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Remote Metro Pcs Jobs in Florida (NOW HIRING)

Remote Metro Pcs information

What are common challenges faced by Remote Metro PCS customer service representatives, and how can they be managed?

Remote Metro PCS Customer Service Representatives often encounter challenges such as handling high call volumes, troubleshooting technical issues without in-person support, and maintaining clear communication with customers from diverse backgrounds. To manage these effectively, representatives should be comfortable using digital communication tools, stay organized in a home office setup, and develop strong problem-solving skills. Regular training sessions and access to an internal knowledge base can also help in keeping up with service updates and efficiently resolving customer concerns.

What is a Remote Metro PCS?

A Remote Metro PCS job typically refers to a position with Metro by T-Mobile (formerly Metro PCS) that allows employees to work from home or another remote location. These jobs can include roles in customer service, technical support, sales, and administrative support. Remote employees use online systems and communication tools to assist customers, resolve issues, and handle account management. Working remotely for Metro by T-Mobile offers flexibility and the ability to support customers without being physically present in a call center or retail location.

What skills and qualifications are needed to thrive as a Remote Metro PCS customer service representative?

To thrive as a Remote Metro PCS Customer Service Representative, you need strong communication skills, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, call center systems, and Metro PCS-specific platforms is typically required. Patience, empathy, and adaptability help you deliver quality service and handle challenging customer interactions effectively. These skills ensure customer satisfaction, efficient issue resolution, and uphold the company's reputation in a remote work environment.

What is the difference between Remote Metro Pcs vs Remote Retail Sales Associate?

AspectRemote Metro PcsRemote Retail Sales Associate
Required CredentialsHigh school diploma, sales experience, basic tech knowledgeHigh school diploma, sales skills, customer service experience
Work EnvironmentHome-based, remote customer support and salesHome-based, assisting retail customers remotely
Industry UsageTelecommunications, retail salesRetail, telecommunications
Common Search IntentRemote sales jobs in telecomRemote retail sales roles

Remote Metro Pcs and Remote Retail Sales Associate roles both involve sales and customer service in the telecommunications industry. The main difference lies in the specific job functions and employer branding, with Remote Metro Pcs focusing on telecom sales and support, while Remote Retail Sales Associates may work across various retail brands. Both roles typically require sales experience and are performed remotely from home.

What are popular job titles related to Remote Metro Pcs jobs in Florida?

For Remote Metro Pcs jobs in Florida, the most frequently searched job titles are:

What cities in Florida are hiring for Remote Metro Pcs jobs?

Cities in Florida with the most Remote Metro Pcs job openings:

Infographic showing various Remote Metro Pcs job openings in Florida as of August 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution.

Hospital Coding Liaison-Outpatient

Orlando Health

Orlando, FL • Remote

Full-time, Part-time

Medical, Retirement, PTO

Re-posted 29 days ago


Orlando Health rating

7.4

Company rating: 7.4 out of 10

Based on 617 frontline employees who took The Breakroom Quiz

270th of 887 rated healthcare providers


Job description


Position Summary

Fully Remote Opportunity! 

At Orlando Health, we are ordinary people with extraordinary individuality, working together to bring help, healing and hope to those we serve. By daily embodying our over 100-year legacy, we reinforce our reputation as a trusted and respected healthcare organization that delivers professional and compassionate care to our patients, families and communities. Through our award-winning hospitals and ERs, specialty institutes, urgent care centers, primary care practices and outpatient facilities, our 27,000+ team members serve communities that span Florida’s east to west coasts and beyond.

ORLANDO HEALTH - BENEFITS & PERKS:

All Inclusive Benefits (start day one)

  • Student loan repayment, tuition reimbursement, FREE college education programs, retirement savings, paid paternity leave, fertility benefits, back up elder and childcare, pet insurance, PTO/Holidays, and more for full time and part time employees.

Forbes Recognizes Orlando Health as a Best-In-State Employer

  • Forbes has named Orlando Health as one of America's Best-In-State Employers for 2024. Orlando Health is the top healthcare organization in the Metro Orlando area to make the prestigious list. "We are proud to be named once again as a best place to work," said Karen Frenier, VP (HR). "This achievement reflects our positive culture and efforts to ensure that all team members feel respected, supported and valued.

Employee-centric

  • Orlando Health has been selected as one of the “Best Places to Work in Healthcare” by Modern Healthcare

Position Overview 

Multifacility responsibility for ensuring all aspects of coding is carried out accurately and efficiently through chart reviews, problem account resolution, and coding education according to established rules and regulatory guidelines across Orlando Health System.


