Remote Merchant Risk Analyst Jobs in Marrero, LA

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At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This can be a REMOTE position.
The Data Analytics Portfolio and Intake Manager is a key role responsible for helping the organization make smart, strategic decisions about analytics demand. This role blends project management, analytics product management, and program management to create structure around how analytics work is requested, evaluated, prioritized, tracked, and communicated.
Key areas of responsibility include designing and managing the analytics intake process, performing light upfront scoping of incoming requests, partnering with stakeholders to clarify needs and expected value, maintaining visibility to demand and delivery status, and facilitating weekly intake and prioritization forums. This person will help ensure that analytics capacity is aligned to the highest-value work and that stakeholders understand what is in queue, what is in progress, and what comes next.
This role serves as the connective tissue between business stakeholders and analytics delivery teams. The ideal candidate brings the discipline of a strong project manager, the prioritization mindset of a product manager, and the cross-functional coordination skills of a program manager. They will manage work and communication across tools such as OpenText and ClickUp, drive process consistency, surface risks and dependencies early, and continuously improve the way analytics demand is governed and delivered.
This is a full-time individual contributor role that may be remote, with occasional travel to New Orleans for team and stakeholder activities.
Main Responsibilities
Own and evolve the analytics intake process:

• Design, implement, and continuously improve a clear, scalable process for submitting, reviewing, and routing analytics requests.

• Establish intake standards, required fields, and decision criteria that improve request quality and speed time to triage.

• Create transparency into request status, pipeline health, and next steps for stakeholders and analytics teams.

Perform light scoping and demand assessment:

• Partner with requestors and analytics leaders to clarify business objectives, desired outcomes, urgency, dependencies, and high-level level-of-effort.

• Translate ambiguous requests into well-defined problem statements, preliminary requirements, and actionable intake packages.

• Identify opportunities to consolidate, sequence, defer, or redirect requests based on value, readiness, and strategic fit.

Facilitate prioritization and portfolio governance:

• Run weekly intake and prioritization meetings with strong preparation, clear recommendations, and documented decisions.

• Support prioritization using agreed-upon criteria such as business impact, strategic alignment, effort, risk, timing, and dependencies.

• Maintain a current view of analytics demand, in-flight work, backlog, and key trade-offs to support leadership decision-making.

Drive stakeholder communication and alignment:

• Serve as a primary point of contact for intake-related communication, ensuring stakeholders understand process, timing, status, and decisions.

• Build strong relationships across business, operational, and analytics teams to improve intake quality and partnership.

• Communicate clearly and diplomatically in situations involving competing priorities, constrained capacity, or changing requirements.

Manage workflow and delivery coordination tools:

• Manage tasks, updates, and workflow coordination in tools such as OpenText and ClickUp.

• Ensure requests, decisions, action items, and status updates are accurately documented and easy to follow.

• Partner with teams to improve workflow hygiene, reporting, and operational consistency across the intake-to-delivery lifecycle.

Support portfolio visibility and operational excellence:

• Develop and maintain reporting, dashboards, or summaries that provide visibility into demand trends, throughput, bottlenecks, and priorities.

• Track risks, blockers, and dependencies and escalate issues when timely decisions are needed.

• Recommend process improvements that increase transparency, responsiveness, and alignment across the analytics portfolio.

Contribute to broader analytics strategy and operations efforts:

• Partner with analytics leadership on planning, capacity discussions, prioritization frameworks, and operating rhythms.

• Help strengthen the team's overall ways of working by bringing a product and program mindset to analytics demand management.

• Assist with other Data Governance, Data Literacy, enablement, or analytics operations duties as needed.

Skills and Competencies

• Strong project, program, or portfolio management capabilities with the ability to organize complex work across multiple stakeholders and priorities.

• Excellent stakeholder management, facilitation, and communication skills, with the ability to influence without direct authority.

• Ability to bring structure to ambiguous requests and translate business needs into clear, actionable work items.

• Strong prioritization and decision-support skills, with sound judgment in balancing strategic value, urgency, effort, and dependencies.

• Experience managing intake, backlog, workflow, or portfolio processes in fast-paced, cross-functional environments.

• Operational discipline and attention to detail, with a bias toward follow-through, documentation quality, and process improvement.

• Comfort working at both strategic and tactical levels, from facilitating leadership discussions to managing detailed action tracking.

• Strong analytical thinking and business acumen, with the ability to understand the value and implications of analytics work.

Technical Experience and Proficiencies

• Education: Bachelor's degree in Business, Analytics, Information Systems, Project Management, Healthcare Administration, or a related field required

Experience:

• 4+ years of experience in project management, program management, product management, portfolio management, PMO, or a similar role in analytics, data, technology, or operational environments.

• Healthcare experience required.

• Demonstrated experience managing demand intake, prioritization, backlog governance, or cross-functional work planning.

• Experience partnering with business stakeholders and technical teams to shape requests, define scope, and coordinate delivery.

• Experience running recurring governance, intake, or prioritization forums and driving clear follow-through on decisions and actions.

• Experience with workflow and collaboration tools such as ClickUp, OpenText, Jira, Azure DevOps, Smartsheet, ServiceNow, or similar platforms strongly preferred.

• Familiarity with analytics, reporting, dashboarding, or data delivery environments preferred.

• 3-5 years of experience in program or project management, ideally within data, analytics, or technology functions.

• Familiarity with data analytics tools and concepts (e.g., dashboards, reporting, data platforms) preferred.

• Ability to use relevant AI tools to develop innovative communications and engagement
• Preferred - Background in software development or program management.

Knowledge Skills and Abilities (KSAs)

• Proficiency in using computers, software, and web-based applications and ability to interpret, analyze, and understand complex data sets.
• Effective verbal and written communication skills and ability to present information clearly and professionally.
• Organizational skills and ability to pay attention to detail and transform vision into reality.
• Interpersonal skills and ability to influence stakeholders across multiple organizations without direct reporting lines.
• Strong problem-solving skills and ability to use a creative approach.
• Time management skills and ability to work under tight deadlines.
• Leadership skills and ability to lead change across all levels of the organization.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.
The incumbent has no occupational risk for exposure to communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
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Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.