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Remote Msp System Engineer Jobs in Illinois (NOW HIRING)

Deloitte

System Test and Validation Lead

Chicago, IL · On-site +1

Bachelor's degree in business, information systems, computer science, engineering, or equivalent ... This compensation range is specific to a remote role and takes into account the wide range of ...

Deloitte

System Test and Validation Lead

Chicago, IL · On-site +1

Bachelor's degree in business, information systems, computer science, engineering, or equivalent ... This compensation range is specific to a remote role and takes into account the wide range of ...

Deloitte

System Test and Validation Lead

Chicago, IL · On-site +1

Bachelor's degree in business, information systems, computer science, engineering, or equivalent ... This compensation range is specific to a remote role and takes into account the wide range of ...

Deep Systems

$126K - $166K/yr

Company Info Deep Systems is a fast-growing Chicago based capital markets technology company whose ... Senior Software Engineer Requirements: * Capital Markets Experience - understanding of front ...

MSPbots

Head of Product

Chicago, IL · Remote

$240K - $251K/yr

Remote (US-based only) Work Schedule: Flexible-with regular meetings across PH, US, and China teams ... Serve as the connective tissue between Engineering, Data Science, Design, Sales, and Marketing. AI ...

Morningstar

Principal Software Engineer

Chicago, IL · On-site +1

$117K - $123K/yr

... systems, ensuring system performance, reliability, and maintainability (10%). Provide technical ... Remote work requests will be considered consistent with company's remote work policy. Job ...

Sterling Engineering Inc.

SR Design Engineer

Wheaton, IL · On-site +1

$135K - $160K/yr

... systems, and work management platforms is a plus. Additional Information: * Primarily remote role ... within a growing engineering consulting organization. Qualified applicants will receive ...

Morningstar, Inc.

Principal Software Engineer

Chicago, IL · On-site +1

$117K - $123K/yr

... systems, ensuring system performance, reliability, and maintainability (10%). Provide technical ... Remote work requests will be considered consistent with company's remote work policy. Job ...

Sterling Engineering Inc.

Design Engineer (PE)

Wheaton, IL · On-site +1

$100K - $125K/yr

Design Engineer (PE) - Electric Distribution Location: Remote/Wheaton, IL Hire Type: Direct Hire ... systems is a plus. Additional Information: * Primarily remote role with occasional travel to the ...

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Remote Msp System Engineer information

What is a Remote MSP System Engineer?

A Remote MSP (Managed Service Provider) System Engineer is an IT professional who manages, maintains, and supports computer systems, networks, and infrastructure for client organizations from a remote location. They are responsible for monitoring system performance, troubleshooting issues, deploying updates, ensuring security, and assisting with IT projects. Working for an MSP means they often support multiple clients across different industries, providing proactive and reactive technical support. Their goal is to ensure clients’ IT environments run smoothly and securely without the need for on-site presence.

What are the key skills and qualifications needed to thrive as a remote MSP system engineer?

To thrive as a Remote MSP System Engineer, you need expertise in network administration, troubleshooting, and systems integration, usually backed by a degree in IT or related certifications like CompTIA Network+, Microsoft, or Cisco credentials. Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cloud platforms such as Azure or AWS is typically required. Exceptional problem-solving abilities, time management, and strong communication skills help you efficiently support clients and collaborate with distributed teams. These skills are crucial to ensure reliable IT service delivery, rapid issue resolution, and positive client experiences in a remote managed services environment.

How does a remote MSP system engineer typically collaborate with clients and internal teams to resolve technical issues?

As a Remote MSP System Engineer, you'll work closely with both client representatives and your internal support team to diagnose, troubleshoot, and resolve a variety of IT issues. Communication is often managed through ticketing systems, remote desktop tools, and regular video or phone meetings. It's common to prioritize tasks based on urgency, escalating complex problems to senior engineers or specialized teams when needed. Building strong relationships with clients and maintaining clear, proactive communication are key to ensuring high-quality service and customer satisfaction.

What is the difference between Remote Msp System Engineer vs Remote Msp Network Engineer?

AspectRemote Msp System EngineerRemote Msp Network Engineer
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA Network+, Cisco CCNA, Microsoft Certified
Work EnvironmentManaged service providers, client sites, remote supportManaged service providers, client sites, remote support
Employer & Industry UsageIT service providers, MSP companiesIT service providers, MSP companies
Common Search & ComparisonYesYes

The Remote Msp System Engineer primarily focuses on managing and supporting client systems, servers, and infrastructure, while the Remote Msp Network Engineer specializes in designing, configuring, and troubleshooting network infrastructure. Both roles often require similar certifications and work environments within MSP companies, but their core responsibilities differ in scope—system engineers handle broader IT environments, whereas network engineers focus specifically on network components.

What are the most commonly searched types of Msp System Engineer jobs in Illinois?

The most popular types of Msp System Engineer jobs in Illinois are:

What are popular job titles related to Remote Msp System Engineer jobs in Illinois?

For Remote Msp System Engineer jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Remote Msp System Engineer jobs in Illinois look for?

The top searched job categories for Remote Msp System Engineer jobs in Illinois are:

What cities in Illinois are hiring for Remote Msp System Engineer jobs?

