All roles at JumpCloud are Remote unless otherwise specified in the . About JumpCloud JumpCloud is ... Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner ...
All roles at JumpCloud are Remote unless otherwise specified in the . About JumpCloud JumpCloud is ... Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTMTalent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTMTalent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Quick apply
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Public Sector GTM Talent Sourcer
Austin, TX · On-site +1
... MSP, Channel, Sales Engineering, Customer Success, and Marketing talent acquisition. You will ... Location - We are flexible on remote working from home, if you are located in the USA and reside in ...
Outbound Sales Development Representative
Austin, TX · On-site +1
$50K/yr
Outbound Sales Development Representative (MSP / IT Services) We're a growing Managed Service ... We specialize in providing outsourced IT Services: On-premises and remote, 24/7 remote helpdesk ...
Quick apply
Outbound Sales Development Representative
Austin, TX · On-site +1
$50K/yr
Outbound Sales Development Representative (MSP / IT Services) We're a growing Managed Service ... We specialize in providing outsourced IT Services: On-premises and remote, 24/7 remote helpdesk ...
AWS Sr. Developer Node.js/TypeScript
Austin, TX · Remote
$115K - $135K/yr
This is a remote role based in the United States. As a core member of our Managed Services Practice (MSP), you will shift focus from project-based delivery to ongoing managed services - owning ...
AWS Sr. Developer Node.js/TypeScript
Austin, TX · Remote
$115K - $135K/yr
This is a remote role based in the United States. As a core member of our Managed Services Practice (MSP), you will shift focus from project-based delivery to ongoing managed services - owning ...
AWS Sr. Developer Node.js/TypeScript
Austin, TX · On-site +1
$115K - $135K/yr
This is a remote role based in the United States. As a core member of our Managed Services Practice (MSP), you will shift focus from project-based delivery to ongoing managed services - owning ...
AWS Sr. Developer Node.js/TypeScript
Austin, TX · On-site +1
$115K - $135K/yr
This is a remote role based in the United States. As a core member of our Managed Services Practice (MSP), you will shift focus from project-based delivery to ongoing managed services - owning ...
AWS Sr. Developer Node.js/TypeScript
Austin, TX · Remote
$115K - $135K/yr
TTEC Digital is seeking an MSP Sr. Developer to join our AWS Partner Practice. This is a remote role based in the United States. As a core member of our Managed Services Practice (MSP), you will ...
Quick apply
AWS Sr. Developer Node.js/TypeScript
Austin, TX · Remote
$115K - $135K/yr
TTEC Digital is seeking an MSP Sr. Developer to join our AWS Partner Practice. This is a remote role based in the United States. As a core member of our Managed Services Practice (MSP), you will ...
Business Development Manager - Enterprise & Contract Talent Solutions Full Time Role Remote - East ... Proven success in business development or sales within staffing, MSP, VMS, or enterprise talent ...
Business Development Manager - Enterprise & Contract Talent Solutions Full Time Role Remote - East ... Proven success in business development or sales within staffing, MSP, VMS, or enterprise talent ...
Channel Sales Operations Manager
Austin, TX · On-site +1
Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...
Channel Sales Operations Manager
Austin, TX · On-site +1
Collaborate with Channel Sales Leadership on operational readiness for MSP + Enterprise partner ... We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with ...
AI Automation Engineer
Austin, TX · Remote
Authorized to work in the US and able to work a hybrid schedule out of our Lakewood, NJ office (remote considered for the right person) * Willingness to ramp on our MSP and client context Preferred ...
Quick apply
AI Automation Engineer
Austin, TX · Remote
Authorized to work in the US and able to work a hybrid schedule out of our Lakewood, NJ office (remote considered for the right person) * Willingness to ramp on our MSP and client context Preferred ...
AI Automation Engineer
Austin, TX · Remote
Authorized to work in the US and able to work a hybrid schedule out of our Lakewood, NJ office (remote considered for the right person) * Willingness to ramp on our MSP and client context Preferred ...
Quick apply
AI Automation Engineer
Austin, TX · Remote
Authorized to work in the US and able to work a hybrid schedule out of our Lakewood, NJ office (remote considered for the right person) * Willingness to ramp on our MSP and client context Preferred ...
