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Remote Microsoft 365 Developer Jobs in Alabama (NOW HIRING)

This role provides first-contact remote technical support for network, server, and end-user systems ... Microsoft 365 Fundamentals (MS-900) * ITIL Foundation (v4)

... remote environments, including operational technology (OT) systems critical to energy ... Administer and maintain Active Directory, Microsoft 365, Exchange Online, Azure Active Directory ...

Sharepoint SME

Huntsville, AL · On-site +1

$55K - $126K/yr

Microsoft 365 Certified: Administrator Expert or Microsoft Certified: Power Platform Developer ... Remote : If this position is listed as remote, there may still be occasions when you are required ...

Manage user accounts and permissions in Active Directory and Microsoft 365 * Assist with onboarding ... There may be an opportunity to go hybrid or remote. Some job assignments at CU*SOUTH are primarily ...

Remote Join our mission to help transform healthcare delivery from reactive, episodic care to ... Microsoft Office 365, Teams, Excel, etc.), also while being in a HIPAA compliant area in home to ...

$10/hr

Remote Care Manager Location: Remote The Care Manager will be assigned a patient panel based on ... Microsoft Office 365, Teams, Excel, etc), also while being in a HIPAA compliant area in home to ...

$10/hr

Remote Care Manager Location: Remote The Care Manager will be assigned a patient panel based on ... Microsoft Office 365, Teams, Excel, etc), also while being in a HIPAA compliant area in home to ...

Service Desk Analyst

AL · On-site +1

$40K - $55K/yr

Monitor the remote monitoring and management system alerts and notifications and respond ... Office 365 Administration * Windows 10/11 Administration * Incredible customer service skills

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Infographic showing various Remote Microsoft 365 Developer job openings in Alabama as of August 2026, with employment types broken down into 89% Full Time, 7% Part Time, 2% Temporary, and 2% Contract. Highlights an 87% Physical, 4% Hybrid, and 9% Remote job distribution.

Systems Engineer

Birmingham, AL • On-site, Remote

Full-time

Posted 15 days ago


Job description

About Us:
Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "next generation" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their weekdays spent at "a job" but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you're attracted to a "work hard, play hard" environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!
Position Overview:
This role provides first-contact remote technical support for network, server, and end-user systems. As the first point of contact for clients, you will be responsible for accurately creating and updating support tickets and coordinating communication with engineers when assistance is available.
Team members interact regularly with end-users across diverse computing environments and must clearly communicate technical issues to both technical and non-technical audiences. Thrive seeks individuals with strong technical aptitude, excellent verbal and written communication skills, and a desire to learn and grow across all aspects of IT while delivering world-class support.
Requirements
Responsibilities:
  • Communicate with customers via phone, email, and chat in a timely, courteous, empathetic, and professional manner, providing clear updates and case status throughout the resolution process.
  • Perform first response and initial triage of customer issues, troubleshooting single-user and system-impacting incidents and accurately documenting all actions in Thrive's tools.
  • Perform rapid analysis of workstation-level incidents, identifying root causes and applying appropriate troubleshooting methodology
  • Ask clarifying questions to fully understand client concerns and escalate issues to engineers when required due to time, complexity, or skill level.
  • Manage the daily prioritization, coding, and routing of service incidents and requests.
  • Follow Thrive's established best practices for task management
  • Set and manage client expectations throughout the troubleshooting process, maintaining a focus on both prompt resolution and world-class customer service.
  • Develop a strong understanding of Thrive products and their integration into client environments to ensure efficient and effective issue resolution.
  • Work with and document diverse client computing environments, including unfamiliar workstation, server, and network configurations, to determine the fastest path to resolution.

Required Qualifications:
  • 2-3 years of IT support experience in a help desk or service desk environment; MSP experience preferred.
  • Experience with ticketing systems (e.g., ServiceNow), remote support tools (e.g., Kaseya, Ninja), and RMM platforms.
  • Proficiency supporting Windows 10/11, macOS fundamentals, Microsoft 365 (Outlook, Teams, OneDrive), and common line-of-business applications, including Office and Outlook configuration.
  • Working knowledge of Active Directory/Entra, mobile device configuration and troubleshooting, workstation hardware, printers, and peripherals.
  • Basic networking knowledge, including TCP/IP, DNS, and DHCP.
  • Strong customer service focus with the ability to clearly communicate technical concepts to non-technical users.
  • Excellent written and verbal communication, documentation, and time-management skills.
  • Ability to work independently and collaboratively in a team environment.
  • Availability to work after hours or participate in on-call rotations as required.

Optional Qualifications:
  • Willingness to visit nearby client sites when necessary, with the understanding that on-site visits may not always be required.

Preferred Certifications:
  • CompTIA A+
  • CompTIA Network+
  • Microsoft 365 Fundamentals (MS-900)
  • ITIL Foundation (v4).