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Remote Msp Jobs in Mount Prospect, IL (NOW HIRING)

Versa Networks

MSP Account Executive - Chicago

Chicago, IL · Remote

$200K - $280K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Build and maintain strong relationships with our existing channel partners and MSP & MSSP Prospects ... Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best ...

Versa Networks

MSP Account Executive - Chicago

Chicago, IL · On-site +1

$200K - $280K/yr

  • Medical

  • Dental

  • Vision

  • PTO

Build and maintain strong relationships with our existing channel partners and MSP & MSSP Prospects ... Enjoy the flexibility of remote work, and hybrid option to create the work schedule that works best ...

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... with MSP ticketing systems (e.g., ConnectWise, Autotask, ServiceNow) and CRM platforms * Understanding of IT service management (ITSM) principles and ITIL framework * Familiarity with remote ...

Urgent

TOGA Technology

Be Seen First

JUNIOR CONTACT CENTER TEAM LEAD

Naperville, IL · Remote

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... with MSP ticketing systems (e.g., ConnectWise, Autotask, ServiceNow) and CRM platforms * Understanding of IT service management (ITSM) principles and ITIL framework * Familiarity with remote ...

Urgent

MSPbots

Head of Product

Chicago, IL · Remote

$240K - $251K/yr

Remote (US-based only) Work Schedule: Flexible-with regular meetings across PH, US, and China teams ... Engage directly with MSP clients to validate product value, gather requirements, and close feedback ...

MSPbots

Head of Product

Chicago, IL · Remote

$238K - $249K/yr

Remote (US-based only) Work Schedule: Flexible--with regular meetings across PH, US, and China ... Engage directly with MSP clients to validate product value, gather requirements, and close feedback ...

Sangoma

Director of Marketing

Chicago, IL · Remote

  • Medical

  • Dental

  • Vision

  • Retirement

Director of Marketing - Remote US or Canada Sangoma is a global leader in business communications ... Experience in SaaS, cloud communications, telecommunications, UCaaS, CCaaS, CPaaS, MSP, or related ...

CBTS

Security Services Specialist

Chicago, IL · On-site +1

Security Services Specialist Full-Time | Remote/Hybrid | Senior Level About the Role We are looking ... a managed service provider (MSP), global systems integrator (GSI), or enterprise security ...

K2services

Director of Information Security

Chicago, IL · Remote

$150K - $200K/yr

You'llreport to the EVP of Technology Enabled Solutions. Full time/Permanent role Remote across the ... MSP, MSSP, or client-facing technology services background * Strong grasp of SOC operations ...

Fay Servicing

Special Loans Analyst I

Rosemont, IL · On-site +1

$18.51 - $24/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Knowledge of MSP ARM Workstation controls preferred * Strong verbal and written communication ... Eligible for Hybrid Work Schedule with Remote Flex Days Compensation * The hourly range for this ...

Impact Networking

Senior Cloud Solutions Engineer

Bolingbrook, IL · Remote

$120K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with hybrid infrastructures, Azure Virtual Desktop, Remote Desktop Services, Entra ID ... Preferred experience with AKS, Docker, Nerdio Manager for MSP, Azure SQL, and/or Web App Services.

Impact Networking

Senior Cloud Solutions Engineer

Chicago, IL · Remote

$120K - $140K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Experience with hybrid infrastructures, Azure Virtual Desktop, Remote Desktop Services, Entra ID ... Preferred experience with AKS, Docker, Nerdio Manager for MSP, Azure SQL, and/or Web App Services.

Sentinel

Network Security Engineer, Senior

Downers Grove, IL · On-site +1

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Sentinel a growing MSP recognized by industry leaders across the country. Sentinel excels with the ... This is a full-time position that can work remote when not needed at client locations reporting to ...

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Remote Msp information

What is a Remote MSP?

A Remote MSP (Managed Service Provider) job involves managing and supporting IT services for businesses from a remote location. Responsibilities often include monitoring networks, providing cybersecurity, troubleshooting technical issues, and maintaining cloud or on-premises infrastructure. Remote MSP professionals work with multiple clients, ensuring their IT systems run smoothly and securely. This role typically requires strong problem-solving skills, knowledge of IT management tools, and experience with remote troubleshooting.

