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Remote Microsoft Security Jobs in Rialto, CA (NOW HIRING)

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

IronOrbit - Remote Compensation: $93,600 - $108,160 / year Description IronOrbit is seeking an ... Experience with backup/recovery (Veeam), MFA (Duo, Microsoft), and security monitoring (NIDS, DLP)

IT Systems Administrator

Anaheim, CA · Hybrid

$80K - $120K/yr

None Potential for Remote Work: ORA_HYBRID Description SAIC is hiring for a Systems Administrator ... security, and data integrity. * This role provides day-to-day systems administration support for ...

Hybrid - 2 days in office (Tuesday/Wednesday), 3 days remote Acara Solutions is seeking an AI ... Strong knowledge of generative AI technologies, Microsoft Copilot, ChatGPT Enterprise, workflow ...

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... More about us ABB Smart Buildings enables optimization of energy efficiency, safety, security and ...

Remote Microsoft Security information

See Rialto, CA salary details

$11

$19

$25

How much do remote microsoft security jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for remote microsoft security in Rialto, CA is $19.09, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $18.80 per hour, depending on experience, location, and employer.

What is the difference between Remote Microsoft Security vs Remote Cybersecurity Analyst?

AspectRemote Microsoft SecurityRemote Cybersecurity Analyst
CertificationsMicrosoft Certified: Security, Compliance, and Identity Fundamentals; Microsoft Certified: Security Operations AnalystCompTIA Security+, CISSP, CEH
Work EnvironmentPrimarily focused on Microsoft security tools, cloud platforms, and enterprise environmentsBroader security monitoring, threat analysis across various platforms and systems
Industry UsageUsed mainly in organizations leveraging Microsoft products and cloud servicesApplicable across diverse industries with varied security infrastructures
Job FocusImplementing and managing Microsoft security solutions, compliance, and threat protectionAnalyzing security threats, incident response, and vulnerability assessment

Remote Microsoft Security roles focus on managing Microsoft security tools and cloud environments, while Remote Cybersecurity Analysts have a broader scope across multiple platforms. Both roles require security certifications but differ in their specific focus and industry application.

What are the most commonly searched types of Microsoft Security jobs in Rialto, CA? The most popular types of Microsoft Security jobs in Rialto, CA are:
What job categories do people searching Remote Microsoft Security jobs in Rialto, CA look for? The top searched job categories for Remote Microsoft Security jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Remote Microsoft Security jobs? Cities near Rialto, CA with the most Remote Microsoft Security job openings:
Infographic showing various Remote Microsoft Security job openings in Rialto, CA as of July 2026, with employment types broken down into 72% Full Time, 17% Part Time, and 11% Contract. Highlights an 100% Remote job distribution, with an average salary of $39,700 per year, or $19.1 per hour.

Service Desk Manager - Tier II

Shield

Anaheim, CA • On-site, Remote

$93K - $108K/yr

Full-time

Re-posted 18 days ago


Job description

Service Desk Manager - Tier II
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $93,600 - $108,160 / year
Description
IronOrbit is seeking an Incident and Problem Manager to be part of our Managed Services customer support team, ensuring rapid incident resolution, effective problem management, and clear communication with internal stakeholders and customers. This role is part of the overall Support Operations and the Manager will be responsible for ensuring exceptional service continuity and superior customer satidfaction, while driving continual improvement.
The Incident and Problem Manager will coordinate very closely with Senior Service Manager and Customer Success Manager teams, managing escalations, resolving Problems, addressing service impacts and providing clear ownership of the Root Cause Analysis and proactive remediation across customer systems.
Key Responsibilities
  • Lead, mentor, and inspire a geographically distributed Incident and Problem Management team, fostering accountability, quality, and a positive, collaborative environment.
  • Demonstrate strong leadership in remote team settings: set clear expectations, facilitate regular virtual check-ins, and promote knowledge sharing across locations and time zones.
  • Oversee the end-to-end incident lifecycle: monitor ticket queues, triage incidents, coordinate escalations, and ensure timely resolution in line with SLAs.
  • Manage the problem management process: identify recurring issues, facilitate root cause analysis, and drive implementation of permanent solutions.
  • Serve as the senior escalation point for complex technical and client-impacting incidents during assigned shifts.
  • Coordinate change requests and scheduled maintenance activities with after-hours teams to minimize client disruption.
  • Develop, track, analyze and publish incident and problem metrics, prepare shift reports, and communicate critical updates to daytime leadership and the Senior Service Manager.
  • Collaborate with other managers and after-hours teams to ensure seamless handoffs and knowledge transfer between shifts and global teams.
  • Champion continuous improvement in incident and problem management processes, documentation, and client satisfaction.

Skills, Knowledge & Expertise
  • 3+ years in an IT support or service management leadership role (MSP experience highly preferred).
  • Demonstrated success leading remote and distributed teams, including setting goals, providing feedback, and driving engagement in virtual environments.
  • Strong technical background in Windows Server (2016/2019/2022), networking (Cisco, Sophos, SonicWall), cloud platforms (Microsoft 365, Google Workspace, Azure AD), and remote troubleshooting.
  • Proven ability to lead distributed/remote teams effectively.
  • Excellent written and verbal communication skills, with an emphasis on clarity and inclusivity in virtual settings.
  • Experience with ITSM tools and incident/problem management processes.
  • Experience with endpoint and device management tools (Microsoft Intune, Datto RMM, CrowdStrike Falcon, JAMF Pro, Apple Business Manager).
  • Familiarity with virtualization and VDI platforms (VMware Horizon, Citrix, Hyper-V).
  • Ability to coordinate effectively with after-hours and overnight teams.

Preferred:
  • ITIL certification or equivalent process knowledge.
  • Experience managing cross-time-zone teams and facilitating virtual collaboration.
  • Familiarity with MSP performance metrics, SLA reporting, and continual service improvement.
  • Knowledge of compliance frameworks (ISO 27001, PCI, SOC2).
  • Experience with backup/recovery (Veeam), MFA (Duo, Microsoft), and security monitoring (NIDS, DLP).