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Remote Msp Help Desk Jobs in South Fulton, GA (NOW HIRING)

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Our Company Offers * -TYPICAL COMMISSIONS ARE $500-$1000+ PER FAMILY HELPED * -5% PROMOTIONS EVERY ... If you are ready to break free from the desk and own your OWN business, this is your chance! We ...

This role is remote-based, ideally in EST or CST in the US or Canada. Who We Are DoiT is a global ... Serve as the marketing point of contact for assigned partners (e.g., Ingram Micro, MSP partners ...

Consultant

Atlanta, GA · On-site +1

... a remote account manager to help facilitate communication between our clients and our team The Perfect Fit: * 2+ years of sales and business development experience. Not afraid to run a full desk.

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...

Field Support Technician

Atlanta, GA · On-site +1

$19 - $26/hr

Provide day to day support to our remote Jobsites * Prioritize problems and incidents and escalate ... Work with the Service Desk, Device Support, Engineering, VDC, and Development teams to determine ...

Showing results 41-60

Remote Msp Help Desk information

See South Fulton, GA salary details

$22.3K

$58.7K

$88.2K

How much do remote msp help desk jobs pay per year?

As of Sep 7, 2026, the average yearly pay for remote msp help desk in South Fulton, GA is $58,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $68,300.00 per year, depending on experience, location, and employer.

What is a remote MSP Help Desk?

A Remote MSP (Managed Service Provider) Help Desk is a support service that assists businesses and their employees with IT-related issues from a remote location. These services typically include troubleshooting hardware and software problems, managing network connectivity, resolving user access issues, and providing general technical support. By operating remotely, MSP Help Desks can offer quick response times, 24/7 support, and scalable solutions to help organizations maintain smooth IT operations without the need for in-house support staff.

What are the key skills and qualifications needed to thrive as a remote MSP Help Desk technician?

To thrive as a Remote MSP Help Desk technician, you need strong troubleshooting skills, a solid understanding of networking, operating systems, and commonly supported software, typically backed by a relevant IT degree or certifications like CompTIA A+ or Microsoft certifications. Familiarity with remote monitoring and management (RMM) tools, ticketing systems such as ConnectWise or ServiceNow, and remote desktop applications is crucial. Outstanding communication, patience, and time management are vital soft skills for effectively assisting users and prioritizing support requests. These skills and qualities ensure efficient problem resolution, high client satisfaction, and reliable technical support in a fast-paced, remote environment.

What are some common challenges faced by remote MSP Help Desk technicians and how can they be effectively managed?

Remote MSP Help Desk technicians often encounter challenges such as troubleshooting complex technical issues without onsite access, managing multiple client requests simultaneously, and maintaining clear communication across different time zones. To manage these challenges, it's important to utilize robust remote support tools, prioritize tickets efficiently, and establish strong written and verbal communication practices. Regular team check-ins and knowledge-sharing sessions also help technicians stay updated on best practices and new technologies, fostering a collaborative and supportive remote work environment.

What is the difference between Remote Msp Help Desk vs Remote IT Support Specialist?

AspectRemote Msp Help DeskRemote IT Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+ (often similar)
Work EnvironmentManaged Service Provider (MSP) settings, client networksVarious industries, corporate or small business environments
Employer UsageMSPs providing remote support to multiple clientsCompanies or IT firms supporting internal or external clients
Search & Comparison IntentUnderstanding MSP-specific remote support rolesGeneral remote IT support roles in different settings

Remote Msp Help Desk and Remote IT Support Specialist roles share similar certifications and work environments, often involving remote troubleshooting and support. However, the Help Desk role is typically within MSPs supporting multiple clients, while IT Support Specialists may work directly for a single organization. Both roles require technical skills and customer service, but their employer types and client focus differ.

What job categories do people searching Remote Msp Help Desk jobs in South Fulton, GA look for?

The top searched job categories for Remote Msp Help Desk jobs in South Fulton, GA are:

What cities near South Fulton, GA are hiring for Remote Msp Help Desk jobs?

Cities near South Fulton, GA with the most Remote Msp Help Desk job openings:

Infographic showing various Remote Msp Help Desk job openings in South Fulton, GA as of June 2026, with employment types broken down into 88% Full Time, 2% Part Time, 2% Temporary, 6% Contract, and 2% Nights. Highlights an 40% Physical, 6% Hybrid, and 54% Remote job distribution, with an average salary of $58,689 per year, or $28.2 per hour.