Cities in Illinois with the most Remote Msp System Engineer job openings:

Remote Msp System Engineer jobs near you

Senior Infrastructure Systems Engineer

Ascend Technologies

Chicago, IL • On-site, Remote

$100K/yr

Full-time

Posted 14 days ago

Job description

Sr. Infrastructure Systems Engineer
This is a fully remote position
PURPOSE
This role will provide escalated support and operational maintenance to client environments.This role will also work on project-based initiatives for clients, including upgrades to existing infrastructure anddeploymentofnew technology.
RESPONSIBILITIES
  • Serve as escalation point for the Ascend Technologies Network Operations Center (NOC) and support engineers for questions and complex issue resolution
  • Strong communicationskills to be able to work with clients andassistnon-technical users with troubleshooting remotely
  • Operate andmaintainWindows serversona virtualized environment (VMWare/Hyper-V)
  • Experience building and working within Azure/AWS environments
  • Experience with support and administration of environments with high-availability and disaster recovery technologies
  • Troubleshooting skills to be used to analyze various alerts from servers and get to root cause of the issues
  • Understanding of server operating systems, how to remotely manage servers operating systems and hardware
  • Assess resourceutilization(memory and CPU) to troubleshoot low recourseutilizationalerts
  • Understand networkconceptsTCP/IP, OSI,Vlan, IP, Subnet Mask, Default Gateway,etc.)
  • Understandingand managementof certificates-what they are used for and how they are generated
  • Ability toparticipatein on-call rotation
  • Ability to perform off-hours changeswhen needed

Windows Server OS
  • Managementandsupportof serveroperating systems (knowledge of deprecated server OS's will be needed as well:2008, and 2008R2, 2012).
  • Management ofall installable Windows Roles and Features available for the versions of the MS Operating Systems. Including but not limited to:
    • Active Directory/Entra
    • DNS
    • DHCP
    • File Service
    • Print Services
    • Failover Clustering
    • Remote Desktop Services
    • Network Policy and Access Services
    • Web Server
    • NTP
    • WMI
    • Certificate Authorities
  • General understandingonhow to backup and recovery options for windows server OS's.
  • General understandingonhow window server OS's security and feature patching works.
  • Understand the difference between share and NTFS permissions and how effective permissions are calculated.
  • Understand where windows will log issues as well as the various Roles and Features that can be added to any windows server OS.Needto be able to review these log entries and findadditionalinformation about the events andpossible causes.
  • Understanding of a Microsoft Certificate Authority hierarchy (root CA, intermediate CA, etc.) and how certificates are issued and revoked.

Server Virtualization
VMWare
  • Understand the vSphere components and what their function in the environment is VCSA (vCenter), hosts, datastores,vSwitches/PortGroups, and VM's.
  • General understandingonhow to troubleshoot resourceutilizationalerts from Hosts, datastores, and VM's.
  • Understand what a snapshot is and what its use cases are (when to use them when to not).
  • Understanding of what the VMware Tools are and how to update them.
  • Understand what maintenance mode is and how it is used.
  • General understanding of how hosts are patched and rebooted.

Windows Hyper-V
  • Ability to manage andmonitorHyper-V virtualization infrastructure, including virtual machines, hosts, and networks.
  • Implement, configure, andmaintainHyper-V clusters for high availability and disaster recovery.
  • Troubleshoot virtualization issues and provide technical support to users and teams.
  • Collaborate with cross-functional teams to assess and implement virtualization solutions.
  • Other responsibilities as assigned by management.

MINIMUM SKILLS, EDUCATION, AND EXPERIENCE
  • 7+ years of similar work experience in a client-facing role
  • VMWare certifications VCP/VCAP
  • Advanced PowerShell scripting experience
  • Ability to perform off-hours changes
  • Proficiency in cloud technology infrastructure, networking, and system integrations.
  • Demonstrated ability to respond to client questions and provide timely, professional support.
  • Experience performing operational maintenance, system upgrades, and issue troubleshooting.
  • Ability to deliver responsive service and quality work products that contribute to client satisfaction.
  • Strong client service orientation with a focus on timely communication and follow-through
  • Excellent organizational, verbal, and written communication skills
  • A passion for technology and problem-solving
  • Efficiently manage multiple tasks
  • Contribute in a fast-paced, team-oriented environment
  • Exhibit excellent leadership, communication, interpersonal andorganizationskills
  • Upbeat, friendly,motivatedand ready to help contribute to our team and the needs of our clients

PREFERRED SKILLS, EDUCATION, AND EXPERIENCE
  • Microsoft (MCP, MCSA) certifications
  • Linux

Starting Compensation Range: $100,000 per year
The salary for this position is commensurate with experience, skills, and qualifications. The range is intended to reflect our commitment to attracting top talent, and the final offer will be based on factors including, but not limited to, the candidate's previous experience, expertise in the field, relevant certifications, and the specific requirements of the role. In addition, internal equity, market trends, and geographic location may also influence the final salary.
At Ascend Technologies we firmly believe that diversity, equity, and inclusion are not only fundamental values but also powerful drivers of innovation, growth, and success. We are committed to fostering an environment where every individual feels valued, respected, and empowered.
CORE VALUES
We are seeking highly motivated individuals who have the willingness and ability to demonstrate Ascend core values:
  • Committed to Client Success: Our actions and our words always align with the best interest of the client.
  • One Team: We work collaboratively to overcome challenges with humility and respect and do what it takes to find innovative solutions.
  • Integrity: We are unquestionably committed to doing the right thing even when it is hard.
  • Accountability: We hold ourselves and each other accountable for keeping our commitments to our clients, our communities, and one another.
  • Transparency: We create open lines of communication with each other and our clients, fostering relationships founded on candor and trust.

PHYSICAL DEMANDS:
Must be able to sit, stand, and bend for the duration of shift. The position is mainly sitting, with occasional lifting up to 50 lbs, such as laptop, server equipment, and, driving to the work site to meet with client(s).

Apply