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Remote Medical Call Center Jobs in Baton Rouge, LA

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

The Cormier Group

Insurance Sales Agent

Baker, LA · On-site +1

Our remote call center allows our agents to work alongside their mentors from the comfort of their own homes, making it a great option for those who prefer to avoid commuting to the office. We also ...

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Remote Medical Call Center information

What is a Remote Medical Call Center job?

A Remote Medical Call Center job involves handling patient inquiries, scheduling appointments, verifying insurance, and providing medical information over the phone or via digital communication. Employees work from home, following HIPAA guidelines to ensure patient confidentiality. Strong communication skills, medical knowledge, and the ability to handle sensitive situations are essential.

What are some common challenges faced by Remote Medical Call Center agents, and how are they addressed?

Remote Medical Call Center agents often encounter challenges such as managing high call volumes, addressing sensitive patient concerns, and ensuring clear communication without face-to-face interaction. Training programs and ongoing support from supervisors are common practice to help agents stay updated on medical protocols, privacy regulations, and patient etiquette. Teams also typically have escalation procedures for complex cases and use collaboration tools to maintain seamless communication with medical professionals. By relying on structured workflows and strong support networks, agents are well-equipped to handle these challenges and provide quality care to every caller.

How to make $1000 a week remotely?

A remote medical call center agent can earn $1000 a week by working full-time hours, often 40 or more per week, and handling a high volume of calls efficiently. Increasing earnings may involve gaining specialized knowledge, certifications, or experience to qualify for higher-paying shifts or bonuses, and utilizing skills in customer service and medical terminology. Consistent scheduling and performance can also lead to opportunities for overtime or incentive pay.

What are the key skills and qualifications needed to thrive in the Remote Medical Call Center position, and why are they important?

To thrive as a Remote Medical Call Center agent, you need strong communication skills, basic medical knowledge, and familiarity with HIPAA regulations, often supported by a background in healthcare or customer service. Proficiency with call center software, electronic health record (EHR) systems, and secure messaging platforms is typically required. Exceptional listening skills, patience, empathy, and the ability to handle stressful situations make candidates stand out in this position. These skills are crucial for providing accurate information, maintaining patient confidentiality, and ensuring a positive patient experience in a fast-paced remote environment.

What healthcare companies are fully remote?

Several healthcare companies offer fully remote roles, including telehealth providers, health insurance firms, and medical billing companies. These organizations often hire remote medical call center agents, customer service representatives, and administrative staff, requiring strong communication skills and familiarity with healthcare systems. Job seekers should look for companies that specify remote work options in their job postings or company descriptions.

How can I make 2000 a week working from home?

A remote medical call center agent can potentially earn $2,000 weekly by working full-time hours, often requiring strong communication skills, medical knowledge, and familiarity with call center software. Achieving this income may involve handling high call volumes, working overtime, or earning performance-based bonuses. Building experience and efficiency can help increase earnings in this role.

What jobs pay 4000 a week without a degree?

Remote medical call center jobs typically do not pay $4,000 per week without specialized experience or advanced skills. High-paying roles in this field usually require extensive healthcare knowledge, certifications, or experience, and earnings often depend on the volume of calls and performance bonuses. Most entry-level positions offer lower wages, but some experienced agents or supervisors can earn higher salaries.
What are popular job titles related to Remote Medical Call Center jobs in Baton Rouge, LA? For Remote Medical Call Center jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Remote Medical Call Center jobs in Baton Rouge, LA look for? The top searched job categories for Remote Medical Call Center jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Remote Medical Call Center jobs? Cities near Baton Rouge, LA with the most Remote Medical Call Center job openings:
Remote Medical Call Center jobs near you
Infographic showing various Remote Medical Call Center job openings in Baton Rouge, LA as of July 2026, with employment types broken down into 86% Full Time, 7% Part Time, and 7% Contract. Highlights an 100% Remote job distribution.

Call Center Representative - Baton Rouge, LA - Remote

Gainwell Technologies

Baton Rouge, LA • Remote

$29K - $41K/yr

Other

Medical, Retirement, PTO

Re-posted 27 days ago

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

135th of 241 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

We're seeking a motivated and energetic individual to join our team in Baton Rouge, LA as a Provider Services Call Center Agent. In this role, you will assist healthcare professionals with billing requirements, policy questions, and other Medicaid-related inquiries. You'll be expected to research complex issues, maintain up-to-date knowledge of policies, and log all interactions accurately.
This position requires excellent oral and written communication skills, strong customer service abilities, professional telephone etiquette, and a positive, patient attitude. Candidates should be self-starters who can multitask and solve problems effectively in a fast-paced environment. Proficiency in Microsoft Office and the ability to navigate multiple computer systems is essential.

Your role in our mission
  • Handle a high volume of inbound calls and provide accurate assistance to healthcare providers.
  • Meet and maintain performance standards, including resolving 92% of provider calls within 3-5 minutes, as required by contract.
  • Communicate professionally and efficiently with providers to resolve issues.
  • Accurately log and track all call interactions in the designated call tracking system.
  • Support team objectives and collaborate with coworkers to meet departmental goals.
  • Demonstrate strong multitasking and information retention abilities in a high-paced environment.
  • Maintain effective and professional relationships with clients, coworkers, providers, and members.
  • Adhere to scheduled work hours and maintain consistent attendance.
  • Uphold HIPAA compliance and ensure confidentiality of sensitive information.
What we're looking for
  • High School Diploma or equivalent (GED)
  • 1-2 years of experience in customer service or a call center environment; healthcare experience preferred
  • Basic proficiency with Microsoft Office applications (Outlook, Word, Excel)
  • Experience working with Medicaid programs preferred
  • Familiarity with medical claims processing or review preferred
What you should expect in this role
  • Schedule: This is primarily a remote position; however, candidates must reside within driving distance of our Baton Rouge office (8591 United Plaza Blvd, Suite 270, Baton Rouge, LA 70809). . The standard work hours are Monday through Friday, 8:00 AM to 5:00 PM CST.
  • Training: A comprehensive training program will be provided prior to onboarding. Training typically lasts 6 to 8 weeks.
  • Assessment Requirement: Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.
  • Video Interview Requirement: Candidates must use a webcam for all interviews and during the first week of orientation.
  • Internet Requirements (for remote work):
    • A broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload is required.
    • Higher speeds are recommended to ensure optimal performance.
    • To test your internet speed, go to Google and search: "Internet Speed Test."

"This posting is intended for pipelining. We will accept applications on an ongoing basis."

#LI-REMOTE #LI-PP1

The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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