Remote Merchant Service Jobs in Providence, RI (NOW HIRING)

Ideal candidate will reside in Rhode Island in the Providence Area. 

Mission:

To drive strong execution across District and lead team with a focus on delivering profitable sales.  This will be achieved by holding District accountable to high-quality service, securing optimal placement of our displays with retail partners, building strong relationships with partner store staff and maintaining appropriate stock levels across the district.

Scope:

The District Manager will report directly to a Regional Manager and is accountable for execution across roughly 1-4 U.S. states, supervising a team of 20-30 Mobile Merchandisers and 1-2 District Mobile Merchandisers. The District Manager is responsible for all operational processes, visual merchandising standards and the overall service experience across multiple points of sale within their District.

Role Expectations:

Performance & Profit

• Achieve consistent positive results against sales, cost, operational and talent objectives
• Identify challenges and develop action plans to reach District sales goals according to targets
• Analyze controllable costs as well as financial and operational district KPIs, adjust actions based on conclusions.
• Ensure the right level of stock per site through beeline established processes, systems and tools

Resource Planning & Business Insights

• Plan services in a cost-efficient way to drive sales and optimize resources.
• Analyze weekly sales data to support accurate planning of schedules both district and operational to achieve all KPIs
• Plan, monitor and adjust team members' weekly schedules according to business needs
• Maintain and adjust optimal District staffing requirements

Business Partner Relationships

• Build and maintain strong relationships with internal and external partners, including customers and key leadership at store level
• Provide market intelligence, ensuring beeline is aware of market trends, issues, concerns that may impact the district, region or company
• Proactively negotiate and secure optimal beeline locations at each POS

Team Management

• Leads team through clear communication, delivers consistent feedback and manages appropriate consequences (+/-) based on performance, always ensuring compliance to company procedures and SOPs.
• Recruit, onboard, and train new team members.
• Conduct performance evaluations.
• Effectively manage remote teams with consistency by leveraging consistent communication and reference tools

Immediate Outcomes:

• First 30 days- Develop rapid cultural understanding and assessment through individual interactions with staff and partners.
• 30-60 days- Assessment of their people, their market and development of a roadmap to successfully close any gaps related to business execution.
• 60-90 days Execute a workforce recruitment/succession plan ensuring a fully trained and efficient direct report team.

Critical Experiences:

• Experience managing a remote team that utilizes technology to execute primary job duties
• Experience managing and developing all district support roles/teams
• Experience working in an environment with moderate to heavy travel requirements
• Demonstrated proficiency using a process-driven and regimented approach to deliver operational, administrative and talent objectives
• Demonstrated experience working in client-facing environment(s) with multiple and simultaneous customer/partners
• Moderate proficiency of Company provided device
• Moderate proficiency with Microsoft Office

Beeline Guiding Principles and Competency Behavior Expectations

Focus & Impact

• Entrepreneurial Thinking: Initiates innovation through out-of-the-box thinking
• Drive for Results: Inspires ambitious performance to achieve goals
• Accountability: Holds self and others accountable, "says what needs to be said"

Teamwork & Collaboration

• Collaborative Teamwork: Ensures self/team/function contribute to achievement of shared objectives

• Effective Communication: Shares initiatives in a manner that facilitates buy-in and empowers team
• Cross-Cultural Sensitivity: Solicits inclusion of others, making sure others points of view are included

Growth & Improvement

• Managing Change: Leads self and coaches team and/or function towards future state
• Willingness to Develop: Challenges self, team and/or function to seek opportunities for improvement

• Self-Reflection: Demonstrates awareness of strengths and opportunities; understands impact to team

Responsibility & Sustainability

• Integrity: Actively contributes to organizational governance and compliance standards
• Resilience: Reacts to adversity without emotion and demonstrates emotional intelligence
• Managing Resources: Ensures self, team and/or function meet all cost and productivity targets

In addition, we offer a comprehensive benefits package including health, dental, vision, retirement savings plan with company match, paid time off and other employee perks.