TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and ...
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and ...
International Tax Senior Associate - Remote Eligible
Norfolk, VA · Remote
$80K - $115K/yr
Remote, Hybrid, or In-office Typical Day in the Life A typical day as an International Tax Senior ... Taking an active role in the management of client compliance and consulting projects and assisting ...
International Tax Senior Associate - Remote Eligible
Norfolk, VA · Remote
$80K - $115K/yr
Remote, Hybrid, or In-office Typical Day in the Life A typical day as an International Tax Senior ... Taking an active role in the management of client compliance and consulting projects and assisting ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
TechOp Solutions International is experienced Remote Content Research Manager to support a high-volume, remote call center. The Content Research Manager leads the development, maintenance, and ...
$136K - $166K/yr
Senior Manager, Ocean Policy Conservation International protects nature for the benefit of humanity ... Frequent international travel (25% or more) is required. * Ability to work in remote locations or ...
$136K - $166K/yr
Senior Manager, Ocean Policy Conservation International protects nature for the benefit of humanity ... Frequent international travel (25% or more) is required. * Ability to work in remote locations or ...
Tax Program Manager
Reston, VA · On-site +1
$115K - $151K/yr
Reston, VA (Hybrid or Remote Flexibility) **Firm Size:** ~30 employees **Reports to:** Tax Director ... trust & estates, and international compliance. We're proud of our 'client-centric' approach ...
Tax Program Manager
Reston, VA · On-site +1
$115K - $151K/yr
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$120K - $141K/yr
... management and strategic planning. We are a leading service and expertise provider for high-tech ... remote sensing systems and data products, to the infrastructures that support earth orbiting and ...
New
Missile Warning Systems Engineer International Programs
Arlington, VA · On-site +1
$120K - $141K/yr
... management and strategic planning. We are a leading service and expertise provider for high-tech ... remote sensing systems and data products, to the infrastructures that support earth orbiting and ...
New
Tax Program Manager
Reston, VA · On-site +1
$115K - $151K/yr
Reston, VA (Hybrid or Remote Flexibility) **Firm Size:** ~30 employees **Reports to:** Tax Director ... trust & estates, and international compliance. We're proud of our 'client-centric' approach ...
Tax Program Manager
Reston, VA · On-site +1
$115K - $151K/yr
Reston, VA (Hybrid or Remote Flexibility) **Firm Size:** ~30 employees **Reports to:** Tax Director ... trust & estates, and international compliance. We're proud of our 'client-centric' approach ...
Registry Manager
Arlington, VA · On-site +1
S. remote or hybrid setting with offices in Arlington, VA and Little Rock, AR Department ... ACR and ART are approved by the International Civil Aviation Organization (ICAO) to supply emission ...
Registry Manager
Arlington, VA · On-site +1
S. remote or hybrid setting with offices in Arlington, VA and Little Rock, AR Department ... ACR and ART are approved by the International Civil Aviation Organization (ICAO) to supply emission ...
Registry Manager
Arlington, VA · On-site +1
S. remote or hybrid setting with offices in Arlington, VA and Little Rock, AR Department ... ACR and ART are approved by the International Civil Aviation Organization (ICAO) to supply emission ...
Registry Manager
Arlington, VA · On-site +1
S. remote or hybrid setting with offices in Arlington, VA and Little Rock, AR Department ... ACR and ART are approved by the International Civil Aviation Organization (ICAO) to supply emission ...
Operation Trade Specialist
Blacksburg, VA · Remote
$80K - $105K/yr
Manager, Reg. Trade Compliance Work Schedule: Fully Remote - Blacksburg, VA Operation Trade ... Support domestic and international business travel, including regular travel to Moog's Blacksburg ...
Operation Trade Specialist
Blacksburg, VA · Remote
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Contract Negotiator - Grants & Contracts, Office of Sponsored Programs (Remote Eligible)
Charlottesville, VA · On-site +1
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Contract Negotiator - Grants & Contracts, Office of Sponsored Programs (Remote Eligible)
Charlottesville, VA · On-site +1
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Remote Sales Manager / Sales Leadership / Work From Home / Weekly Pay Company: AO Location: 100 ... International incentive trips * Leadership conventions * Executive networking events * Performance ...
Remote Sales Manager / Sales Leadership / Work From Home / Weekly Pay Company: AO Location: 100 ... International incentive trips * Leadership conventions * Executive networking events * Performance ...
Senior Software Developer Manager
Arlington, VA · On-site +1
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager to lead the design, development, implementation, and ongoing support of enterprise call center ...
Senior Software Developer Manager
Arlington, VA · On-site +1
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager to lead the design, development, implementation, and ongoing support of enterprise call center ...
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager to lead the design, development, implementation, and ongoing support of enterprise call center ...
