Senior Operations Analyst – Engineering & Construction
At Forged Fiber, our mission is bold but simple: deliver fast, reliable, future-proof connectivity that builds the foundation for everything online. As we execute, we believe the right way to do something is the only way. This foundation guides how the company builds, operates, and maintains a state-of-the-art open-access fiber network platform that empowers millions.
Forged Fiber is about more than building a network. It is about people. Every role matters. Every contribution counts. Together, employees create impact through teamwork, trust, and a shared commitment to excellence.
The Senior Operations Analyst supports Engineering & Construction (E&C) organizations by driving operational excellence, process optimization, and performance insights across complex, cross functional workflows. This role partners closely with Engineering, Construction, Program Management, and Operations stakeholders to improve end‑to‑end processes, reduce cycle time, and enable scalable, standardized ways of working.
The ideal candidate is a self‑starter with strong analytical, process improvement, and stakeholder management skills, capable of translating business needs into actionable insights and sustainable improvements. This position thrives in a fast paced, evolving environment and plays a critical role in supporting large‑scale network and infrastructure initiatives.
Work Location- Remote in the U.S.
Serve as a subject matter expert for Engineering & Construction operational processes, providing analytical and process improvement support across planning, design, build, and close‑out phases.
Analyze end-to-end workflows, identifying inefficiencies, risks, and opportunities for improvement across E&C programs.
Develop, track, and report on operational KPIs, dashboards, and performance metrics to support leadership decision-making.
Partner with Engineering, Construction, Program Management, and Operations Excellence teams to standardize processes, job aids, and documentation.
Support change management efforts, including communication plans, training materials, and adoption tracking.
Identify gaps in tools, systems, and data, and collaborate with cross functional teams to drive sustainable solutions.
Bachelor’s degree in Business, Engineering, Operations, or a related field, or equivalent work experience.
5+ years of experience in operations analysis, process improvement, program/project support, or a related role.
What We Look For in a Candidate
Forged Fiber’s culture is built on honesty, respect, trust, transparency, and a growth mindset. We strive to treat people as they want to be treated, and to operate with consistency, integrity, customer obsession, and courage. We’re looking for top tier talent to join Forged Fiber that can help us bring this mindset to our everyday work and deliver meaningful results.
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges: $65,000-$108,000 Annually
Forged Fiber offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements.
Forged Fiber 37 Services, LLC participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in the United States. Employers can only use E‑Verify once you have accepted a job offer and completed the Form I‑9.
Equal Employment Opportunities
It is the policy of Forged Fiber to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, martial status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. In addition, Forged Fiber will provide reasonable accommodations for qualified individuals with disabilities, and is a fair change employer and does not initiate a background check until after an offer is made.
© 2026 Forged Fiber 37 Services, LLC