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Remote Medicare Customer Service Jobs in Decatur, IN

Remote Customer Service Specialist

Fort Wayne, IN ยท On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Agent

Fort Wayne, IN ยท Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Remote Medicare Customer Service information

See Decatur, IN salary details

$9

$18

$25

How much do remote medicare customer service jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote medicare customer service in Decatur, IN is $18.14, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $20.19 per hour, depending on experience, location, and employer.

What is the difference between Remote Medicare Customer Service vs Remote Health Insurance Customer Service?

AspectRemote Medicare Customer ServiceRemote Health Insurance Customer Service
Required CertificationsMedicare-specific knowledge, possibly certificationGeneral health insurance knowledge, possibly certification
Work EnvironmentRemote, call center or home officeRemote, call center or home office
Employer & Industry UsageMedicare providers, insurance companiesHealth insurance companies, brokers
Common Search & ComparisonYesYes

Remote Medicare Customer Service and Remote Health Insurance Customer Service roles share similar work environments and often require related certifications. The key difference lies in the specific knowledge area: Medicare roles focus on Medicare plans and regulations, while health insurance roles cover a broader range of insurance products. Both positions serve as vital customer support roles within the health insurance industry, often overlapping in skills and employer types.

What are popular job titles related to Remote Medicare Customer Service jobs in Decatur, IN? For Remote Medicare Customer Service jobs in Decatur, IN, the most frequently searched job titles are:
What job categories do people searching Remote Medicare Customer Service jobs in Decatur, IN look for? The top searched job categories for Remote Medicare Customer Service jobs in Decatur, IN are:
What cities near Decatur, IN are hiring for Remote Medicare Customer Service jobs? Cities near Decatur, IN with the most Remote Medicare Customer Service job openings:
Infographic showing various Remote Medicare Customer Service job openings in Decatur, IN as of June 2026, with employment types broken down into 78% Full Time, 12% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $37,723 per year, or $18.1 per hour.

Remote Customer Service Specialist

ForgeFit

Fort Wayne, IN โ€ข On-site, Remote

$16.75 - $22.25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Job description

Job Title: Remote Customer Service Specialist
Company: ForgeFit
Location: Remote (U.S. Based)
Employment Type: Full-Time
About ForgeFit
At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.
About the Role
As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.
What You'll Do
  • Respond to customer inquiries via phone, email, and chat with professionalism and care
  • Help customers with orders, shipping questions, product details, and troubleshooting
  • Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams
  • Keep accurate records of customer interactions using CRM
  • Proactively follow up on customer needs and ensure satisfaction
  • Maintain up-to-date knowledge of ForgeFit's product lines and service policies

What We're Looking For
  • 1+ years of experience in a customer service, support, or client-facing role
  • Strong communication and problem-solving skills
  • Ability to stay organized and manage multiple priorities
  • Comfortable using CRM or support tools
  • A positive attitude and genuine desire to help others
  • Interest in fitness or familiarity with gym equipment is a plus

What We Offer
  • Competitive hourly pay based on experience
  • Comprehensive benefits including health, dental, vision, 401k, and paid time off
  • 100% remote work with a collaborative and supportive team
  • Ongoing training and opportunities for career growth
  • The chance to support a brand that makes a real impact in the fitness world

Ready to help gyms get stronger with ForgeFit? Apply now and let's build something powerful together.