Colorado, the most frequently searched job titles are:
What job categories do people searching Remote Network Operations Center jobs in Colorado look for? The top searched job categories for Remote Network Operations Center jobs in Colorado are:
What cities in Colorado are hiring for Remote Network Operations Center jobs? Cities in Colorado with the most Remote Network Operations Center job openings:
Remote Network Operations Center jobs near you

Network Operations Manager

Vero Networks

Denver, CO • On-site, Remote

$905K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

OPERATIONS MANAGER, NETWORK OPERATIONS
POSITION SUMMARY
This position a remote role and is responsible for managing operational aspects of Vero's active networks across multiple states. Candidates should have a proven track record of managing network operations for metro and/or longhaul fiber networks. This position will have responsibility for all aspects of network operations, including NOC management, outage response and scheduled maintenance activity. Reports to the Director of Network Operations.
RESPONSIBILITIES
  • Serve as a point of contact for network-related issues and escalations from other departments or customers
  • Management of all incidents, emergency maintenance activities, relocations, and urgent customer requests on a 24/7 basis to ensure timely and effective response to trouble tickets and inquiries. Includes interfacing directly with Vero NOC, local repair/maintenance contractors and customer operations contacts (NOC, local operations teams, etc.), as well as preparing MOPs (if required) and RFOs.
  • Coordination with Vero's outsourced NOC, with a focus on end-user customer satisfaction and continuous process improvement
  • Oversee all scheduled maintenance activity, including preparation of MOPs (with input from fiber engineering and OSP resources), scheduling maintenance windows with customers and timely completion of maintenance work.
  • Serve in the on-call schedule for Vero Operations team
  • Participate in development of policies and procedures to maximize system uptime, performance, and security
  • Collaborate with other team members to deploy and integrate network technologies and systems
  • Conduct periodic network assessments to identify areas of improvement and risk mitigation

REQUIRED QUALIFICATIONS
  • 5+ years' experience in fiber network operations, with prior supervisory experience
  • Thorough understanding of industry standard fiber network troubleshooting, repair and maintenance procedures, network protocols and security
  • Experience with platforms used to manage network infrastructure and billing, such as ArcGIS, Google Earth, QGIS, Zoho CRM
  • Experience preparing MOPs, Process Flows, Customer Presentations with a strong mindset towards analytics and executive summaries
  • Experience communicating with high-profile customers during emergency maintenance events, including preparation and communication of post-event RFO's and RCA's
  • Strong process and documentation orientation with a focus on continuous improvement, and strong written and verbal communications skills
  • BS degree preferred

JOB DETAILS AND PHYSICAL REQUIREMENTS
  • Travel at 10% or less
  • Must be authorized to work in the United States.
  • This is a staff position.
  • This is an Exempt position.
  • This is a Full-Time position.
  • This is a Remote position.
  • The schedule for this position is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role.
  • This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment.
  • This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time.

COMPENSATION AND BENEFITS
  • Base pay is paid at an annual salary rate. The range for this position is $95,000 to $105,000 depending on experience.
  • Paid life insurance, short-term disability insurance, paid medical plans, PTO, holidays.
  • Dental and vision options.
  • 401(k) with match.

ABOUT VERO
Vero was founded in 2017 with a focus on bridging the digital divide by serving schools and libraries in unserved and underserved areas. We have also established a fiber to the premises business that directly serves residential and small business customers in underserved regions. In addition, we now serve a small subset of large business and wholesale customers - which we typically use as a springboard for our consumer focused services for underserved communities. Our management team brings decades of experience in building and operating fiber networks for various customer segments, including residential, business, and wholesale clients.
NOTICES
Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: www.e-verify.gov
This position requires the ability to pass a standard background check upon offer of position.
At least 2 professional references are required.
Vero Fiber

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