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Remote Msp Account Manager Jobs in Arizona (NOW HIRING)

BrightSpring

Manager, Account Management

Phoenix, AZ · Remote

$95K - $110K/yr

The Manager, Account Management leads a group of Account Managers responsible for retaining and ... teams Remote Opportunity. May reside anywhere within the Western USA Schedule : Monday-Fridat ...

INFICON

Key Account Manager II

Phoenix, AZ · Remote

$112K - $150K/yr

INFICON is seeking a strategic and customer-focused Semiconductor Key Account Manager to drive ... Additional benefits include an 8% 401k match, potential car and remote allowances, and a ...

INFICON

Key Account Manager II

Phoenix, AZ · Remote

$90K - $120K/yr

INFICON is seeking a strategic and customer-focused Semiconductor Key Account Manager to drive ... Additional benefits include an 8% 401k match, potential car and remote allowances, and a ...

INFICON

Key Account Manager II

Phoenix, AZ · Remote

INFICON is seeking a strategic and customer-focused Semiconductor Key Account Manager to drive ... Additional benefits include an 8% 401k match, potential car and remote allowances, and a ...

Pentair

Key Account Manager - OEM

Phoenix, AZ · On-site +1

$92K - $171K/yr

This role is remote when not traveling and does require roughly 30-40% of travel. You will: * Own ... Experience managing distributors, strategic accounts, OEM customers, or new business development ...

Henkel

Key Account Manager Defense

Scottsdale, AZ · On-site +1

$120K - $160K/yr

The Key Account Manager, a remote position, is responsible for building and growing business relationships with high opportunity emerging defense and aerospace accounts * Implement new customer ...

WorkWave

Account Manager - SMB Sales

Phoenix, AZ · On-site +1

$65K - $70K/yr

WorkWave is looking for a driven Account Manager who possesses strong consultative and presentation ... Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote ...

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Remote Msp Account Manager information

What is a remote MSP account manager?

A Remote MSP Account Manager is a professional who oversees client accounts for a Managed Service Provider (MSP) while working from a remote location. They are responsible for maintaining strong client relationships, ensuring service delivery meets expectations, addressing client concerns, and identifying opportunities for upselling or cross-selling IT services. This role combines account management skills with a solid understanding of IT solutions, and typically requires excellent communication and organizational abilities. Working remotely, they use digital tools to connect with clients and their internal teams to provide seamless support and service.

What are the key skills and qualifications needed to thrive as a remote MSP account manager?

To thrive as a Remote MSP Account Manager, you need a solid understanding of IT managed services, client relationship management, and a background in business or IT, often supported by relevant certifications such as CompTIA or ITIL. Familiarity with CRM platforms, ticketing systems like ConnectWise or Autotask, and remote collaboration tools is typically required. Exceptional communication, problem-solving, and organizational skills set outstanding candidates apart in this client-facing role. These competencies are vital for managing client expectations, ensuring service delivery, and fostering long-term business relationships in a remote environment.

What are some common challenges faced by remote MSP account managers, and how can they be addressed?

Remote MSP Account Managers often face challenges such as maintaining strong client relationships without in-person meetings and coordinating effectively with technical teams across different locations. To address these, it's important to schedule regular video calls, utilize collaboration tools for transparent communication, and set clear expectations with both clients and internal teams. Proactively monitoring client needs and providing timely updates can help build trust and ensure smooth service delivery, even when working remotely.

What is the difference between Remote Msp Account Manager vs Remote Managed Service Provider (MSP) Sales Executive?

AspectRemote Msp Account ManagerRemote Managed Service Provider (MSP) Sales Executive
CredentialsRelevant certifications (e.g., CompTIA, Cisco), experience in account managementSales certifications, industry knowledge, experience in tech or MSP sales
Work EnvironmentClient relationship management, service delivery coordinationLead generation, client acquisition, sales strategy
Employer & Industry UsageMSP companies, IT service providersMSP companies, technology service providers

The Remote Msp Account Manager focuses on maintaining client relationships and ensuring service satisfaction, while the Remote MSP Sales Executive primarily drives new business and sales growth. Both roles require industry knowledge and client interaction but differ in their core responsibilities and focus areas.

What are popular job titles related to Remote Msp Account Manager jobs in Arizona?

For Remote Msp Account Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Remote Msp Account Manager jobs in Arizona look for?

The top searched job categories for Remote Msp Account Manager jobs in Arizona are:

What cities in Arizona are hiring for Remote Msp Account Manager jobs?

