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Remote Medical Customer Service Jobs in Alaska (NOW HIRING)

ForgeFit

Remote Customer Service Specialist

Anchorage, AK · Remote

$17.25 - $23/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment Type Full‐Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Anchorage, AK · Remote

$17.25 - $23/hr

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment Type Full‐Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

ForgeFit

Remote Customer Service Specialist

Anchorage, AK · On-site +1

$17.25 - $23/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Liveops

Remote Customer Service Agent

Anchorage, AK · Remote

$15.75 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wasilla, AK · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Fairbanks, AK · Remote

$16 - $21.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Spanish Bilingual Customer Service

Wasilla, AK · Remote

$15.25 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

CVS Health

Call Center Service Advocate I - Remote

Homer, AK · Remote

$16 - $20.75/hr

Customer Interaction: Provide courteous and professional service to patients, addressing their ... Work closely with medical staff and other departments to ensure smooth scheduling operations ...

HMG Careers

Remote Sales and Service Agent

Anchorage, AK · Remote

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

$69K/yr

Comprehensive benefits package including medical, dental, and prescription coverage * Ongoing ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsMedical Customer Service JobsRemote Medical Customer Service JobsRemote Medical Customer Service Jobs in Alaska

Remote Medical Customer Service information

See Alaska salary details

$13

$19

$26

How much do remote medical customer service jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote medical customer service in Alaska is $19.73, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $21.73 per hour, depending on experience, location, and employer.

What is a remote medical customer service?

A Remote Medical Customer Service job involves assisting patients, healthcare providers, and insurance companies with inquiries related to medical services, billing, appointments, and insurance claims. You communicate with customers via phone, email, or chat while working from home. Strong customer service skills, medical knowledge, and familiarity with healthcare systems are often required. This role ensures patients receive accurate information and a positive experience when interacting with medical services.

What are the key skills and qualifications needed to thrive in remote medical customer service?

To thrive as a Remote Medical Customer Service representative, you need a basic understanding of medical terminology, strong communication abilities, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) platforms, electronic health records (EHR) systems, and secure communication tools is commonly required, and healthcare support certification can be an advantage. Excellent listening skills, patience, and problem-solving abilities help you handle patient inquiries with care and professionalism. These competencies are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive experience in a remote healthcare setting.

What are some common challenges faced in a remote medical customer service role?

One common challenge in Remote Medical Customer Service is accurately addressing patient concerns and questions without face-to-face interaction, which requires clear verbal communication and strong listening skills. Team members also need to navigate sensitive health information while maintaining strict privacy standards and complying with HIPAA regulations. Additionally, quickly adapting to different EHR or CRM platforms and resolving insurance or billing queries can be demanding. However, remote team structures often include regular virtual meetings and ongoing training to help you stay connected and supported while working from home.

What are popular job titles related to Remote Medical Customer Service jobs in Alaska?

For Remote Medical Customer Service jobs in Alaska, the most frequently searched job titles are:

What job categories do people searching Remote Medical Customer Service jobs in Alaska look for?

The top searched job categories for Remote Medical Customer Service jobs in Alaska are:

What cities in Alaska are hiring for Remote Medical Customer Service jobs?

Cities in Alaska with the most Remote Medical Customer Service job openings:

Remote Medical Customer Service jobs near you
Infographic showing various Remote Medical Customer Service job openings in Alaska as of August 2026, with employment types broken down into 73% Full Time, 9% Part Time, and 18% Contract. Highlights an 9% In-person, and 91% Remote job distribution, with an average salary of $41,031 per year, or $19.7 per hour.

Remote Customer Service Specialist

ForgeFit

Anchorage, AK • Remote

$17.25 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Job Title Remote Customer Service Specialist Company ForgeFit Location Remote (U.S.) Employment Type Full‐Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and training facilities nationwide. Our mission is to help our partners perform at their peak with reliable equipment and exceptional service. We stand behind every product with our 100% Performance Guarantee and pride ourselves on being a trusted partner to fitness professionals across the country.

About the Role

As a Customer Service Specialist, you'll be the voice of ForgeFit, ensuring our customers have a smooth and positive experience from order to installation and beyond. Whether answering questions, resolving issues, or coordinating with internal teams, your focus will be on making every interaction efficient, helpful, and friendly.

Responsibilities

Respond to customer inquiries via phone, email, and chat with professionalism and care. Help customers with orders, shipping questions, product details, and troubleshooting. Track and resolve issues quickly by collaborating with fulfillment, sales, and service teams. Keep accurate records of customer interactions using CRM. Proactively follow up on customer needs and ensure satisfaction. Maintain up‐to‐date knowledge of ForgeFit's product lines and service policies. Qualifications 1+ years of experience in a customer service, support, or client‐facing role. Strong communication and problem‐solving skills. Ability to stay organized and manage multiple priorities. Comfortable using CRM or support tools. A positive attitude and genuine desire to help others. Interest in fitness or familiarity with gym equipment is a plus.

Benefits

Competitive hourly pay based on experience. Comprehensive benefits including health, dental, vision, 401(k), and paid time off. 100% remote work with a collaborative and supportive team. Ongoing training and opportunities for career growth. The chance to support a brand that makes a real impact in the fitness world. Ready to help gyms get stronger with ForgeFit? We look forward to hearing from you.

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