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Remote Merchant Service Jobs in Illinois (NOW HIRING)

Core RM

Decatur, IL · On-site +1

$40K/mo

... merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial ... Remote Compensation Ready to grow your career and your paycheck? Here's the breakdown • Base ...

Does showing a food service provider how they could save 250 thousand metric tonnes of carbon (just ... HowGood data powers strategic decision-making for the sourcing, manufacturing, merchandising, and ...

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Remote Merchant Service information

What are the key skills and qualifications needed to thrive as a remote merchant service representative, and why are they important?

To thrive as a Remote Merchant Service Representative, you need a solid understanding of payment processing, account management, and customer service, often supported by experience in financial services or related fields. Familiarity with CRM software, payment gateways, and secure transaction systems is typically required. Excellent communication, problem-solving abilities, and self-motivation are crucial soft skills for delivering solutions and building client trust remotely. These skills ensure efficient handling of merchant accounts, effective resolution of issues, and high customer satisfaction in a virtual work environment.

How does a remote merchant service professional typically collaborate with clients and internal teams to resolve payment issues?

Remote Merchant Service professionals often serve as the main point of contact for merchants experiencing payment processing issues. They regularly communicate with clients via phone, email, or chat to gather information and troubleshoot problems. Internally, they work closely with technical support, risk management, and account management teams to escalate and resolve complex issues efficiently. This collaborative approach ensures that merchants receive timely solutions while maintaining strong relationships and upholding service standards.

What is the difference between Remote Merchant Service vs Remote Sales Associate?

AspectRemote Merchant ServiceRemote Sales Associate
Required CredentialsBasic sales or merchant account certifications, industry knowledgeSales training, communication skills, sometimes certifications
Work EnvironmentRemote, client-facing, often in financial or payment processing sectorsRemote, client outreach, various industries
Employer & Industry UsagePayment processing companies, financial servicesRetail, wholesale, service industries
Comparison Search IntentUnderstanding roles in payment processingSales roles in various industries

Remote Merchant Service and Remote Sales Associate both involve remote sales activities, but the former focuses on payment processing solutions, while the latter covers broader sales roles across industries. Understanding these differences helps job seekers target the right positions based on their skills and industry interests.

What is a remote merchant service?

Remote merchant services refer to payment processing solutions and support provided to businesses remotely, without requiring in-person interactions. These services help merchants accept credit cards, debit cards, and other electronic payments through online platforms, virtual terminals, or mobile devices. Remote merchant service providers often offer features like secure payment gateways, fraud prevention tools, and customer support to help businesses manage transactions efficiently from any location.
What are the most commonly searched types of Merchant Service jobs in Illinois? The most popular types of Merchant Service jobs in Illinois are:
What job categories do people searching Remote Merchant Service jobs in Illinois look for? The top searched job categories for Remote Merchant Service jobs in Illinois are:
What cities in Illinois are hiring for Remote Merchant Service jobs? Cities in Illinois with the most Remote Merchant Service job openings:

Sr. Client Success Manager - Payments

Huntington

Chicago, IL • On-site, Remote

Full-time

Medical, Life, Retirement, PTO

Posted yesterday

New


Job description

Description

Summary:

Responsible for growing and maintaining client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met. Will work with commercial customers.

Duties and Responsibilities:

  • Grow and maintain client relationships, in an existing portfolio of enterprise level customers. through a consultative selling approach to cross-selling value-added services, including card processing, ACH, fraud mitigation, POS (point of service) systems, etc. ensuring all risk, regulatory and profitability goals are met.  Will work with commercial customers.
  • Serve as a trusted advisor to commercial and large account clients, building long-term relationships and delivering strategic payment solutions.  Present strategic recommendations and performance reviews to C-level stakeholders, demonstrating clear business value and ROI.
  • Lead complex sales engagements with a consultative approach. Negotiate pricing, terms, and contracts with precision and professionalism.
  • Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
  • Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.
  • Perform other duties and projects as assigned.

Basic Qualifications:

  • Bachelor's degree in accounting, finance, accounting, or economics
  • 10+ years successful merchant services, payments for financial technology relationship or sales experience.
  • 3+ years management experience

Preferred Qualifications:

  • Proven success managing large or complex accounts.
  • Demonstrated ability to sell the spectrum of payments products (card processing, ACH, fraud mitigation, point of sales system, etc.), create brand awareness and successfully generate meaningful new client relationships in specified commercial space.
  • Deep knowledge of payment products and industry applications 
  • Strong executive presence and ability to communicate effectively with senior stakeholders.
  • Excellent interpersonal, verbal and written communication skills, as well as negotiation and presentation skills
  • Consultative mindset with a passion for solving client challenges.
  • Strong analytical and strategic planning abilities
  • Proficient using O365, MS Word, MS Excel, and PowerPoint, as well as treasury technology and systems
  • Master’s degree (MBA or similar) in a relevant field
  • Established network of industry contacts and involvement in industry associations


Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds:  in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Compensation Range:

The compensation range represents the anticipated low and high end of the base compensation range for this position. Actual compensation will vary based on various factors including but not limited to location, experience, and education.  Colleagues in this position are also eligible to participate in an applicable incentive compensation plan.  In addition, Huntington provides a variety of benefits to colleagues, including health insurance coverage, wellness program, life and disability insurance, retirement savings plan, paid leave programs, paid holidays and paid time off (PTO). 

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters:  Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume.  All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.