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Remote Mortgage Servicing Jobs (NOW HIRING)

Description McGowan Mortgages - a top-producing branch of NEXA Mortgage LLC - is hiring a remote ... Our processors own their files: you order and track third-party services, clear conditions ...

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Claims & Recovery Analyst Ocala, FL | Full-Time - REMOTE | Monday-Friday, 8:30 AM-5:00 PM | $22-$34 ... The ideal candidate has strong mortgage servicing and claims experience, excellent analytical ...

Mortgage Loan Officers at Zillow Home Loans, drive their success through one of two specialized ... Manage an active pipeline while meeting defined service levels, productivity metrics, and funding ...

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OneTouch Processing is seeking an experienced Mortgage Loan Processor to join our remote team ... We are a high-performing company known for elite service and some of the fastest closings in the ...

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OneTouch Processing is seeking an experienced Mortgage Loan Processor to join our remote team ... We are a high-performing company known for elite service and some of the fastest closings in the ...

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Remote Mortgage Servicing information

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How much do remote mortgage servicing jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote mortgage servicing in the United States is $21.21, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $22.84 per hour, depending on experience, location, and employer.

What is remote mortgage servicing?

A Remote Mortgage Servicing job involves managing loan accounts, processing payments, handling customer inquiries, and ensuring compliance with mortgage regulations—all from a remote location. Responsibilities may include assisting borrowers with escrow accounts, tax payments, and loan modifications. Strong communication, attention to detail, and knowledge of mortgage guidelines are key skills for this role.

What are the key skills and qualifications needed to thrive in remote mortgage servicing?

To excel in Remote Mortgage Servicing, you typically need experience in mortgage servicing processes, attention to detail, and a strong understanding of loan documentation and compliance regulations. Proficiency in mortgage servicing software such as MSP, LoanServ, or Black Knight, and familiarity with digital communication tools, is highly beneficial. Strong organizational skills, customer service excellence, and the ability to work independently are standout soft skills for this role. These competencies ensure accurate loan management, regulatory adherence, and effective support for borrowers in a remote environment.

What are some common challenges faced in remote mortgage servicing?

One common challenge in Remote Mortgage Servicing is effectively managing large volumes of borrower inquiries and account updates while maintaining accuracy and compliance. Working remotely also requires strong organizational skills and self-motivation to meet deadlines without direct onsite supervision. Adapting to rapidly changing regulations in the mortgage industry and staying proficient with specialized servicing platforms are essential for success. However, remote roles typically offer flexibility and the ability to independently plan your workday, while collaborating virtually with team members and supervisors to resolve complex servicing issues.

More about Remote Mortgage Servicing jobs

What cities are hiring for Remote Mortgage Servicing jobs?

Cities with the most Remote Mortgage Servicing job openings:

What are the most commonly searched types of Mortgage Servicing jobs?

The most popular types of Mortgage Servicing jobs are:

What states have the most Remote Mortgage Servicing jobs?

States with the most job openings for Remote Mortgage Servicing jobs include:

Infographic showing various Remote Mortgage Servicing job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 15% Part Time, 1% Temporary, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $44,119 per year, or $21.2 per hour.

Remote Part-Time Mortgage Loan Servicing

LHH US

Phoenix, AZ • Remote

$20 - $24/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

LHH Recruitment Solutions is partnered with a growing financial services firm in Arizona that is looking to add a part-time Remote Mortgage Loan Servicing representative to join the team! This is a part-time position (10am to 2pm PST) pay range $20.00-$24.00 per hour depending on experience. Must have recent mortgage loan servicing (inbound/outbound) experience to qualify.
The Mortgage Loan Servicing Customer Service Representative serves as the primary point of contact both inbound and outbound for borrowers regarding their mortgage accounts. This role is responsible for providing exceptional customer service by answering inquiries, resolving account issues, explaining mortgage servicing processes, and ensuring compliance with company policies and regulatory requirements.
Job Duties:
  • Respond to inbound and outbound customer calls, emails, and written correspondence regarding mortgage loan accounts.
  • Assist borrowers with questions related to payments, escrow accounts, taxes, insurance, loan balances, and account history.
  • Explain mortgage servicing procedures, including payment processing, escrow analysis, payoff requests, and loan modifications.
  • Research and resolve customer concerns, disputes, and servicing issues in a timely and professional manner.
  • Process customer requests for account updates, address changes, loan information, and documentation.
  • Educate customers on available options for delinquent accounts and hardship assistance programs.
  • Coordinate with internal departments to resolve borrower concerns and ensure accurate account handling.
  • Maintain detailed and accurate records of customer interactions in servicing systems.
  • Review and interpret loan documents to provide accurate information to borrowers.
  • Adhere to all federal, state, and company policies.
  • Meet established productivity, quality, and customer satisfaction goals.
  • Identify opportunities to improve customer experience and servicing processes.
Qualifications
  • High School Diploma or GED required.
  • Minimum 1+ year of recent customer service loan servicing experience required in the mortgage industry.
  • Experience handling high-volume customer interactions.
  • MLS and CRM experience is required.
  • Bilingual English/Spanish preferred but not required.
If you meet the minimum requirements apply now!
Pay Details: $20.00 to $24.00 per hour
Search managed by: Morgan Ross
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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About LHH

Sourced by ZipRecruiter

LHH Recruitment Solutions is a division of the Adecco Group, the world's leading HR Solutions provider and the 7th best workplace in the world. We are an industry leader in temporary and permanent recruitment within accounting and finance. We work with premier clients, from small businesses to Global Fortune 500 companies, and we know that every opening is more than a job, and that every candidate is more than a resume. We work closely with candidates to understand their needs and apply our industry expertise to make matches for clients that drive business results. Our ability to dynamically balance your needs with the right Solutions gives clients and candidates the right fit to succeed. We are an evolving organization and take pride in a culture of trust, where we celebrate diversity, equality and inclusion. We always put our people first, drive a growth mindset and foster a collective spirit. We understand that talent and potential come from every section of society, regardless of gender, race, age, or physical ability. At the Adecco Group, we are committed to making the future work for everyone!

Industry

Human resource programs administration

Company size

10,000+ Employees

Headquarters location

Jacksonville, FL, US