Responsibilities

Essential Functions
• Performs focused review for accuracy of principal and secondary diagnoses, co-morbid conditions and complications, procedure code assignments, and other required abstracted elements according to provider documentation in the medical record for to ensure billing compliance, quality reporting, and optimal reimbursement for all hospitals across Orlando Health System.
• Maintains and achieves the highest standards of coding quality by assigning accurate ICD-10-CM and ICD-10-PCS or CPT-4 codes utilizing an electronic encoder application in accordance with hospital policy and regulatory body guidelines.
• Subject matter experts on coding guidelines and responds promptly to internal and external requests to provide feedback on coding related issues
• Participates and provides expert feedback during coding section meetings and coding education in services as well as takes initiative to assist others and shares knowledge with the appropriate stakeholders.
• Develops and presents educational materials to key stake holders to support accurate and compliant coding.
• Interacts and communicates effectively with coders, physicians, physician extenders, physician offices and members of the coding and management team
• Collaborates with manager and other members of the Revenue Management Team to review all necessary patient records for accurate coding for best practice
• Identify trends from review findings and formulate recommendations for corrective action plans and submit to Leaders from for Key Performance Indicator (KPI) reporting, process improvement, and education.
• Submit trends to Leaders from internal and external reviews for Key Performance Indicator (KPI) reporting, process improvement, and education.
• Able to identify areas of focus for review through trend reporting analysis.
• Assists with Discharge Not Final Billed (DNFB) account reviews to ensure timely code completion and accurate billing for multi hospital accounts.
• Maintains and achieves department standards of abstracting quality by reviewing accurate discharge disposition, to achieve the highest quality of entered data.
• Acts as a team leader and support for regional manager.
• Assist with system testing, reporting, data trending, and troubleshooting coding applications.
• Serves as a preceptor to new coders
Responds promptly to internal and external requests to provide feedback on coding related issues.
• Complies with the Standards of Ethical Coding as set forth by the American Health Information Management Association (AHIMA), American Academy of Professional Coders (AAPC), and adheres to official guidelines.
• Attends departmental and interdepartmental meetings as required
• Utilizes resource material available in department to support coding practices
• Performs other duties as needed.
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal,
• state, and local standards
• Maintains compliance with all Orlando Health policies and procedure

Inpatient Liaison – Hospital inpatient
• Advanced level of knowledge of sequencing guidelines for the sequencing of diagnosis and procedure codes for
• appropriate classification systems with knowledge of ICD-10, ICD-10 PCS, MS-DRG and APR-DRG.
• Demonstrates strong understanding of mortality and other coding impacted quality initiatives, and key performance indicators.
• Collaborates with Clinical Document Excellence (CDE), Quality Management and other departments to determine appropriate DRG assignments for compliance and reimbursement purposes
• Assist in coding any Inpatient as needed

Outpatient Liaison – Hospital outpatient

• Advanced level of knowledge of experience with ICD-10 and CPT coding.
• Advanced level of knowledge of NCCI and external payer edit resolution.
• Assist in coding any outpatient cases as needed

Radiation Oncology Liaison – Hospital and Outpatient
• Advanced knowledge of experience with ICD-10 and CPT coding in the radiation oncology field is required.
• Advanced level knowledge of radiation oncology modalities and billing rules.
• Advanced skill level in radiation oncology modality procedure charge validation (CPT Code) based on actual chart documentation.
• Advanced skill level in reading treatment plans to identify the number of MUEs and devices.

Other Related Functions
• Develops and updates internal departmental processes
• Assumes the responsibility for professional growth and development through educational programs, research, etc.
• Maintains certification status
• Performs other related duties as assigned
• Maintains 95% or above accuracy rate
• Strong computer literacy including Microsoft Word and Excel experience


Qualifications

Education/Training
• Associate’s or bachelor’s degree in Health Information Management; OR
• Completion of coding certificate program
• Thorough knowledge of official coding guidelines as per AMA, AHA, and CMS.
• Computer literacy, knowledge of Anatomy, Physiology and Medical Terminology required
• Liaison coding skills test of 90% or better
• Advanced level knowledge of anatomy, physiology, pathophysiology, pharmacology, and medical terminology to accurately translate medical record documentation into the appropriate classification system for reporting Purposes

Licensure/Certification
One of the following national certifications:
• Certified Coding Specialist (CCS), Registered Health Information Administrator (RHIA), Registered Health Information
Technician (RHIT) through AHIMA
• Certified Professional Coder (CPC) through the American Academy of Professional Coders
• Certified Outpatient Coder (COC)

Experience
• Inpatient and Outpatient Liaisons:
o Seven (7) years of relevant hospital inpatient and/or outpatient coding experience required.
o One (1) year of teaching hospital coding experience preferred.
• Radiation Oncology Liaison Only:
o Three (3) years of Radiation Oncology coding experience in lieu of teaching hospital experience required (Radiation Liaison Only)

Qualifications:

Education/Training
• Associate’s or bachelor’s degree in Health Information Management; OR
• Completion of coding certificate program
• Thorough knowledge of official coding guidelines as per AMA, AHA, and CMS.
• Computer literacy, knowledge of Anatomy, Physiology and Medical Terminology required
• Liaison coding skills test of 90% or better
• Advanced level knowledge of anatomy, physiology, pathophysiology, pharmacology, and medical terminology to accurately translate medical record documentation into the appropriate classification system for reporting Purposes

Licensure/Certification
One of the following national certifications:
• Certified Coding Specialist (CCS), Registered Health Information Administrator (RHIA), Registered Health Information
Technician (RHIT) through AHIMA
• Certified Professional Coder (CPC) through the American Academy of Professional Coders
• Certified Outpatient Coder (COC)

Experience
• Inpatient and Outpatient Liaisons:
o Seven (7) years of relevant hospital inpatient and/or outpatient coding experience required.
o One (1) year of teaching hospital coding experience preferred.
• Radiation Oncology Liaison Only:
o Three (3) years of Radiation Oncology coding experience in lieu of teaching hospital experience required (Radiation Liaison Only)

Education:UNAVAILABLEEmployment Type: UNAVAILABLE

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About Orlando Health

Sourced by ZipRecruiter

Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women's health and trauma.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Orlando, FL, US

Year founded

1918