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Remote Medical Call Center Jobs in Boca Raton, FL

ChenMed, LLC

Supervisor, Medication Adherence

Miami, FL · On-site +1

$15.25 - $18.75/hr

This is a fully remote position with benefits and bonus package included. ESSENTIAL JOB DUTIES/RESPONISBILITIES: Works in a fast-paced, structured call center environment * Understands and follows ...

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All JobsMedical Call Center JobsRemote Medical Call Center JobsRemote Medical Call Center Jobs in Boca Raton, FL

Remote Medical Call Center information

See Boca Raton, FL salary details

$9

$17

$27

How much do remote medical call center jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote medical call center in Boca Raton, FL is $17.98, according to ZipRecruiter salary data. Most workers in this role earn between $14.88 and $17.86 per hour, depending on experience, location, and employer.

What is a remote medical call center?

A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.

What are the key skills and qualifications needed to thrive in the remote medical call center position?

To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.

What are some common challenges faced by remote medical call center agents, and how are they addressed?

Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.

What are popular job titles related to Remote Medical Call Center jobs in Boca Raton, FL?

For Remote Medical Call Center jobs in Boca Raton, FL, the most frequently searched job titles are:

What job categories do people searching Remote Medical Call Center jobs in Boca Raton, FL look for?

The top searched job categories for Remote Medical Call Center jobs in Boca Raton, FL are:

What cities near Boca Raton, FL are hiring for Remote Medical Call Center jobs?

Cities near Boca Raton, FL with the most Remote Medical Call Center job openings:

Remote Medical Call Center jobs near you
Infographic showing various Remote Medical Call Center job openings in Boca Raton, FL as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 17% Part Time, and 6% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,407 per year, or $18 per hour.

Verification Representative (Remote) - FL

Centerfield/Datalot

Fort Lauderdale, FL • Remote

$16/hr

Part-time

Re-posted 7 days ago

Job description

Hi, We're Centerfield.

Super-powered customer acquisition. Centerfield delivers outcome-based digital marketing solutions and personalized omnichannel experiences for the worlds leading brands. Powered by our proprietary Dugout platform, Centerfield acquires customers at scale for leading residential service, insurance, e-commerce, and B2B brands. Centerfields digital experiences and digital brands, such asBusiness.comandBroadbandNow.com, reach more than 150 million in-market shoppers annually. Centerfield is headquartered in Silicon Beach and is proud to be recognized as a Best Place to Work in Los Angeles.

The Opportunity ...
As a Part-time Contact Center Customer Service Rep with Datalot, you play a key part in representing both our clients and their customers. You are helping to ensure that our clients are speaking with consumers who are eligible for the products they offer.

Please note that we are only authorized to hire for this role in the following states: Texas, Tennessee, North Carolina, Utah, and Florida.
Schedule: MondayFriday, 11:00 AM 5:00 PM EST
Start Date: September 14th, 2026
Responsibilities

  • Fielding a high volume ofoutbound and/or inbound phone calls
  • Transferring customers to the appropriate department(s)
  • Handling and resolving customer inquiries
  • Being the first point of contact for our customers looking for various products or services
  • Such other duties and responsibilities as your managers may assign from time to time
  • Secure, hardwired high-speed internet to ensure uninterrupted connectivity
  • Please note that due to the demands of this role and the need for consistent focus during scheduled work hours, individuals must be free from personal responsibilities or obligations that may interfere with their ability to work uninterrupted.

Attributes

  • Strong communicator
  • Attention to detail
  • Strong organizational skills

Internal/External

  • Customers and Clients with respect to fielding outbound/inbound phone calls
  • Call Center Managers for line management

Life At Centerfield...

  • Competitive weekly pay + uncapped commission
  • Paid virtual training
  • Fun and Competitive company culture and team activities
  • Career growth we enjoy promoting from within!


    Candidates must be able to pass a pre-employment background check and must be authorized to work in the United States.

    Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

    To learn more, visit usHere.

    Interviews will take place after resumes have been screened for the minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.

    For more information about our collection, use, and disclosure of your personal information in connection with our evaluation of your candidacy, please visit our Privacy Policy athttps://www.centerfield.com/privacy-policy/.

    Centerfield Media is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected under federal, state, or local law.

    Employment is contingent upon the successful completion of a Background Check