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Remote Mobile Text Chat Operator Jobs in Chicago, IL

The Hartford

AVP Applied AI

Chicago, IL · On-site +1

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...

Addison Group

Sr. Data Scientist

Chicago, IL · Remote

$85 - $100/hr

Remote Contract Pay: $85/hr - $100/hr The Senior Data Scientist will design and implement AI ... Experience operating in an Agile Methodology environment. * Experience with DevOps and CI/CD ...

Interdependence

Vice President of Sales

Chicago, IL · Remote

$250K - $450K/yr

Remote (US, any time zone) Reports to: Chairman/Founder Compensation: $250,000-$300,000 OTE WHO WE ... Salesforce, Monday.com, Attention, Claude, Chat GPT NICE TO HAVE * Agency, PR, or professional ...

Jobot

Corporate Attorney

Chicago, IL · On-site +1

$175K - $225K/yr

... operating agreements, and related transactional documents Support due diligence processes and ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

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All JobsMobile Text Chat Operator JobsRemote Mobile Text Chat Operator JobsRemote Mobile Text Chat Operator Jobs in Chicago, IL

Remote Mobile Text Chat Operator information

See Chicago, IL salary details

$11

$22

$33

How much do remote mobile text chat operator jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote mobile text chat operator in Chicago, IL is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $26.73 per hour, depending on experience, location, and employer.

What is a remote mobile text chat operator?

A Remote Mobile Text Chat Operator is a professional who communicates with clients or customers through text-based platforms, such as SMS or in-app chat, usually from a remote location. Their primary duties often include answering questions, providing customer support, engaging in casual conversation, or moderating chat rooms. This role typically requires good typing skills, strong communication abilities, and the capacity to handle multiple conversations at once. Operators may work for customer service companies, entertainment platforms, or online communities. The work schedule is often flexible, allowing operators to work from home.

What are the key skills and qualifications needed to thrive as a remote mobile text chat operator?

To excel as a Remote Mobile Text Chat Operator, you need strong written communication skills, fast and accurate typing abilities, and a high level of attention to detail, typically requiring a high school diploma or equivalent. Familiarity with chat platforms, CRM systems, and basic computer literacy are commonly expected. Exceptional customer service skills, professionalism, and the ability to multitask effectively make candidates stand out. These skills are crucial for providing timely, accurate, and engaging responses that ensure customer satisfaction and maintain the company's reputation.

What are some common challenges faced by remote mobile text chat operators, and how can they be managed effectively?

Remote Mobile Text Chat Operators often encounter challenges such as maintaining high-quality conversations during repetitive tasks, managing multiple chats simultaneously, and ensuring timely responses while working independently. To manage these effectively, operators can develop strong time management skills, use organizational tools to track active conversations, and take regular breaks to avoid burnout. Additionally, staying engaged with team chats or support channels can help operators stay connected and seek guidance when needed.

What is the difference between Remote Mobile Text Chat Operator vs Customer Service Representative?

AspectRemote Mobile Text Chat OperatorCustomer Service Representative
CredentialsBasic communication skills, sometimes prior experience in chat supportHigh school diploma or equivalent, customer service training often preferred
Work EnvironmentRemote, online chat platforms, flexible hoursRemote or on-site, phone and email support, standard or flexible hours
Industry UsageOnline chat support for various companies, tech, retail, servicesCustomer support across industries, including retail, telecom, finance

The main difference is that Remote Mobile Text Chat Operators focus specifically on providing support via text chat on mobile devices, often requiring quick typing skills and familiarity with chat platforms. Customer Service Representatives may handle multiple channels like phone, email, and chat, and may work in a broader range of industries. Both roles require strong communication skills, but the chat operator role is more specialized for mobile text interactions.

