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Remote Medical Assistant Jobs in Decatur, IL (NOW HIRING)

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Remote Medical Assistant information

See Decatur, IL salary details

$12

$19

$26

How much do remote medical assistant jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote medical assistant in Decatur, IL is $19.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.54 and $21.20 per hour, depending on experience, location, and employer.

What Does a Remote Medical Assistant Do?

As a remote medical assistant, you communicate with doctors, patients, and insurance companies via phone calls and chat messaging platforms to complete administrative and clinical responsibilities. You may be asked to gather medical history from patients, document reported symptoms, and assist with other telehealth duties. Telemedicine allows you to help more people, especially those in remote places. A medical assistant may also answer phone calls, triage patients, review insurance benefits, collect payments, and answer questions before a patient goes in for an assessment. You may also assist in coding and billing health care procedures, but this requires additional qualifications that you may not have as an assistant.

What are the key skills and qualifications needed to thrive as a Remote Medical Assistant, and why are they important?

To thrive as a Remote Medical Assistant, you need a solid understanding of medical terminology, administrative procedures, and typically a medical assisting certification or diploma. Familiarity with electronic health record (EHR) systems, telehealth platforms, and secure communication tools is essential. Strong organizational skills, attention to detail, and effective remote communication are standout soft skills in this role. These abilities are crucial for ensuring accurate patient information management, seamless virtual support to healthcare providers, and high-quality patient care in a remote environment.

How does a Remote Medical Assistant typically collaborate with healthcare providers and patients in a virtual setting?

Remote Medical Assistants work closely with physicians, nurses, and other healthcare staff by managing patient communications, scheduling appointments, and documenting medical information through secure online platforms. They often serve as a key liaison between patients and providers, ensuring that updates and instructions are relayed promptly. Effective collaboration relies on strong communication skills, attention to detail, and proficiency with electronic health record (EHR) systems. Regular virtual meetings and clear protocols help maintain a seamless workflow despite the remote nature of the role.

What is the difference between Remote Medical Assistant vs Remote Medical Receptionist?

AspectRemote Medical AssistantRemote Medical Receptionist
CertificationsCPR, Medical Assistant Certification (CMA, RMA)None typically required, customer service skills emphasized
Work EnvironmentClinical support, patient data management, basic clinical tasksScheduling, patient check-in, appointment management
Employer & IndustryHospitals, clinics, healthcare providersMedical offices, clinics, healthcare organizations
Search & ComparisonOften compared for clinical vs administrative roles in healthcareCommonly compared for front-desk administrative tasks

Remote Medical Assistants perform clinical support tasks and require certifications like CMA or RMA, working in healthcare settings. Remote Medical Receptionists focus on administrative duties such as scheduling and patient check-in, often without certifications. Both roles are vital in healthcare but differ mainly in responsibilities and required credentials.

What are remote medical assistants?

Remote medical assistants are healthcare professionals who provide administrative and clinical support to medical practices, clinics, or hospitals while working from a remote location. Their duties often include scheduling appointments, managing patient records, assisting with billing and insurance claims, and communicating with patients via phone or online platforms. While they do not provide direct hands-on patient care, they play a critical role in ensuring smooth healthcare operations and supporting both patients and healthcare providers virtually.
What are popular job titles related to Remote Medical Assistant jobs in Decatur, IL? For Remote Medical Assistant jobs in Decatur, IL, the most frequently searched job titles are:
What job categories do people searching Remote Medical Assistant jobs in Decatur, IL look for? The top searched job categories for Remote Medical Assistant jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Remote Medical Assistant jobs? Cities near Decatur, IL with the most Remote Medical Assistant job openings:
Infographic showing various Remote Medical Assistant job openings in Decatur, IL as of May 2026, with employment types broken down into 72% Full Time, 16% Part Time, and 12% Contract. Highlights an 14% Hybrid, and 86% Remote job distribution, with an average salary of $40,128 per year, or $19.3 per hour.
Care Management Associate (Remote - Illinois)

Care Management Associate (Remote - Illinois)

CVS Health

Decatur, IL • Remote

$18.50 - $38.82/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,233 frontline employees who took The Breakroom Quiz

78th of 99 rated pharmacies


Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health Aetna has an opportunity for a full-time Care Management Associate (CMA). In this role, you will support the coordination of medical and social services for members by assisting with care team intake, task triage, outreach, and care plan implementation.

The CMA plays a key role in promoting effective utilization of healthcare services, supporting quality outcomes, and ensuring compliance with regulatory and accreditation standards.

Key Responsibilities
  • Review, prioritize, and triage incoming Care Team tasks to ensure timely follow-up and resolution
  • Screen members using established guidelines and business rules to identify care needs and required services
  • Initiate referrals to Case Management, Disease Management, LTSS, and other specialty programs as appropriate
  • Conduct outreach to members, providers, and care team partners to support care coordination efforts
  • Utilize internal systems to document member information, outreach, and case activity accurately and timely
  • Support the development and implementation of member care plans under the direction of clinical staff
  • Coordinate healthcare services and assist in identifying in-network, cost-effective care options
  • Perform non-clinical research to support case development, maintenance, and closure
  • Communicate effectively with internal teams, providers, and members to facilitate care delivery
  • Provide administrative and operational support, including call handling, issue resolution, and task follow-up
  • Maintain accurate, complete, and audit-ready documentation in compliance with company policies and regulatory requirements
  • Adhere to all compliance standards, including CMS, NCQA, URAC, and internal quality guidelines
Required Qualifications
  • 2-4 years of experience in a healthcare setting (e.g., medical assistant, office assistant, care coordination support)
  • Strong computer proficiency, including Microsoft Word and Excel
  • Ability to navigate multiple systems and manage tasks efficiently in a fast-paced environment
Preferred Qualifications
  • Strong verbal and written communication skills, including telephonic outreach
  • Knowledge of basic medical terminology and care management concepts
  • Excellent organizational and time management skills with attention to detail
  • Customer-focused approach with the ability to resolve issues proactively
  • Ability to collaborate effectively within a multidisciplinary team
Education
  • High School Diploma or GED required
Work Environment & Expectations
  • 100% remote position
  • Must maintain a dedicated, distraction-free workspace
  • Candidates must have reliable childcare or dependent care arrangements during working hours
  • Ability to manage a high-volume workload and meet productivity and documentation requirements

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 06/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.


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