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Remote Medical Customer Service Jobs in Appleton, WI

Lone Star Careers

Sales Executive - Remote

Green Bay, WI · Remote

$69K - $150K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Green Bay, WI · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Rep

Green Bay, WI · Remote

$69K - $150K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

De Pere, WI · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Account Executive

Green Bay, WI · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Insurance Agent

Green Bay, WI · Remote

$69K - $150K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Executive - Remote

Green Bay, WI · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Lone Star Careers

Remote Sales Specialist

Green Bay, WI · Remote

$69K - $150K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Specialist

De Pere, WI · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsMedical Customer Service JobsRemote Medical Customer Service JobsRemote Medical Customer Service Jobs in Appleton, WI

Remote Medical Customer Service information

See Appleton, WI salary details

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How much do remote medical customer service jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for remote medical customer service in Appleton, WI is $17.87, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.71 per hour, depending on experience, location, and employer.

What is a Remote Medical Customer Service job?

A Remote Medical Customer Service job involves assisting patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, appointments, and insurance claims. You communicate with customers via phone, email, or chat while working from home. Strong customer service skills, medical knowledge, and familiarity with healthcare systems are often required. This role ensures patients receive accurate information and a positive experience when interacting with medical services.

What are the key skills and qualifications needed to thrive in the Remote Medical Customer Service position, and why are they important?

To thrive as a Remote Medical Customer Service representative, you need a basic understanding of medical terminology, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, electronic health records (EHR) systems, and secure communication tools is commonly required, and healthcare support certification can be an advantage. Excellent listening skills, patience, and problem-solving abilities help you handle patient inquiries with care and professionalism. These competencies are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive experience in a remote healthcare setting.

What are some common challenges faced in a Remote Medical Customer Service role?

One common challenge in Remote Medical Customer Service is accurately addressing patient concerns and questions without face-to-face interaction, which requires clear verbal communication and strong listening skills. Team members also need to navigate sensitive health information while maintaining strict privacy standards and complying with HIPAA regulations. Additionally, quickly adapting to different EHR or CRM platforms and resolving insurance or billing queries can be demanding. However, remote team structures often include regular virtual meetings and ongoing training to help you stay connected and supported while working from home.

What are popular job titles related to Remote Medical Customer Service jobs in Appleton, WI? For Remote Medical Customer Service jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Remote Medical Customer Service jobs in Appleton, WI look for? The top searched job categories for Remote Medical Customer Service jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Remote Medical Customer Service jobs? Cities near Appleton, WI with the most Remote Medical Customer Service job openings:
Remote Medical Customer Service jobs near you
Infographic showing various Remote Medical Customer Service job openings in Appleton, WI as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,175 per year, or $17.9 per hour.
Remote Customer Service Representative

Remote Customer Service Representative

SolvOne

Appleton, WI • On-site, Remote

$18/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted yesterday

Job description

SolvOne is looking to add the right candidate to our growing Remote Customer Service Representative Dispatch Team! At SolvOne, we provide 24/7/365 service for our clients in the Petroleum Industry. When a gas station has a maintenance issue, they call SolvOne and our CSRs dispatch a technician to their location to fix the issue. For more information about SolvOne and the services we offer to the Petroleum Industry, please visit our website at www.solvone.com
Why apply for a Remote SolvOne Customer Service job?
  • Work from the comfort of your home
  • Save time and money without a commute
  • Pay starts at $18.00 per hour
  • Equipment provided by SolvOne
  • Paid training begins Late August

Set schedules available:
Swing Shift: Thursday to Monday 1:30 PM - 10:00 PM CT
  • Comprehensive individualized remote training
  • Positive work environment: we work hard to appreciate our people
  • We promote from within and encourage growth

Here's what you need:
  • 1 year of customer service-related experience
  • A strong internet connection and the ability to setup a home office with company provided equipment
  • Must be a resident of Appleton Wisconsin area
  • Have a positive attitude, great work ethic and a passion for helping others
  • Be dependable and committed to be at work on time and ready to do your best each day
  • Dedicate your full attention to your work by not providing care for others during work hours
  • Commit to superior service for our customers, and support them through both phone and computer interactions
  • Ability to learn new information, policies and skills including software and petroleum industry knowledge
  • Demonstrate an organized and accurate approach, have strong problem solving and prioritization skills
  • Know your way around a computer, including Microsoft Office, Outlook, and general internet navigation
  • Work at a desk and effectively utilize a phone and computer for the length of your shift
  • Successfully pass a computer skills assessment, training evaluations, and the trial service period
  • Successfully pass a pre-employment drug screen and background check
  • Bilingual is a plus but not a requirement

Here's some of what we have to offer to those that join our team:
  • Work from home
  • Pay rate of $18.00 an hour starting. Internal growth and wage increase opportunities for those that excel
  • We are a growing company with internal promotion opportunities for Technical Support, Project Management, Leadership, and Training Departments when available
  • A fun and rewarding environment with giveaways and employee recognition programs
  • Training classes are small, so each new hire gets the individual training needed to succeed
  • Regular coaching sessions, review of your quality and performance metrics, and recognition for a job well done
  • Benefits include: medical and dental insurance, long-term disability and life insurance, paid vacation and sick time, holiday pay, 401k savings plan, referral bonuses, wellness programs, and more

If this sounds intriguing, don't miss this great opportunity. Apply today!https://jobs.crelate.com/portal/solvone

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