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Remote Network Operations Center Noc Jobs in Missouri

The Timberline Group

Network Operations Manager

Saint Louis, MO · On-site +1

$82K - $110K/yr

Network Operations is responsible for providing robust IT services and support to all Divisions. As ... Cisco IPT Phone Systems & Cisco Unified Call Center Express platform * Meraki MX technologies a ...

Kohl's

$53.75 - $70.25/hr

Lead lifecycle management, upgrades, capacity planning, resiliency testing, and operational ... Experience with Cisco routing, switching, Cisco ACI, SD-WAN, and enterprise data-center networking.

Oscar Health

Provider Network Coordinator

Saint Louis, MO · Remote

$25.44 - $33.39/hr

Work Location: This is a remote position, open to candidates who reside in: Arizona; Florida ... operations or related * 1+ years of experience with Word, Excel, and Powerpoint (or Google suite ...

MDS Communications

Remote Call Center Agent

Saint Louis, MO · Remote

$16 - $17.50/hr

Missouri Remote - MOEducation Level: Not SpecifiedSalary Range: $16. 00 - $17. 50 HourlyJob Shift ... Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ...

MDS Communications

Remote Call Center Agent

Kansas City, MO · Remote

$16 - $17.50/hr

Missouri Remote - MOEducation Level: Not SpecifiedSalary Range: $16. 00 - $17. 50 HourlyJob Shift ... Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope ...

SBS Creatix, LLC

Operations Specialist

Saint Louis, MO · Remote

This is a fully remote contract role working central time hours, and it's a great fit for someone ... Ready to talk? Apply now, or share this with someone in your network who'd be a great fit ...

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Remote Network Operations Center Noc information

What is the difference between Remote Network Operations Center Noc vs Remote Network Technician?

AspectRemote Network Operations Center NocRemote Network Technician
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring networks, incident response, troubleshooting in a NOC settingInstalling, configuring, and maintaining network hardware and software remotely
Employer & Industry UsageTelecom, managed services, large enterprisesIT service providers, small to medium businesses

The Remote Network Operations Center Noc focuses on monitoring and managing network infrastructure from a centralized NOC, handling incident response and network health. In contrast, a Remote Network Technician typically performs hands-on installation, configuration, and troubleshooting of network hardware and software remotely. While both roles require similar certifications and work in related environments, the NOC role emphasizes ongoing network monitoring and incident management, whereas the technician role is more about direct hardware and software support.

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Remote Network Operations Center Noc jobs near you

Network Operations Manager

The Timberline Group

Saint Louis, MO • On-site, Remote

$82K - $110K/yr

Full-time

Re-posted 3 days ago

Job description

Network Operations is responsible for providing robust IT services and support to all Divisions. As the Manager of Network Operations, you will lead the team responsible for innovating and maintaining a world class digital experience for all users. We are looking for an IT professional to transform our network, infrastructure, and operations support processes while ensuring we have ongoing stability. The right candidate will be able to balance day-to-day operations simultaneously while transforming how we provide services to the user community and raising the bar in all areas.
  • Actively support and foster a culture of inclusion
  • Driving a program to improve our Operational Excellence - transforming processes, procedures, and engagement models across internal and external teams
  • Implementing monitoring and automation across our landscape to create a "lights-off" environment reducing the amount of human interaction required to run and operate
  • Interact with management and staff to provide technical assistance for continuous improvement of IT network, infrastructure, and operations services
  • Establish RACI's and collaborate with operational partners and staff in a productive and positive manner
  • Lead infrastructure and network design and builds in new facilities
  • Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations
  • Establish metrics that measure, monitor, and maintain alignment to Service Level Agreements (SLA) while fostering continuous improvement
  • Managing incident and escalations and defining processes focused on improving our customers' experiences
  • Create and maintain strategic roadmaps aligned to business capabilities and digital transformation
  • Develop and maintain a strategic workforce plan that enables growth and career opportunities for your team
  • Be able to recruit and hire the best, while maintaining team performance
  • Oversee our managed service providers and redefine the operating model to determine what services should be outsourced versus in-house
What You'll Need
  • College degree preferred
  • Preferred Certifications:
    • Cisco Certified Network Administrator (CCNA)
    • Cisco Certified Network Professional (CCNP)
  • 10+ years' experience - Enterprise level network support and design
  • 6+ years' experience - Enterprise level telephony support and design
  • Expert knowledge of:
    • Wide Area Network (WAN) and Local Area Network (LAN) management and configuration principles
    • Cisco Networking hardware, IOS and NX-OS
    • Networks, security guidelines and industry "best practices"
    • LAN/WAN hardware devices, specifically Cisco routers and switches
  • Extensive experience:
    • Designing and documenting networks from the ground up
    • Configuring and supporting firewalls, including rule creation and modification, Checkpoint preferred
    • Configuring and supporting load balancers, Citrix Netscaler preferred
    • Configuring and deploying SD-WAN solutions, Silver Peak preferred
    • With QOS on Cisco routers, and voice technologies
  • Experience with:
    • Cisco IPT Phone Systems & Cisco Unified Call Center Express platform
    • Meraki MX technologies a plus
    • Monitoring tools such as SolarWinds
    • Ticketing software, ServiceNow preferred
    • Working with equipment vendors toward resolution of issues
  • Thorough understanding and expertise in configuring, troubleshooting, debugging and administration of Cisco technologies including but not limited to: Routers, Switches, and Voice technologies.
  • In depth understanding of the following protocols: VOIP, ISDN, Q921, Q931, H.323, H.264, BGP, MGCP, SIP, RTP, EIGRP, OSPF
  • Highly skilled in:
    • Solving complex technical problems involving integrated operating systems and hardware platforms
    • Analyzing data and implementing solutions
    • Assessing and prioritizing multiple tasks, projects, and demands
  • Skills in establishing and maintaining cooperative working relationships with other employees, telecom companies, vendors, and other organizations
  • Deep understanding of TCP/IP
  • Deep understanding of Data Center design and maintenance
  • Deep understanding of facility wiring design and implementation
  • Understanding of Disaster Recovery concepts and applications and ability to identify opportunities for improvement and implement changes
  • Proven ability to apply technology and process solutions to business problems
  • Proven ability to manage large and complex projects and issues
  • Experience in a large inter-networking or distributed computing environment
  • Excellent communications and interpersonal skills
  • Proven ability to work independently to complete projects/goals
  • Results-orientation: positive goal-oriented attitude in the workplace
  • Ability to successfully pass pre-employment (post offer) Company or Facility background check, motor vehicle record report and drug screening

The Timberline Group
Phone: 636-209-5537
PO Box 385, Lebanon, MO 65536
www.timberlinegrp.com
resumes@timberlinegrp.com
"Delivering quality solutions through quality people"

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