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Remote Network Operations Center Noc Engineer Jobs in New York

NRI North America

Network Engineer

New York, NY · On-site +1

$70K - $90K/yr

The Network Engineer is responsible for responding to level two issues that arise and escalations from the Network Operations Center or service desk. This person will proactively work with senior ...

Deckers

Principal Cloud Network Engineer

New York, NY · On-site +1

US - CA Remote Goleta Interested applicants mustresidein one of the following approvedstates ... Elevate operational resilience by assuring performance, availability, and recoverability of ...

SHI

Presales Solutions Engineer - Network

New York, NY · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

This position is remote in the New York, NY area with a Home Office setup as determined by SHI ... Identify and uncover technology opportunities within Data Center, Cloud, Network, Security ...

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Remote Network Operations Center Noc Engineer information

What is a Remote Network Operations Center NOC engineer?

Remote Network Operations Center (NOC) Engineers are IT professionals responsible for monitoring, maintaining, and troubleshooting an organization's network infrastructure from a remote location. They use specialized tools to detect network issues, respond to outages, and ensure systems run efficiently and securely. NOC Engineers often work in shifts to provide 24/7 coverage, addressing incidents as they arise and escalating problems when necessary. Their role is crucial in minimizing downtime and maintaining optimal network performance for businesses.

What are the key skills and qualifications needed to thrive as a Remote Network Operations Center NOC engineer?

To thrive as a Remote Network Operations Center (NOC) Engineer, you need a solid understanding of networking protocols, troubleshooting, and systems administration, often supported by a degree in IT or related certifications like CompTIA Network+ or Cisco CCNA. Familiarity with network monitoring tools (such as SolarWinds or Nagios), ticketing systems, and remote management platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills are crucial for quickly identifying and resolving incidents while collaborating remotely with teams. These skills ensure network reliability, fast incident response, and smooth operations for organizations that rely on uninterrupted connectivity.

What are some common challenges faced by Remote Network Operations Center NOC engineers, and how can they be managed effectively?

Remote NOC Engineers often encounter challenges such as troubleshooting complex network issues without physical access to hardware, managing multiple incidents simultaneously, and ensuring clear communication across time zones. To manage these, it's important to develop strong diagnostic and documentation skills, stay organized with incident tracking tools, and maintain proactive communication with on-site teams and clients. Regular training on new technologies and network monitoring tools also helps NOC Engineers adapt quickly to evolving network environments.

What is the difference between Remote Network Operations Center Noc Engineer vs Remote Network Support Specialist?

AspectRemote Network Operations Center Noc EngineerRemote Network Support Specialist
CertificationsCCNA, CompTIA Network+CCNA, CompTIA Network+
Work EnvironmentMonitoring networks, troubleshooting issues in NOCProviding remote support, resolving network problems
Industry UsageTelecom, ISPs, large enterprisesIT service providers, small to medium businesses

The Remote Network Operations Center Noc Engineer and Remote Network Support Specialist roles share similar certifications and work environments, focusing on network troubleshooting and support. However, Noc Engineers typically work in dedicated NOC facilities monitoring multiple networks proactively, while Support Specialists often handle reactive support requests. Both roles are essential in maintaining network stability but differ in scope and daily responsibilities.

What are the most commonly searched types of Network Operations Center Noc Engineer jobs in New York?

The most popular types of Network Operations Center Noc Engineer jobs in New York are:

What are popular job titles related to Remote Network Operations Center Noc Engineer jobs in New York?

For Remote Network Operations Center Noc Engineer jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote Network Operations Center Noc Engineer jobs in New York look for?

The top searched job categories for Remote Network Operations Center Noc Engineer jobs in New York are:

What cities in New York are hiring for Remote Network Operations Center Noc Engineer jobs?

Cities in New York with the most Remote Network Operations Center Noc Engineer job openings:

Remote Network Operations Center Noc Engineer jobs near you

Network Engineer

NRI North America

New York, NY • On-site, Remote

$70K - $90K/yr

Full-time

Posted 25 days ago

Job description

The Network Engineer is responsible for responding to level two issues that arise and escalations from the Network Operations Center or service desk. This person will proactively work with senior members of the Managed Services practice to provide exceptional support for our managed client portfolio. 

Responsibilities
  • React and resolve cases submitted or automatically alerted by monitoring tools. 
  • Troubleshoot basic issues and provide solution options and recommendations. 
  • Perform minor software upgrades on network infrastructure. 
  • Conduct proactive performance assessments of clients' network environments, identifying opportunities for optimization and improvement. 
  • Aid other team members in the resolution of cases within the scope of the skillset. 
  • Assist with information gathering and reporting to either clients or Client Success Managers. 
  • Collaborate with senior engineers to escalate issues as needed. 
  • Develop, maintain, and update technical knowledge base articles. 
  • Interact with clients on an as needed basis through virtual meetings, phone calls, email, or messaging. 
  • Collaboration with peers across Managed Services practice. 
  • Participate in on-call rotation. 
  • After-hours / weekend work may be required.
Required Knowledge, Skills, and Abilities
  • 1 -3 years in Cisco or other network related environments. 
  • Accountability to drive resolution to completion. 
  • Familiarity with Cisco networking equipment and technologies, including routers, switches, and firewalls. 
  • Strong problem-solving skills, attention to detail and sense of ownership.  
  • Experience working for an MSP. 
  • Advanced degree or relevant certifications in Information Technology, or a related field are a plus. 
  • Have or working toward entry level certifications, e.g. CCNA, Azure Fundamentals, etc. 
  • Experience navigating ticketing systems, e.g. Service Now. 
  • Experience using monitoring tools, e.g. Logic Monitor. 
In addition to base salary, this role is eligible for discretionary bonus plan based on company and individual performance. Compensation decisions are dependent on the facts and circumstances of each candidate, including experience and location.

Benefits

You'll love working at NRI not just for the usual benefits, but for our environment and culture!
 
You'll work with a great group of people in a highly collaborative team and results oriented atmosphere.
You'll have the opportunity to work in a dynamic and extremely positive environment where there is always the opportunity to challenge your skills and really move the needle.
You’ll work with large, sophisticated, and progressive clients throughout North America.
 
We provide a comprehensive benefits program including: Health, Vision, and Dental Insurance, Life Insurance, Health/Dependent Care Flexible Spending, 401(k) Plan, Short-Term and Long-Term Disability Coverage, Generous Vacation and Flex Time Off Programs, Company Paid Holidays, and Training and Development Opportunities.

Notices

The above description is intended to describe the general nature and level of work performed by individuals assigned to this position. This is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, or experience required of individuals in this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities. 
 
NRI North America is proud to be an Equal Opportunity/Affirmative Action employer. 
 
NRI North America will accept applications on an ongoing basis.
 
NRI North America will consider qualified candidates with criminal histories in a manner consistent with The Los Angeles Fair Chance Initiative for Hiring Ordinance. 
 
If you require reasonable accommodation in completing an application, interviewing, or otherwise participating in the hiring process, please direct your inquiries to CareersBegin@nri-na.com.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.