AI Automation Engineer
Austin, TX · On-site +1
Authorized to work in the US and able to work a hybrid schedule out of our Lakewood, NJ office (remote considered for the right person) * Willingness to ramp on our MSP and client context Preferred ...
AI Automation Engineer
Austin, TX · On-site +1
Authorized to work in the US and able to work a hybrid schedule out of our Lakewood, NJ office (remote considered for the right person) * Willingness to ramp on our MSP and client context Preferred ...
Service Desk Technician
Austin, TX · On-site +1
Using remote access software and/or working directly with the client over the phone, will ... or MSP is a big plus * Strong familiarity with Windows 10, Active Directory, and Office 365
Service Desk Technician
Austin, TX · On-site +1
Using remote access software and/or working directly with the client over the phone, will ... or MSP is a big plus * Strong familiarity with Windows 10, Active Directory, and Office 365
IT Consultant - System Administrator
Austin, TX · On-site +1
... y or MSP is a big plus. * Knowledge of common business operating systems and applications ... Remote Desktop Services * Windows Server * SQL Server * Fortinet, Palo Alto, and other firewalls
IT Consultant - System Administrator
Austin, TX · On-site +1
... y or MSP is a big plus. * Knowledge of common business operating systems and applications ... Remote Desktop Services * Windows Server * SQL Server * Fortinet, Palo Alto, and other firewalls
Senior Cloud Solutions Engineer
Austin, TX · Remote
$120K - $140K/yr
Experience with hybrid infrastructures, Azure Virtual Desktop, Remote Desktop Services, Entra ID ... Preferred experience with AKS, Docker, Nerdio Manager for MSP, Azure SQL, and/or Web App Services.
Senior Cloud Solutions Engineer
Austin, TX · Remote
$120K - $140K/yr
Experience with hybrid infrastructures, Azure Virtual Desktop, Remote Desktop Services, Entra ID ... Preferred experience with AKS, Docker, Nerdio Manager for MSP, Azure SQL, and/or Web App Services.
Lead AWS Public Cloud Engineer
Austin, TX · Remote
$55.25 - $73.75/hr
Direct experience in managed services/NOC/SOC/MSP environments is a plus. * In-depth expertise with ... Be able to support customer remote file service in Azure File Share in Azure Gov Cloud. * Have ...
Lead AWS Public Cloud Engineer
Austin, TX · Remote
$55.25 - $73.75/hr
Direct experience in managed services/NOC/SOC/MSP environments is a plus. * In-depth expertise with ... Be able to support customer remote file service in Azure File Share in Azure Gov Cloud. * Have ...
Lead AWS Public Cloud Engineer
Austin, TX · Remote
$54.25 - $72.75/hr
Direct experience in managed services/NOC/SOC/MSP environments is a plus. * In-depth expertise with ... Be able to support customer remote file service in Azure File Share in Azure Gov Cloud. * Have ...
Lead AWS Public Cloud Engineer
Austin, TX · Remote
$54.25 - $72.75/hr
Direct experience in managed services/NOC/SOC/MSP environments is a plus. * In-depth expertise with ... Be able to support customer remote file service in Azure File Share in Azure Gov Cloud. * Have ...
Remote Msp information
What is a Remote MSP?
A Remote MSP (Managed Service Provider) job involves managing and supporting IT services for businesses from a remote location. Responsibilities often include monitoring networks, providing cybersecurity, troubleshooting technical issues, and maintaining cloud or on-premises infrastructure. Remote MSP professionals work with multiple clients, ensuring their IT systems run smoothly and securely. This role typically requires strong problem-solving skills, knowledge of IT management tools, and experience with remote troubleshooting.
What skills and qualifications are needed to thrive as a Remote MSP?
To thrive as a Remote MSP (Managed Service Provider), you need strong technical skills in IT support, network administration, and cybersecurity, typically backed by relevant certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Experience with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms is commonly required. Outstanding problem-solving abilities, effective communication, and self-motivation are valuable soft skills in this position. These competencies ensure efficient remote service delivery, proactive issue resolution, and high client satisfaction in a virtual work environment.
What does a Remote MSP do?