TechOp Solutions International is seeking an experienced Remote Senior Software Developer Manager to lead the design, development, implementation, and ongoing support of enterprise call center ...
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Reston, VA · On-site +1
$92K - $123K/yr
ICF is seeking an experienced Contracts Manager to lead a team of contract administrators in a ... This position is 100% Remote in the 48 contiguous United States. Candidates in the Reston, VA area ...
Manager, Contracts (Remote)
Reston, VA · On-site +1
$92K - $123K/yr
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Senior Data Scientist
Arlington, VA · On-site +1
MANTECH International Corporation seeks a motivated, career and customer-oriented Data Scientist to ... and environment management (e.g., venv, conda) * Experience operating in secure or remote ...
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Arlington, VA · On-site +1
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Remote (US Location preferred) BUSINESS UNIT: Environmental Resources Trust / ART REPORTS TO ... international frameworks (e.g. biodiversity) and corporate ESG reporting. * Manage the ...
Remote (US Location preferred) BUSINESS UNIT: Environmental Resources Trust / ART REPORTS TO ... international frameworks (e.g. biodiversity) and corporate ESG reporting. * Manage the ...
... managing logistics and timelines, planning installations, coordinating international travel, and ... Ability to work in remote locations or under difficult working conditions. * Ability to work ...
... managing logistics and timelines, planning installations, coordinating international travel, and ... Ability to work in remote locations or under difficult working conditions. * Ability to work ...
Remote Manager International Roaming information
What is a remote manager international roaming?
How does a remote manager international roaming typically collaborate with cross-functional teams to ensure seamless global connectivity?
What are the key skills and qualifications needed to thrive as a remote manager international roaming, and why are they important?
What is the difference between Remote Manager International Roaming vs Remote Network Operations Specialist?
| Aspect | Remote Manager International Roaming | Remote Network Operations Specialist |
|---|---|---|
| Credentials | Relevant certifications in telecommunications and management | Certifications in network engineering and troubleshooting |
| Work Environment | Oversees international roaming services remotely, liaising with global teams | Monitors and maintains network performance remotely, focusing on infrastructure |
| Industry Usage | Telecommunications companies managing roaming services | Telecom and internet service providers managing network operations |
While both roles involve remote work within the telecommunications industry, the Remote Manager International Roaming primarily focuses on managing international roaming services and client relationships, whereas the Remote Network Operations Specialist concentrates on maintaining and troubleshooting network infrastructure. Understanding these distinctions helps candidates identify the best fit for their skills and career goals.
What are popular job titles related to Remote Manager International Roaming jobs in Virginia?
For Remote Manager International Roaming jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Manager International Roaming jobs in Virginia look for?
The top searched job categories for Remote Manager International Roaming jobs in Virginia are:
What cities in Virginia are hiring for Remote Manager International Roaming jobs?
Cities in Virginia with the most Remote Manager International Roaming job openings:
Training and Quality Assurance Manager (Call Center)
Arlington, VA • Remote
Full-time
Re-posted 3 days ago
Job description
TechOp Solutions International is seeking an experienced Remote Manager to lead the training and quality assurance functions for a high-volume, remote call center. The Manager leads all training and quality assurance functions to ensure employees consistently deliver exceptional customer service while meeting organizational quality standards. This position oversees training development, quality monitoring, coaching initiatives, and continuous improvement programs.
Duties:
Lead the daily operations of the Training and Quality Assurance team.
Develop, implement, and maintain training programs for new hires and existing staff.
Design and update training materials, job aids, and instructional resources.
Conduct instructor-led, virtual, and self-paced training programs.
Establish quality standards and performance evaluation methodologies.
Monitor customer interactions across multiple communication channels to ensure compliance and service quality.
Conduct calibration sessions with operational leadership and quality teams.
Analyze quality trends and identify opportunities for coaching and performance improvement.
Prepare quality assurance reports, dashboards, and performance analyses.
Develop corrective action plans and continuous improvement initiatives.
Coordinate with operational leadership to identify training needs and performance gaps.
Perform additional duties as assigned
Requirements
- Bachelor's degree from an accredited institution
- Professional certification : Must possess a current professional certification in Human Resources or Learning and Development, such as an HRCI Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP), or ATD Certified Professional in Talent Development (CPTD)
- Minimum five (5) years of experience in training, quality assurance, learning and development, or contact center operations.
- Experience developing instructional materials, quality monitoring programs, and performance improvement initiatives.
- Strong analytical, problem-solving, and communication skills.
- Must meet security eligibility requirements.
Benefits
TechOp Solutions is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, gender identity or any other characteristic protected by applicable federal, state or local laws.
About TechOp Solutions International
Sourced by ZipRecruiter
Industry
It services
Company size
51 - 200 Employees
Headquarters location
Arlington, VA, US
Year founded
2005