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Remote Medical Case Management Jobs in Alabama (NOW HIRING)

DaVita, Inc.

Florence, AL - Hybrid/Remote (ESKD/CKD) This is a hybrid/remote , field based role requiring a ... In lieu of case management experience, 3 or more years of experience assessing patient needs ...

Harris

$10/hr

Remote Care Manager Location: Remote The Care Manager will be assigned a patient panel based on ... A minimum of two (2) years of clinical experience in a clinic setting, Med/Surg, Case Management ...

CSAA

Proficiency with Microsoft Word, Excel, and matter or case management systems; ability to prepare ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Harris

Esrun Health is seeking Medical Assistants to work part-time from their home office as independent ... Our program offers a customized model of remote care services that blends Chronic Care Management ...

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Remote Medical Case Management information

What is remote medical case management?

Remote medical case management is a process where healthcare professionals, such as nurses or case managers, coordinate and manage patients' care from a distance, often using phone calls, video conferencing, and electronic health records. This service helps patients navigate complex medical conditions, ensures they follow treatment plans, and connects them to necessary resources, all without needing in-person visits. Remote case managers collaborate with patients, families, and healthcare providers to improve health outcomes and reduce hospital readmissions. This approach is especially valuable for patients with chronic illnesses, disabilities, or those living in rural or underserved areas.

What are some common challenges faced by professionals in remote medical case management roles?

Professionals in remote medical case management often encounter challenges such as maintaining effective communication with patients, healthcare providers, and insurance companies without in-person interaction. Coordinating care plans, accessing up-to-date patient information, and ensuring compliance with privacy regulations can also be more complex in a virtual environment. To succeed, case managers must be highly organized, technologically proficient, and proactive in building trust and rapport through digital channels. Regular training and collaboration with interdisciplinary teams are essential for overcoming these hurdles and delivering optimal patient outcomes.

What are the key skills and qualifications needed to thrive as a remote medical case manager, and why are they important?

To thrive as a Remote Medical Case Manager, you need a background in nursing or social work, strong clinical assessment abilities, and relevant licensure such as RN or LCSW. Familiarity with case management software, telehealth platforms, and electronic health records is commonly required. Outstanding communication, organization, and problem-solving skills help you coordinate care and support patients remotely. These competencies ensure effective patient advocacy, streamlined care coordination, and optimal health outcomes in a virtual environment.

What is the difference between Remote Medical Case Management vs Remote Medical Billing Specialist?

AspectRemote Medical Case ManagementRemote Medical Billing Specialist
CredentialsRN, LPN, or relevant healthcare certificationsMedical billing certifications (e.g., CPC, CBCS)
Work EnvironmentHealthcare settings, insurance companies, or case management firmsMedical offices, billing companies, or healthcare providers
Industry UsageUsed for coordinating patient care and treatment plansUsed for processing insurance claims and billing
Search IntentComparing roles related to patient care coordinationLooking for billing and coding roles in healthcare

Remote Medical Case Management involves coordinating patient care, requiring healthcare credentials and focusing on treatment plans. In contrast, Remote Medical Billing Specialists handle insurance claims and billing processes, often with billing certifications. Both roles are remote and industry-specific but serve different functions within healthcare organizations.

What are popular job titles related to Remote Medical Case Management jobs in Alabama?

For Remote Medical Case Management jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Remote Medical Case Management jobs in Alabama look for?

The top searched job categories for Remote Medical Case Management jobs in Alabama are:

Remote Medical Case Management jobs near you

Remote Medical Support Assistant (Medical Receptionist)

Ansible Government Solutions

Birmingham, AL • On-site, Remote

$16.75 - $21.25/hr

Full-time

Re-posted 23 days ago

Job description

Overview
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the various VAMC facilities throughout Alaska, Idaho, Washington and Oregon. Working hours are Mon-Fri, 10am-7:30pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities
  • Provide front-line administrative and clerical support for VA clinics and Community Care scheduling
  • Perform consult intake, patient/provider outreach, appointment scheduling, and follow-up
  • Manage appointment schedules, Electronic Wait List, recall lists, and pending consults
  • Accurately schedule appointments within VA timeliness standards (≤ 7 calendar days from consult entry)
  • Answer phones professionally, screen calls, and route or resolve inquiries appropriately
  • Verify patient identity using two VA-approved identifiers
  • Update and validate demographic and insurance information during patient interactions
  • Explain VA insurance collection requirements to Veterans and families
  • Enter and maintain accurate documentation in CPRS / EHRM
  • Collaborate with VA clinical staff and interdisciplinary care teams
  • Assist with clinic access contingency plans, including rescheduling or shifting patients as needed
  • Escalate scheduling or access issues to VA supervisors per SOP
  • Maintain high customer service standards when interacting with Veterans, families, and staff
  • Meet VA performance standards for accuracy (≥98%), responsiveness, and customer service
  • Participate in required meetings, huddles, reporting, and quality improvement activities
  • Complete related administrative duties as assigned to support daily operations
Qualifications
  • High School diploma or GED equivalent.
  • Proficiency in written and spoken English.
  • Minimum typing speed of 50 words per minute.
  • Basic computer proficiency, including Microsoft Office applications.
  • Basic knowledge of medical terminology.
  • Minimum 6 months of customer service experience.
  • Ability to work remotely and independently in a professional setting.
  • Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential.
  • No physical or health restrictions that would interfere with job performance.
  • Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment.
  • U.S. citizenship required.

All candidates must be able to:
  • Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
  • Lift up to 50 lbs from floor to waist
  • Lift up to 20 lbs
  • Carry up to 40 lbs a reasonable distance
  • Push/pull with 30 lbs of force

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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