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Remote Merchant Risk Analyst Jobs in Alabama (NOW HIRING)

Arcoro

Customer Success Manager - Remote

Birmingham, AL · On-site +1

$70K - $90K/yr

... analysis of engagement and opportunities with Arcoro products and services * Identify organic ... Ability to identify and mitigate indicators of churn risk * Ability to foster collaborative ...

Bcbsa

$150K - $200K/yr

Risk Management and Compliance. 35% * Collaborate with Finance, Legal, and IT to strengthen ... Strong data management and analytics skills with the ability to manage large data effectively.

micro1 AI

Accounts Receivable Manager - Remote

Mobile, AL · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... Develop, document, and enforce internal controls and A/R policies to mitigate risk and ensure ...

micro1 AI

Revenue Operations Manager - Remote

Mobile, AL · Remote

$130K - $180K/yr

We value team members who bring sharp analytical instincts, a bias toward action, and a commitment ... Develop, document, and enforce internal controls and A/R policies to mitigate risk and ensure ...

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Remote Merchant Risk Analyst information

What is a merchant risk analyst?

A merchant risk analyst is a professional who assesses the financial and operational risks associated with merchants or vendors, often working for financial institutions or payment processors. They analyze transaction data, identify potential fraud or compliance issues, and use tools like risk management software to prevent losses and ensure secure transactions.

Can a risk analyst work remotely?

A remote merchant risk analyst can perform their duties from a location outside of a traditional office setting, often using online tools and secure systems to monitor transactions and assess fraud risks. Many companies in this field offer remote positions, especially for roles involving data analysis, risk assessment, and communication skills. However, specific remote work policies depend on the employer and the nature of the company's operations.

How much do risk analysts get paid?

Risk analysts typically earn a median annual salary ranging from $60,000 to $80,000, depending on experience, location, and industry. In roles such as a remote merchant risk analyst, salaries can vary but generally align with industry standards for financial and risk management professionals, often supplemented by certifications like CRC or FRM.

What is the difference between Remote Merchant Risk Analyst vs Remote Fraud Analyst?

AspectRemote Merchant Risk AnalystRemote Fraud Analyst
CredentialsExperience in risk management, certifications like CFE or CRCM often preferredSimilar certifications, focus on fraud detection and prevention
Work EnvironmentTypically in e-commerce, payment processing, or financial services companiesOften in banking, credit card companies, or online payment platforms
Industry UsageUsed in retail, e-commerce, and financial sectors to assess merchant risksCommon in banking and credit card industries to identify fraudulent activities

Both roles focus on risk assessment but differ in their primary focus: Merchant Risk Analysts evaluate merchant stability and compliance, while Fraud Analysts detect and prevent fraudulent transactions. Understanding these distinctions helps job seekers target the right roles in the industry.

Is risk analyst an entry level job?

A risk analyst role can be entry level or require experience depending on the company and industry. For a Remote Merchant Risk Analyst, some positions may accept candidates with relevant skills and a bachelor's degree, but others may prefer prior experience or certifications in risk management or data analysis.
What are the most commonly searched types of Merchant Risk Analyst jobs in Alabama? The most popular types of Merchant Risk Analyst jobs in Alabama are:
What are popular job titles related to Remote Merchant Risk Analyst jobs in Alabama? For Remote Merchant Risk Analyst jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote Merchant Risk Analyst jobs in Alabama look for? The top searched job categories for Remote Merchant Risk Analyst jobs in Alabama are:
What cities in Alabama are hiring for Remote Merchant Risk Analyst jobs? Cities in Alabama with the most Remote Merchant Risk Analyst job openings:
Remote Merchant Risk Analyst jobs near you
Customer Success Manager - Remote