Remote MSP professionals typically handle a variety of daily tasks, such as monitoring client networks, responding to helpdesk tickets, conducting routine system maintenance, and troubleshooting technical issues. They often collaborate virtually with clients and internal teams to resolve incidents quickly and efficiently. One common challenge is efficiently prioritizing and managing multiple client requests while maintaining clear communication across remote channels. Adaptability and strong time management are key to balancing proactive service delivery with reactive problem-solving in this dynamic role.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired 1 day ago. Applications are no longer accepted.
Job description
We are seeking an experienced, strategic, and results-driven Global MSP Sales Director to lead and scale our Managed Service Provider (MSP) business. In this role, you will have end-to-end accountability for the global MSP revenue lifecycle, managing both the net-new partner acquisition engine and the existing partner growth engine.
You will directly lead a team of Partner Account Executives (PAEs) and Business Development Representatives (BDRs) focused on landing new MSPs, alongside a dedicated MSP Account Management Team focused on driving retention, health, and deep wallet-share expansion. As a key leader, you will also collaborate cross-functionally with Marketing, Product, Enablement, and Channel Leadership to optimize our market position and partner program.
Define and execute the global MSP go-to-market (GTM) strategy to hit ambitious net-new partner acquisition and net revenue retention (NRR) targets.
Provide direct leadership, coaching, and performance management to the global team of PAEs, BDRs, and Account Managers.
Own global forecasting, pipeline management, and revenue reporting for the entire MSP business unit.
Oversee the global MSP Account Management function to ensure high partner satisfaction, platform adoption, and operational retention.
Standardize account health metrics, Quarterly Business Reviews (QBRs), and growth blueprints to drive increased adoption and expansion within the existing partner book of business.
Actively focus on Partner Success as an engine for growth, building frameworks that help existing MSPs successfully bundle, upsell, and resell our solutions to their end-customers to maximize mutual MRR expansion.
Manage the team of Partner Account Executives (PAEs), ensuring high-velocity execution in qualifying and converting inbound MSP leads into active, revenue-generating partners.
Oversee and optimize outbound pipeline generation strategies executed by both the BDR team and the PAEs (who share outbounding responsibilities).
Actively participate in major industry events, conferences, and roadshows to represent the company, build executive relationships, and generate high-value pipelines.
With Partner Enablement: Collaborate closely to drive structured partner success and velocity by expanding our specialized MSP courses and certification tracks, ensuring partners are fully equipped to sell and support our solutions.
With Channel Leadership: Partner to continuously refine, iterate, and optimize our overarching MSP Partner Program (including tiers, incentives, and requirements) to remain a premier choice in the channel ecosystem.
With Marketing: Partner to design, execute, and measure high-impact demand generation and account-based marketing campaigns tailored specifically to the MSP audience.
With Product & Product Marketing: Act as the "voice of the MSP," synthesizing feedback from the field to influence the product roadmap (e.g., multi-tenancy, integrations) and perfect pricing, packaging, and positioning.
Experience: 8+ years of B2B SaaS sales leadership experience, with at least 4+ years explicitly dedicated to managing MSP / Channel Partner sales and account management teams globally or across major regions.
Direct Team Management: Proven success managing and scaling a multi-tiered sales org composed of both hunting functions (Directly managing BDRs and quota-carrying PAEs) and farming functions (Account Managers).
MSP Domain Expertise: Deep comprehension of how MSPs operate, their business models (MRR, packaging, margin expectations), and their technical ecosystems.
Program & Enablement Alignment: Experience aligning sales execution with formalized partner certification pathways and global channel partner programs.
Data-Driven Leadership: Proficient in CRM architecture (e.g., Salesforce, HubSpot) and PRM (Partner Relationship Management) tools to build reliable dashboards, forecasts, and attribution models.
Travel: Ability to travel globally for partner visits, executive QBRs, and major channel events (approx. 25-30%).
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $220,000 - $290,000, including base salary and any related bonuses or commissions.
In the US, JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have a flexible paid time off policy.
#LI-MH1
About JumpCloud
Sourced by ZipRecruiter
Industry
Software development
Company size
11 - 50 Employees
Headquarters location
Boulder, CO, US
Year founded
2012