Cities in Arizona with the most Remote Msp Account Manager job openings:

Remote Msp Account Manager jobs near you
Infographic showing various Remote Msp Account Manager job openings in Arizona as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 2% Temporary, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution.

Remote Account Manager - Client Services & Project Management/Implementation

Unitas PPO Solutions

Mesa, AZ • On-site, Remote

$20.38/hr

Full-time

Medical, Dental, Vision, PTO

Re-posted 4 days ago

Job description

Overview
We are seeking full-time, self-motivated team members to be part of our growing company that values long-term employees and meaningful client impact. While our main office is in Arizona, Unitas has employees in several states who work successfully from home.
Unitas helps dental practices across the United States virtually manage, negotiate, and optimize the insurance aspects of their business. Our clients rely on us to guide them through complex, high-impact insurance decisions that directly affect the financial health of their practices.
The Account Manager serves as the primary point of contact for a portfolio of dental practices and is responsible for managing each account as a long-term project from start to finish. This role involves a significant amount of client communication, but it is not a basic customer service or call-center position. It is best suited for individuals who enjoy owning complex work, managing multiple moving pieces, and seeing long-term projects through to completion.
Remote Work
We provide all required computer equipment. Employees must have a reliable internet connection and a quiet, professional workspace.
"Remote" means working from home, but when clocked in, employees are expected to be fully engaged in their role. This includes working from a distraction-free environment, without background noise, and not working other jobs or acting as a primary caregiver during scheduled work hours.
We are currently hiring employees residing in AZ, UT, ID, TX, and NM.
Responsibilities
  • Serve as the primary Account Manager and point of contact for a portfolio of dental practice clients. Our dental offices may have one or more locations and have one or multiple providers of varying specialties.
  • Manage multiple client accounts simultaneously, each with its own timelines, priorities, and challenges
  • You will work to develop a positive business relationship with Unitas' clients through providing excellent customer service, explaining service programs, setting appropriate customer expectations, providing consistent communication and updates, overseeing account progress to ensure timelines are met, answering customer questions and addressing concerns, helping resolve customer issues, and making sure each customer understands the value of the services provided.
  • Guide clients through complex insurance-related projects, helping them understand options and make informed decisions
  • Collect, organize, and analyze information from clients and insurance companies to support account progress
  • Coordinate with insurance companies and other parties to implement client decisions and resolve issues
  • Monitor account progress over extended timelines, ensuring work moves forward and commitments are met
  • Respond to ongoing client questions and concerns throughout the life of the account
  • Maintain accurate documentation and follow established processes while adapting to unique client situations

Qualifications
Applicants considered for an interview must have some prior office or computer-based work experience. This role does not require sales.
Ideal candidates will:
  • Be comfortable working at a computer for the majority of the day
  • Have experience managing a high volume of work, long-term projects, or complex responsibilities
  • Demonstrate strong organization, time management, and problem-solving skills
  • Be comfortable learning and navigating new software systems (experience with Google Drive and/or Microsoft Office is preferred)
  • Be able to absorb new information, refer back to resource materials, and apply learning to real-world situations
  • Possess clear, professional written and verbal communication skills
  • Be resilient, persistent, and able to remain focused when work is detailed, challenging, or time-sensitive

Training
Thorough training and support will be provided through online courses, on camera/screens share training, and peer assistance. All Account Managers train in the Assistant role first and learn how to onboard their accounts and complete a variety of tasks accurately in preparation for progress of their account.
Compensation/Benefits
$20.38/hour or $42,400 annual starting pay
*Compensation increase evaluated between 6-12 months
PLUS
3 Weeks (15 days) PTO, accrued
Paid holidays: MLK Day, President's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving Day/day after, Christmas Eve through New Year's Day.
Full Paid Medical Benefits (Cigna PPO, eligible between 60-90 days of successful employment) with robust supplemental offerings for dental, vision, telehealth (dermatology, mental health and 24/7 care)
We provide all needed computer equipment, including a laptop, additional monitor, camera, and cables (considered company property during your employment with return to Unitas upon ending of employment)
Flexible Schedule after initial training (~4 weeks), you set your schedule to begin/end within normal business hours M-F
Company Culture
We strive to maintain a positive work environment where employees feel valued and acknowledged. Candidates should be team players who thrive in and contribute to a healthy camaraderie with leadership and teammates.
Unitas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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