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Remote Merchant Service Jobs in Rhode Island (NOW HIRING)

Senior Software Engineer

Carolina, RI · Remote

$117K - $135K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Merchant Services. We have a highly engaged team of engineers and are driving a new custom ...

Senior Software Engineer

Carolina, RI · Remote

$117K - $135K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Merchant Services. We have a highly engaged team of engineers and are driving a new custom ...

Fresh buyers collaborate with Merchandisers, Sales, Vendors, and Operations to better service the customer. This is a remote position, and our day-to-day working environment is based on trust and ...

Remote Merchant Service information

What is a remote merchant service?

Remote merchant services refer to payment processing solutions and support provided to businesses remotely, without requiring in-person interactions. These services help merchants accept credit cards, debit cards, and other electronic payments through online platforms, virtual terminals, or mobile devices. Remote merchant service providers often offer features like secure payment gateways, fraud prevention tools, and customer support to help businesses manage transactions efficiently from any location.

How does a remote merchant service professional typically collaborate with clients and internal teams to resolve payment issues?

Remote Merchant Service professionals often serve as the main point of contact for merchants experiencing payment processing issues. They regularly communicate with clients via phone, email, or chat to gather information and troubleshoot problems. Internally, they work closely with technical support, risk management, and account management teams to escalate and resolve complex issues efficiently. This collaborative approach ensures that merchants receive timely solutions while maintaining strong relationships and upholding service standards.

What are the key skills and qualifications needed to thrive as a remote merchant service representative, and why are they important?

To thrive as a Remote Merchant Service Representative, you need a solid understanding of payment processing, account management, and customer service, often supported by experience in financial services or related fields. Familiarity with CRM software, payment gateways, and secure transaction systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for delivering solutions and building client trust remotely. These skills ensure efficient handling of merchant accounts, effective resolution of issues, and high customer satisfaction in a virtual work environment.

What is the difference between Remote Merchant Service vs Remote Sales Associate?

AspectRemote Merchant ServiceRemote Sales Associate
Required CredentialsBasic sales or merchant account certifications, industry knowledgeSales training, communication skills, sometimes certifications
Work EnvironmentRemote, client-facing, often in financial or payment processing sectorsRemote, client outreach, various industries
Employer & Industry UsagePayment processing companies, financial servicesRetail, wholesale, service industries
Comparison Search IntentUnderstanding roles in payment processingSales roles in various industries

Remote Merchant Service and Remote Sales Associate both involve remote sales activities, but the former focuses on payment processing solutions, while the latter covers broader sales roles across industries. Understanding these differences helps job seekers target the right positions based on their skills and industry interests.

What are popular job titles related to Remote Merchant Service jobs in Rhode Island?

For Remote Merchant Service jobs in Rhode Island, the most frequently searched job titles are:

What job categories do people searching Remote Merchant Service jobs in Rhode Island look for?

The top searched job categories for Remote Merchant Service jobs in Rhode Island are:

What cities in Rhode Island are hiring for Remote Merchant Service jobs?

Cities in Rhode Island with the most Remote Merchant Service job openings:

Lead Software Engineer - Java (Remote)

Carolina, RI • Remote

$145K - $175K/yr

Full-time

Posted 13 days ago


First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz


Job description

Overview

This is a remote role open for multiple markets across the United States.

We are looking for a hands-on Lead Software Engineer to join our growing Corporate Credit Card delivery team, which provides technology solutions and integration services in following areas: Corporate Credit Cards, Credit Card Risk Underwriting, Credit Card Portfolio Management, and Merchant Services.

We have a highly engaged team of engineers and are driving a new custom developed platform and implementing automated testing on all newly developed projects.  Come join us as part of this exciting space where you can dig in the details with other developers and the business, as well as have fun sharpening your technical skills and designing solutions for problems that don’t yet have answers. We are looking for people who have a passion for development and leading teams.

The ideal candidate is a seasoned software developer with a history of operating in large enterprise environment who has designed and led implementation of medium to large sized systems. Banking experience is preferred, but not necessary.  This individual would have tangible examples of how they have led development teams to successful deployments, coached and mentored senior developers, and have driven an enterprise level design of a system(s).  They will also be able to clearly communicate and express complex ideas not only with tech leads and team members, but also business product owners, as well as external teams, while establishing a working relationship built on trust through delivery.


Responsibilities & Qualifications

The Lead Software Engineer will be responsible for all software aspects within the domain including research, design, technology insertion, development, testing and support.

  • Partner with the business and architects to design and develop technical solutions that meet user needs with respect to functionality, performance, scalability, and reliability.
  • Lead multiple tech leads who oversee SCRUM teams within the domain providing coaching, and an escalation path for troubleshooting.
  • Drives domain wide change initiatives improving quality, speed, and throughput of the shop.
  • Oversee proactive maintenance on our existing Iaas/SaaS and on premise applications within the Digital, Cards, Risk, and Merchant Services to ensure our mission critical systems remain stable, are able to scale as our business grows, and remain fit-for-purpose.
  • Coordinate and assist with troubleshooting of code defects, data errors and configuration problems to determine the origin of application error.
  • Know how to support Business critical/ complex applications.
  • Exercises Judgement within defined procedures and practices to determine appropriate action.
  • Drive departmental best practices, guidelines implementation and adhere to standards.
  • Show expertise in designing and developing real-time integrations, file-based integrations and be able to optimize the use of database level processing. 
  • Demonstrate empathy with developer and poses an innate desire to create a superlative developer experience down to the last detail.
  • Have a deep love of building elegant, maintainable, well-documented, secure code.
  • Always work to improve oneself and constructively support the team around them.

Qualifications:

Bachelor's Degree and 6 years of experience in Software application development and maintenance OR High School Diploma or GED and 10 years of experience in Software application development and maintenance

Preferred Qualifications

  • Intermediate to Strong experience designing or modifying modern microservice based systems
  • Advanced interpersonal skills including communication and negotiation
  • Advanced knowledge and experience with Java 11+
  • Advanced knowledge and experience with Standard Design Patterns such as Factories, Command, Facade, Adapter, and more.
  • Advanced knowledge and experience with OOD/OOA
  • Advanced knowledge and experience with Spring and Spring Boot frameworks
  • Advanced knowledge and experience with REST and APIs
  • Advanced knowledge and experience with Unit Test and Mocking frameworks
  • Advanced knowledge and experience with git
  • Advanced knowledge and experience with Postman
  • Advanced knowledge and experience with Docker and Kubernetes
  • Advanced knowledge and experience with Scrum and Agile
  • Advanced knowledge and experience with wikis

Preferred Experience

  • Automation Testing Framework Development
  • React UI Development
  • Gitlab Pipeline Development

Additional Information

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $145,000 and $175,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.

The base pay for this position is generally between $145,000 and $175,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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