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Remote Merchant Service Jobs in Rhode Island (NOW HIRING)

Remote Merchant Service information

What is a remote merchant service?

Remote merchant services refer to payment processing solutions and support provided to businesses remotely, without requiring in-person interactions. These services help merchants accept credit cards, debit cards, and other electronic payments through online platforms, virtual terminals, or mobile devices. Remote merchant service providers often offer features like secure payment gateways, fraud prevention tools, and customer support to help businesses manage transactions efficiently from any location.

How does a remote merchant service professional typically collaborate with clients and internal teams to resolve payment issues?

Remote Merchant Service professionals often serve as the main point of contact for merchants experiencing payment processing issues. They regularly communicate with clients via phone, email, or chat to gather information and troubleshoot problems. Internally, they work closely with technical support, risk management, and account management teams to escalate and resolve complex issues efficiently. This collaborative approach ensures that merchants receive timely solutions while maintaining strong relationships and upholding service standards.

What are the key skills and qualifications needed to thrive as a remote merchant service representative, and why are they important?

To thrive as a Remote Merchant Service Representative, you need a solid understanding of payment processing, account management, and customer service, often supported by experience in financial services or related fields. Familiarity with CRM software, payment gateways, and secure transaction systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for delivering solutions and building client trust remotely. These skills ensure efficient handling of merchant accounts, effective resolution of issues, and high customer satisfaction in a virtual work environment.

What is the difference between Remote Merchant Service vs Remote Sales Associate?

AspectRemote Merchant ServiceRemote Sales Associate
Required CredentialsBasic sales or merchant account certifications, industry knowledgeSales training, communication skills, sometimes certifications
Work EnvironmentRemote, client-facing, often in financial or payment processing sectorsRemote, client outreach, various industries
Employer & Industry UsagePayment processing companies, financial servicesRetail, wholesale, service industries
Comparison Search IntentUnderstanding roles in payment processingSales roles in various industries

Remote Merchant Service and Remote Sales Associate both involve remote sales activities, but the former focuses on payment processing solutions, while the latter covers broader sales roles across industries. Understanding these differences helps job seekers target the right positions based on their skills and industry interests.

What are popular job titles related to Remote Merchant Service jobs in Rhode Island?

For Remote Merchant Service jobs in Rhode Island, the most frequently searched job titles are:

What cities in Rhode Island are hiring for Remote Merchant Service jobs?

Cities in Rhode Island with the most Remote Merchant Service job openings:

Supplier Program Manager, Natural - Remote

UNFI

Providence, RI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago


UNFI rating

7.3

Company rating: 7.3 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers


Job description

Job Overview:
Manages the success of supplier marketing programs for all stakeholders - UNFI, Suppliers and Customers through collaboration with the Supplier Experience and Category Management teams on long-term promotional planning - the right assortment, at the right time, while exceeding revenue goals. Researches and analyzes the competitive landscape and provides insights and solutions to facilitate cutting-edge effectiveness through marketing vehicles. Works in conjunction with Supplier Services team on the development of innovative marketing vehicles that drive company profitability and sales execution. Responsible for the evaluation and adherence of all long-term promotional planning based on Category Merchandising guidance, input, and expertise to ensure assortment and program goals are met and revenue expectation are achieved.
What does it mean to be part of the Category Merchandising team?
Whether it's overseeing produce, bakery/deli, meat, center store, general merchandise, health and beauty, this team manages and drives a category for the organization. A role in category merchandising involves business planning, financial analysis, pricing, participating in review of assortment, shelf management, advertising promotions, negotiations with suppliers and sourcing. A 100% unique approach, proven to increase sales and profitability. It's having the right assortment of products, based on your customers' demographics and lifestyle. Solid category strategies. Better customer satisfaction. More efficiency.
Job Responsibilities:
Core Responsibilities
  • Development, management, and execution of all long-term program promotional planning through UNFI's key marketing programs.
  • Manages program performance and deliverables through real-time evaluation of analytics on supplier revenue, supplier performance, and retailer participation.
  • Responsible for the development, implementation, and execution of new and innovative marketing vehicles that drive profitability for all stakeholders. Program development is done via gathering competitive and market research.
  • Responsible for the development of key marketing materials for all key stakeholders.
  • Responsible for the training, education, and communication of all marketing programs and deliverables to both internal and external stakeholders.

