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Remote Medtronic Customer Service Jobs in Decatur, GA

Liveops

Remote Customer Service Representative

Smyrna, GA · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Compunnel, Inc.

Customer Service Trainee

Atlanta, GA · Remote

$14/hr

... Customer Service Trainees. In this role, you will serve as the primary point of contact for ... This is a fully remote position within a structured call center environment, supporting Medicare ...

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Remote Medtronic Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do remote medtronic customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for remote medtronic customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is a Remote Medtronic Customer Service representative?

A Remote Medtronic Customer Service representative is a professional who provides support to Medtronic customers, such as patients, healthcare providers, or distributors, while working from a remote location, often from home. Their responsibilities include answering questions about Medtronic products, troubleshooting issues, handling orders or returns, and providing technical assistance. They use phone, email, or chat to communicate and are trained to deliver accurate information following Medtronic's protocols and regulatory standards. This role requires strong communication skills, empathy, and problem-solving abilities to ensure a positive customer experience.

What are the key skills and qualifications needed to thrive as a Remote Medtronic Customer Service representative?

To thrive as a Remote Medtronic Customer Service representative, you need strong communication skills, problem-solving abilities, and familiarity with healthcare products, often supported by a high school diploma or higher. Proficiency with customer relationship management (CRM) software, call center systems, and Medtronic’s specific product platforms is typically required. Outstanding empathy, patience, and active listening skills help build trust and effectively resolve customer concerns. These skills are essential to ensure customer satisfaction, support patient safety, and uphold Medtronic’s reputation for quality service.

What are the common challenges faced by Remote Medtronic Customer Service representatives and how can they be addressed?

Remote Medtronic Customer Service representatives often encounter challenges such as staying updated with rapidly changing product information, managing time effectively without in-person supervision, and maintaining clear communication with both customers and internal teams. To address these, Medtronic provides comprehensive digital training resources, regular virtual team meetings, and access to updated knowledge bases. Building strong self-management habits and proactively reaching out to team leads or mentors can also help overcome the isolation and ensure high-quality customer support.

What is the difference between Remote Medtronic Customer Service vs Remote Medtronic Technical Support?

AspectRemote Medtronic Customer ServiceRemote Medtronic Technical Support
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or experience in medical devices or technology
Work EnvironmentCall centers, remote customer interactionRemote troubleshooting, technical issue resolution
Employer & Industry UsageMedtronic customer support teamsMedtronic technical support teams for medical devices

Remote Medtronic Customer Service focuses on assisting patients and clients with product inquiries and order issues, while Remote Medtronic Technical Support handles technical troubleshooting and device problems. Both roles require communication skills, but technical support demands more specialized technical knowledge. Understanding these differences helps job seekers identify the right role based on their skills and interests.

What are popular job titles related to Remote Medtronic Customer Service jobs in Decatur, GA?

For Remote Medtronic Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Medtronic Customer Service jobs in Decatur, GA look for?

The top searched job categories for Remote Medtronic Customer Service jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Medtronic Customer Service jobs?

Cities near Decatur, GA with the most Remote Medtronic Customer Service job openings:

Remote Medtronic Customer Service jobs near you
Infographic showing various Remote Medtronic Customer Service job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,172 per year, or $18.4 per hour.

Remote Customer Service Representative

Liveops

Smyrna, GA • Remote

$20/hr

Contractor

Re-posted 6 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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