Sales Development Representative (xDR) - Remote

The Pipeline Group, LLC

Atlanta, GA • On-site, Remote

$50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago


Job description

ABOUT TPG
The Pipeline Group (TPG) provides our clients with end-to-end Pipeline Generation services that help B2B tech companies scale pipeline fast and reliably through our SDR-as-a-Service model.
We combine superstar SDR talent, purpose-built proprietary technology, industry-leading SDR training, rigorous management & quality control layers, world-class data services, integrations and more to offer all-in-one Pipeline Generation to our clients.
TPG has been named in the Inc. 5000 Top Fastest-Growing Privately Held Companies in the US for six consecutive years and we're growing faster every single year.
Our clients work with us because we've cracked the formula for creating world-class SDRs and putting up industry leading pipeline generation numbers.
No guesswork. Just results.
OUR CULTURE
At TPG, performance and accountability are our culture. We thrive on results-driven by excellence, collaboration, and integrity. Our people-first mindset supports not only clients but our teammates. Your wins are our collective wins. Your growth is our mission.
Our vision is to be the world's most effective virtual sales workforce-a place where high-performing remote SDRs, program managers, and operational leaders come together to generate extraordinary ROI.
ABOUT OUR ROLE
We're not just looking for someone who can cold call - we're looking for someone with something to prove. At The Pipeline Group, xDRs are Go-to-Market Advisors who build pipelines, open markets, and drive real revenue impact for some of the fastest-growing companies in the world. With a competitive base salary PLUS commission, we hire talent across the United States and this role allows you to work within your local time zone.
What You'll Do
After completing our Certification Program, you'll be on the phones, driving outbound activity, and contributing to generating deal opportunities.
Core Responsibilities
  • Drive pipeline growth through high-volume cold calls, emails, and LinkedIn outreach
  • Collaborate with Account Executives to book qualified meetings that turn into opportunities
  • Participate in prospect meetings, take notes, and track next steps
  • Build and prioritize contact lists with strategic account mapping
  • Engage executives in high-level, professional conversations
  • Track daily KPIs and maintain 4+ hours/day of outbound activity using AI driven outreach tools
  • Consistently achieve monthly quotas for meetings and qualified opportunities
  • Contribute feedback to the Enablement and Program Management teams to refine messaging and campaigns
Traits That Set You Apart
Here's what we see in our top performers:
  • Competitive & Driven - You want to win and won't stop until you do
  • Talkative & Conversational - You enjoy engaging people and know how to hold a prospect's attention
  • Disciplined - You show up every day and do the hard work, regardless of how you feel
  • Personally Accountable - You don't need to be pushed to perform
  • Persistent - You don't give up after one objection - you push through
  • Empathetic - You see things from the customer's point of view
  • Curious & Adaptable - You're always learning and adjusting to improve
What You'll Need to Succeed
  • Prior SDR or B2B prospecting experience is a plus
  • Proven ability to adapt to adjustments in process or priorities when required
  • Highly results-oriented and relentlessly driven
  • Track record of delivering strong results under pressure and tight deadlines
  • Experience using Salesforce.com or another CRM is a plus
  • Excellent communication skills - professional, clear, and compelling, both verbally and in writing
  • Positive, proactive, and resilient - you're a team player who solves problems and doesn't wait to be told what to do
If you're ready to compete, grow, and win - let's talk.
WHAT TPG PROVIDES FOR OUR TEAM MEMBERS
  • Permanent Remote Work Model-no more commuting, work from the comfort of wherever you are.
  • Competitive compensation starting at $50,000, with the final offer based on your skills, experience, and location, PLUS commission.
  • Opportunities for development and advancement: Our SDR role serves as a pivotal stepping stone into our organization. We value individuals who are eager to learn our processes and stay engaged with ongoing information exchanges, ensuring they are well-prepared for continuous growth and success within our dynamic environment.
  • Benefits: Medical, Dental, and Vision + other optionals (like FSA and Life Insurance) with NO waiting period. Get your benefits on your first day!
  • 401K
  • 3 Paid Mental Health Days per Year.
  • 1 Annual Paid Volunteer Day to give back to our communities.
  • Unlimited PTO Program after 90 days - take time off when you need it. No more worrying about "use it or lose it" policies. Take control of your work/life balance.
  • Access to our EAP (Employee Assistance Program) for support with Familial, Financial, and Mental Health needs.
  • Company provided home office equipment- Laptop, desk, chair, etc.

Come join our innovative and dynamic team!
The Pipeline Group is an EOE/Affirmative Action Minority/Female employer, and we welcome all to apply. We consider candidates regardless of race/color, religion, sex (including pregnancy, childbirth and related conditions), national origin/ethnicity, age, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.
An offer of employment for this role will be contingent upon the successful completion of a background check.
This position is currently open to candidates in the US only.
Stable internet connection and Mbps to work from home will be required.