Customer Success Manager - Remote

Arcoro

Birmingham, AL • On-site, Remote

$70K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Why Arcoro?
Want to work with a solid company that's transforming HR for the construction industry? Our team of dedicated professionals helps construction, contracting and field services companies hire, manage and grow their workforce with a market-leading SaaS solution. As a member of the A-Team, you'll enjoy a top-notch employee experience where you can embrace your problem-solving skills and innovation, work with a team of great colleagues and see the impact of your contribution each day Our culture is collaborative, and we believe strongly in training, growth and internal advancement. We offer competitive compensation including comprehensive benefits and a generous time-off policy. We offer both on-site and remote opportunities.
At Arcoro, you will help create software products that are cutting edge, easy to use, and that make an appreciated and notable difference in our customer's daily lives.
About the Job:
The Customer Success Manager serves to develop strong customer relationships, build trust, ensure overall account health, and ultimately promote retention and loyalty. The CSM also partners closely with Account Management by identifying organic opportunities for further expansion and adoption of Arcoro products and services.
In addition, the Customer Success Manager owns the full renewal process and motion-including renewal conversations, pricing alignment, and booking-ensuring a seamless and value-driven experience for the customer.
Finally, the Customer Success Manager serves as the Customer's advocate within Arcoro, driving timely resolutions and holding internal teams accountable to deliver an exceptional overall experience. This position will be fully remote.
What you will be doing:
  • Proactively maintain high levels of customer engagement and satisfaction, with a focus on increasing adoption, ensuring retention, and minimizing churn risk
  • Own and execute the end-to-end renewal process, including leading renewal conversations, aligning on pricing, and successfully booking renewals
  • Use a customer-centric approach to identify indicators of churn before they occur
  • Conduct regular check-in calls with value-based messaging, along with Quarterly Business Reviews to provide in-depth analysis of engagement and opportunities with Arcoro products and services
  • Identify organic opportunities for adoption and expansion, and conduct warm lead passes to the Account Management team to close additional revenue opportunities
  • Serve as the Customer's advocate within Arcoro by ensuring timely resolution of issues or escalations; leverage leadership when appropriate and quarterback issues across the organization as needed
  • Maintain a deep understanding of customer needs, their business, our product fit, and industry-specific knowledge related to HR, benefits, compliance, etc.
  • Maintain a deep understanding of the Arcoro suite of products and services, including strengths, weaknesses, opportunities, and workarounds to ensure an optimal experience
  • Understand organizational structures within the assigned book of business, including Decision Makers, Influencers, Champions, and Detractors who may impact adoption, expansion, or retention
  • Meet goals for logo and revenue retention metrics, renewal performance, qualified or closed lead passes, and other KPIs

Must Haves:
  • Minimum 2 years in a customer-facing role within a SaaS or HCM software company required
  • Bachelor's degree or equivalent relevant work experience required
  • Strong verbal and written communication skills
  • Ability to take initiative, multitask, and manage time effectively
  • Ability to leverage internal partners to drive favorable customer outcomes
  • Ability to identify opportunities for growth and adoption
  • Ability to identify and mitigate indicators of churn risk
  • Ability to foster collaborative partnerships across the organization

Perks and Benefits:
  • Competitive salary
  • 401(k) with Company match
  • Medical/Dental/ Vision, STD/LTD, Life Insurance
  • Flexible PTO and Company-paid holidays
  • Remote/Hybrid Work

Salary Range:
$70,000-$90,000 DOE
About the Company
A rapidly growing SaaS company, Arcoro offers proven modular HR solutions for the construction and contracting industries. Our product suite and software platform provides end-to-end HR functionality to help drive business outcomes, enabling companies to better manage the entire employee lifecycle through improved candidate quality and flow, shortened time to hire, centralized learning and improved employee productivity. Our HR solutions integrate with top construction ERP systems further positioning Arcoro as a leader in proven modular HR solutions. With Arcoro's flexible solutions, customers select the modules that meet their needs for talent acquisition, talent management, core HR, benefits administration, time and attendance tracking and more. Arcoro has over 7000 customers across North America.
Arcoro is a Fair and Equal Opportunity Employer
Arcoro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Arcoro is proud to be an Equal Opportunity Employer.

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