Additional Responsibilities
  • Manages, tracks, and reports program performance.
  • Develops category targets for marketing programs to ensure proper criteria and assortment parameters are met. Manages and monitors performance against those set parameters.
  • Manages marketing billings, as needed, to ensure revenue collection from our suppliers is complete and timely.
  • Attends UNFI showcases, as needed, to support suppliers onsite with issues/concerns at the supplier support services counter.
  • Maintains professional relations with suppliers, trade professionals, and external contacts to promote a positive image of the Company. Ensures delivery of products and services exceed client expectations.
  • Responsible for establishing and maintaining effective communication and coordination with internal and external stakeholders.
  • Ensures that plans, goals, and policies are consistent with established Company-wide goals and development activities are cost-effective, efficient and within established budget constraints.
  • Develop reporting as needed/requested.
  • Performs other duties as assigned.

Job Requirements:
Education/ Certifications:
  • Bachelor's degree in business or related field

Experience:
  • Five or more years or related business management or marketing.

Knowledge/Skills/ Abilities:
  • Thorough knowledge of industry trends, opportunities, products and competitors.
  • Excellent understanding of business and marketing strategies.
  • Excellent understanding of promotional techniques, protocols, and pricing strategies, distribution channels, and competitive set.
  • Ability to work well independently, prioritize and complete tasks in a fast-paced environment
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Solid analytical, creative and problem-solving abilities
  • Ability to organize, coordinate and execute projects
  • Solid accounting and budget development skills
  • Proficient in Microsoft Office applications

Work Environment:
Remote Role:
  • This position is classified as remote where the associate will perform remote work from their primary residence. Remote associates are welcome to work from the office but are not required to do so. While remote associates are not required to work from an office on a regular basis, they may be required to come to the office or other UNFI locations for necessary business reasons or if directed to do so by their manager.

Travel (minor):
  • This position may require the associate to travel to company offices, distribution centers, or other locations for specific meetings or other business reasons.

Physical Environment/Demands: (Select Appropriate option for role)
Office Roles:
  • Most work is performed in a temperature-controlled office environment.
  • Incumbent may sit for long periods of time at a desk or computer terminal.
  • While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • Incumbent may use calculators, keyboards, telephones, and other office equipment in the course of a normal workday.
  • Stooping, bending, twisting, and reaching may be required in the completion of job duties.

About UNFI: We are North America's premier grocery wholesaler, delivering the widest variety of fresh, branded, and owned brand products to community grocers and retail chains alike. A pioneer in natural and organic foods, we are growing and transforming to meet the needs of an evolving workplace. Our 29,000+ employees work across America in our 50 Distribution Centers and corporate offices. Learn more: Organic, Natural and Conventional Food | Wholesale Food Distributors | UNFI
Benefits: Competitive 401k, Flexible PTO plan, Remote, Health benefits - first of the month following 30 days of employment, mentorship program/developmental opportunities.
UNFI is an Equal Opportunity employer committed to creating an inclusive and respectful environment for all. All qualified applicants will receive equal consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, or other protected ground. Accommodation is available upon request for candidates taking part in all aspects of the job selection process. - M/F/Veteran/Disability. VEVRAA Federal Contractor.
Compensation:
UNFI anticipates paying the above-referenced pay rate (or within the above-referenced pay range) for this position. Actual Pay, where applicable, will depend on a number of factors, including, but not limited to, education, experience, training, and any requirements under applicable collective bargaining agreements. UNFI is committed to transparency in pay in compliance with applicable state and local laws.
Benefits:
For Washington positions (or positions that may be performed remotely from Washington), https://www.unfi.com/jobs-more-info-wa.html for Washington-specific paid time off details.
Candidates hired into this position will also be eligible to participate in the following benefits programs: Paid Time Off; Sick Time; paid holidays and parental leave; 401K Program; medical, dental, vision, life, and accidental death/dismemberment insurance; short-term and long-term disability insurance program, Flexible Spending Account and/or Health Savings Account, subject to meeting the eligibility requirements and the terms and conditions of these programs, and subject to any requirements under applicable collective bargaining agreements.
UNFI's compensation, benefits, and paid time off policies are subject to change in the Company's sole discretion, consistent with applicable law. This job posting should not be construed as an offer of employment with certain terms, nor should it be construed as a guaranteed minimum.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act .

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