What are popular job titles related to Remote Mobile Text Chat Operator jobs in Chicago, IL? For Remote Mobile Text Chat Operator jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Remote Mobile Text Chat Operator jobs in Chicago, IL look for? The top searched job categories for Remote Mobile Text Chat Operator jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Remote Mobile Text Chat Operator jobs? Cities near Chicago, IL with the most Remote Mobile Text Chat Operator job openings:
Remote Mobile Text Chat Operator jobs near you

Director, HVAC Distributor Partnerships (Remote Work Schedule)

Parts Town

Addison, IL • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Parts Town rating

8.7

Company rating: 8.7 out of 10

Based on 14 frontline employees who took The Breakroom Quiz

44th of 415 rated retail wholesalers

Job description

Position at Parts Town
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change...and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
  • Parts Town Pride - check out our virtual tour and culture!
  • Quarterly profit-sharing bonus
  • Remote work schedule
  • Team member appreciation events and recognition programs
  • Volunteer opportunities
  • Monthly IT stipend
  • Casual dress code
  • On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
  • All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.

The Job at a Glance
The Director, HVAC DistributorPartnerships is responsible for developing and growing strategic relationships with online resellers, digital distributors, marketplace operators, eCommerce platforms, and technology-enabled channel partners.
This highly visible individual contributor role serves as the executive relationship owner for key digital accounts and strategic partners. The Director will drive revenue growth by identifying new partnership opportunities, leading digital integration initiatives, and creating scalable programs that improve customer acquisition, catalog expansion, transaction volume, and operational efficiency.
The ideal candidate combines expertise in eCommerce, marketplace ecosystems, digital integrations, and distribution channels with strong relationship-building and business development skills.
A Typical Day
  • Develop and execute strategic account plans for online reseller and marketplace partners
  • Build executive-level relationships with owners, executives, eCommerce leaders, and digital operations teams
  • Identify opportunities to increase sales, assortment expansion, digital adoption, and customer acquisition
  • Lead business reviews and growth planning sessions with strategic partners
  • Drive integration initiatives involving APIs, EDI, punchout solutions, catalog syndication, inventory visibility, and order automation
  • Partner with Product Information Management (PIM), IT, Digital Commerce, Marketing, and Customer Experience teams to improve partner performance
  • Develop joint growth strategies focused on assortment expansion, conversion improvement, and customer retention
  • Monitor marketplace trends, digital commerce innovations, and competitive developments
  • Identify new marketplace opportunities and emerging digital channels
  • Lead negotiations for strategic agreements and partnership initiatives
  • Act as the voice of digital partners within Parts Town to improve systems, processes, and customer experience
  • Represent Parts Town at industry conferences, eCommerce forums, technology events, and partner meetings
  • Deliver annual sales growth, profitability, and strategic partnership objectives

To Land This Opportunity
  • You have 8+ years of experience in eCommerce, marketplace partnerships, strategic sales, business development, or digital channel management
  • You have a strong understanding of online reseller business models, marketplaces, and digital commerce ecosystems
  • You demonstrate experience managing enterprise-level partnerships and strategic accounts
  • You're familiar with API integrations, EDI transactions, product content syndication, inventory management, and order automation workflows
  • You have proven ability to influence executive stakeholders and build long-term strategic relationships
  • You have exceptional communication, presentation, finance and negotiation skills
  • You can lead cross-functional initiatives without direct authority and have the ability to operate independently in a fast-paced, growth-oriented environment
  • You're an all-star communicator and are proficient in English (both written and verbal)
  • You have a quality, high speed internet connection at home

Bonus Points :
  • You have experience in HVAC, industrial distribution, MRO, OEM parts, or adjacent industries
  • You have knowledge of marketplace platforms and digital commerce technologies
  • You can speak to your experience with ERP, PIM, OMS, CRM, and eCommerce platforms
  • You're familiar with B2B eCommerce, contractor purchasing workflows, and procurement systems
  • You understand channel conflict management and omnichannel strategies
  • You have a bachelor's degree

At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $94,301.86 to $140,874.95 annually which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English Spanish
E-Verify Right to Work Poster: English Spanish

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