What skills and qualifications are needed to thrive as a Remote MSP?

To thrive as a Remote MSP (Managed Service Provider), you need strong technical skills in IT support, network administration, and cybersecurity, typically backed by relevant certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Experience with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms is commonly required. Outstanding problem-solving abilities, effective communication, and self-motivation are valuable soft skills in this position. These competencies ensure efficient remote service delivery, proactive issue resolution, and high client satisfaction in a virtual work environment.

What does a Remote MSP do?

Remote MSP professionals typically handle a variety of daily tasks, such as monitoring client networks, responding to helpdesk tickets, conducting routine system maintenance, and troubleshooting technical issues. They often collaborate virtually with clients and internal teams to resolve incidents quickly and efficiently. One common challenge is efficiently prioritizing and managing multiple client requests while maintaining clear communication across remote channels. Adaptability and strong time management are key to balancing proactive service delivery with reactive problem-solving in this dynamic role.

What are popular job titles related to Remote Msp jobs in Mount Prospect, IL?

For Remote Msp jobs in Mount Prospect, IL, the most frequently searched job titles are:

What job categories do people searching Remote Msp jobs in Mount Prospect, IL look for?

The top searched job categories for Remote Msp jobs in Mount Prospect, IL are:

What cities near Mount Prospect, IL are hiring for Remote Msp jobs?

Cities near Mount Prospect, IL with the most Remote Msp job openings:

Remote Msp jobs near you

Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home

Next Step Systems

Des Plaines, IL • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 9 days ago

Job description

Linux Support Analyst, Need MSP Experience, 3rd Shift - Work From Home
For this Linux Support Analyst position, Managed Services Provider and Linux experience is required.
We need someone that is willing to work 1 weekend day (not necessarily both). Also, someone that understands that support is 24/7. This is a 100% Remote opportunity.
Responsibilities:
- Provide technical support for customers via phone, ticket system or messenger.
- Provide support in a wide range of advanced Linux and AWS server management issues.
- Use critical thinking skills to identify and resolve technical problems.
- Maintain effective communication with internal and external channels.
- Provide short-term resolutions and develop preventative measures for the longer term.
- Monitor server alerts for any performance issues and address them appropriately.
- Help create internal documentation as well as customer facing knowledge base.
- Assist in onboarding, training and mentoring new team members.
- Keep up to date with relevant technologies.
Qualifications:
- 1+ years of experience in customer service/technical support via phone or ticketing system.
- Experience as System Administrator, or End User of a Linux Operating System. OS: Ubuntu, CentOS, CloudLinux; Fundamentals: DNS, Networking, IP routing; Database: MySQL; Control Panel: cPanel, AWS.
- Managed Services Provider (MSP) experience is required.
- Experience with troubleshooting in multi-user environments.
- Hands-on experience working with AWS (EC2, CloudWatch, AutoScaling, etc.).
- General understanding of networking (TCP/IP, DNS, Routing, E-Mail).
- Demonstration of independent thinking and decision-making abilities.
- Ability to multitask, adapt to changes quickly, and to prioritize work.
- Excellent communication, availability and interpersonal skills.
- Strong troubleshooting skills in a fast-paced environment.
- Open to 24/7 support environment.
- Availability to possibly working weekends.
Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE. Keywords: Des Plaines IL Jobs, Linux Support Analyst, Linux, Ubuntu, CentOS, CloudLinux, DNS, Networking, IP Routing, MySQL, cPanel, AWS, EC2, CloudWatch, TCP/IP, Email, Systems Administrator, Remote, Work From Home, Illinois Recruiters, IT Jobs, Illinois Recruiting
Looking to hire for similar positions in Des Plaines, IL or in other cities? Our IT recruiting agencies and staffing companies can help.
We help companies that are looking to hire Linux Support Analysts for jobs Des Plaines, Illinois and in other cities too. Please contact our IT recruiting agencies and IT staffing companies today! Phone 630-428-0600 ext 11 or email us at jobs@nextstepsystems.com. Click here to submit your resume for this job and others.
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