Role: Senior Infrastructure Engineer
Remote (US) / San Jose, CA / Lehi, UT
Job Type: Contract
Description:
- Seeking a Senior Infrastructure Engineer to own and operate the physical hardware layer of client’s private cloud.
- This role is responsible for the lifecycle management, reliability, and continuous improvement of the compute, networking, and storage hardware that underpins our private cloud platforms.
- This is a hands-on, day-2 focused role centered on operating and maintaining production hardware at scale—ensuring systems are healthy, performant, and resilient.
- The position emphasizes operational ownership, troubleshooting, automation, and capacity planning more than greenfield architecture or application development.
Required:
• 7+ years of experience in infrastructure or datacenter engineering
• Strong hands-on experience managing server, storage, and networking hardware in large-scale production environments
• Deep understanding of x86 server architectures, including CPU topology, memory configurations, NUMA, and I/O subsystems
• Experience operating enterprise storage systems (local and shared) and understanding performance, resiliency, and failure modes
• Familiarity with datacenter networking concepts, including L2/L3, VLANs, bonding, and physical switching
• Strong Linux fundamentals and experience troubleshooting hardware-related OS issues
• Experience with hardware lifecycle management, capacity planning, and vendor coordination
• Proven ability to automate infrastructure operations and reduce manual work
• Experience supporting highly available infrastructure with on-call responsibilities
Responsibilities:
• Own and operate the physical infrastructure that powers Adobe’s private cloud, including compute, storage, and networking hardware
• Perform day-2 operations for datacenter hardware, including installation, break/fix, firmware upgrades, patching, and lifecycle management
• Manage hardware capacity planning, expansion, refresh cycles, and decommissioning
• Troubleshoot complex production issues across:
o Server hardware (CPU, memory, disks, NICs, HBAs)
o Storage systems and disk subsystems
o Network connectivity and physical switching
• Manage firmware, BIOS, and hardware management controllers (iDRAC, iLO, Redfish)
• Partner with platform, SRE, networking, storage, and security teams during incidents and planned maintenance
• Improve infrastructure reliability through standardization, automation, and proactive monitoring
• Build and maintain automation for hardware provisioning and operations using tools such as Ansible, CI/CD pipelines, and infrastructure-as-code
• Lead incident response, root-cause analysis, and drive corrective and preventative actions
• Create and maintain operational documentation, hardware standards, runbooks, and on-call playbooks
• Mentor junior engineers and raise the operational maturity of the private cloud hardware platform