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Remote International Call Center Agent Jobs in Baton Rouge, LA

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Remote International Call Center Agent information

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$10

$16

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How much do remote international call center agent jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote international call center agent in Baton Rouge, LA is $16.53, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $18.22 per hour, depending on experience, location, and employer.

What is a remote international call center agent?

Remote International Call Center Agents are customer service professionals who handle phone calls, emails, or chats from customers located in different countries, all while working from a remote location, typically their home. They assist customers with inquiries, technical support, or sales, often requiring proficiency in multiple languages and familiarity with various cultural norms. These agents use internet-based communication tools and are employed by companies that operate globally, ensuring customer support is available across different time zones. The role requires strong communication skills, adaptability, and reliable internet access.

How do remote international call center agents effectively manage communication across different time zones and cultures?

Remote International Call Center Agents often work with customers from diverse countries, which requires flexibility in scheduling and strong cultural awareness. Agents typically use scheduling tools to track time zone differences and ensure timely responses. To build rapport and provide excellent service, agents also receive training on cultural norms and communication styles unique to each region they support. This adaptability not only improves customer satisfaction but also helps agents develop valuable cross-cultural communication skills for future career growth.

What are the key skills and qualifications needed to thrive as a remote international call center agent, and why are they important?

To thrive as a Remote International Call Center Agent, you need strong communication skills, fluency in required languages, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, VoIP phone systems, and ticketing platforms is typically required. Outstanding problem-solving abilities, patience, and cultural sensitivity help agents excel in diverse and fast-paced environments. These skills ensure effective customer support, high satisfaction rates, and seamless service across international markets.

What is the difference between Remote International Call Center Agent vs Remote Customer Service Representative?

AspectRemote International Call Center AgentRemote Customer Service Representative
CredentialsBasic customer service skills, possibly multilingualBasic customer service skills, sometimes specific product knowledge
Work EnvironmentHome-based, international calls, flexible hoursHome-based or office, local or national calls, flexible hours
Industry UsageCall centers serving international clientsCustomer support across various industries
Search IntentJobs involving international communication and multilingual skillsJobs focused on local or national customer support

The Remote International Call Center Agent typically handles international calls, often requiring multilingual skills and cultural awareness, whereas the Remote Customer Service Representative may focus on local or national clients. Both roles involve customer support but differ mainly in scope and geographic focus.

Can I work remotely as a remote international call center agent for an international company?

Remote international call center agents can work for companies based in different countries, often requiring strong communication skills, language proficiency, and reliable internet access. Many companies hire remote agents globally, but specific requirements such as work permits or language skills vary by employer. It is important to review each company's policies and job postings for eligibility criteria and technical requirements.

What are the most commonly searched types of International Call Center Agent jobs in Baton Rouge, LA?

The most popular types of International Call Center Agent jobs in Baton Rouge, LA are:

What are popular job titles related to Remote International Call Center Agent jobs in Baton Rouge, LA?

For Remote International Call Center Agent jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Remote International Call Center Agent jobs in Baton Rouge, LA look for?

The top searched job categories for Remote International Call Center Agent jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Remote International Call Center Agent jobs?

Cities near Baton Rouge, LA with the most Remote International Call Center Agent job openings:

Remote International Call Center Agent jobs near you
Infographic showing various Remote International Call Center Agent job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 2% As Needed, 81% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $34,386 per year, or $16.5 per hour.

Call Center Representative - Baton Rouge, LA - Remote

Gainwell Technologies

Baton Rouge, LA • Remote

$29K - $41K/yr

Full-time

Medical, Retirement, PTO

Re-posted 4 days ago

Gainwell Technologies rating

7.9

Company rating: 7.9 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

130th of 247 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

We're seeking a motivated and energetic individual to join our team in Baton Rouge, LA as a Provider Services Call Center Agent. In this role, you will assist healthcare professionals with billing requirements, policy questions, and other Medicaid-related inquiries. You'll be expected to research complex issues, maintain up-to-date knowledge of policies, and log all interactions accurately.
This position requires excellent oral and written communication skills, strong customer service abilities, professional telephone etiquette, and a positive, patient attitude. Candidates should be self-starters who can multitask and solve problems effectively in a fast-paced environment. Proficiency in Microsoft Office and the ability to navigate multiple computer systems is essential.

Your role in our mission
  • Handle a high volume of inbound calls and provide accurate assistance to healthcare providers.
  • Meet and maintain performance standards, including resolving 92% of provider calls within 3-5 minutes, as required by contract.
  • Communicate professionally and efficiently with providers to resolve issues.
  • Accurately log and track all call interactions in the designated call tracking system.
  • Support team objectives and collaborate with coworkers to meet departmental goals.
  • Demonstrate strong multitasking and information retention abilities in a high-paced environment.
  • Maintain effective and professional relationships with clients, coworkers, providers, and members.
  • Adhere to scheduled work hours and maintain consistent attendance.
  • Uphold HIPAA compliance and ensure confidentiality of sensitive information.
What we're looking for
  • High School Diploma or equivalent (GED)
  • 1-2 years of experience in customer service or a call center environment; healthcare experience preferred
  • Basic proficiency with Microsoft Office applications (Outlook, Word, Excel)
  • Experience working with Medicaid programs preferred
  • Familiarity with medical claims processing or review preferred
What you should expect in this role
  • Schedule: This is primarily a remote position; however, candidates must reside within driving distance of our Baton Rouge office (8591 United Plaza Blvd, Suite 270, Baton Rouge, LA 70809). . The standard work hours are Monday through Friday, 8:00 AM to 5:00 PM CST.
  • Training: A comprehensive training program will be provided prior to onboarding. Training typically lasts 6 to 8 weeks.
  • Assessment Requirement: Candidates will be required to complete a skills and competency assessment before advancing to the next stage of the selection process.
  • Video Interview Requirement: Candidates must use a webcam for all interviews and during the first week of orientation.
  • Internet Requirements (for remote work):
    • A broadband internet connection with a minimum speed of 24 Mbps download and 8 Mbps upload is required.
    • Higher speeds are recommended to ensure optimal performance.
    • To test your internet speed, go to Google and search: "Internet Speed Test."

"This posting is intended for pipelining. We will accept applications on an ongoing basis."

#LI-REMOTE #LI-PP1

The pay range for this position is $29,100.00 - $41,600.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

What Gainwell Technologies employees say

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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