Monitor network, cloud, and NaaS environments using observability and alerting platforms -- Splunk, cloud monitoring consoles, and remote management tools * Own NaaS site monitoring -- track link ...
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Monitor network, cloud, and NaaS environments using observability and alerting platforms -- Splunk, cloud monitoring consoles, and remote management tools * Own NaaS site monitoring -- track link ...
Quick apply
Monitor network, cloud, and NaaS environments using observability and alerting platforms -- Splunk, cloud monitoring consoles, and remote management tools * Own NaaS site monitoring -- track link ...
Chicago, IL ยท Remote
$150K - $200K/yr
We combine data-driven deal sourcing, private lending partnerships, and remote management systems to help clients become owners--not operators--of multiple profitable companies . Our platform ...
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Chicago, IL ยท Remote
$150K - $200K/yr
We combine data-driven deal sourcing, private lending partnerships, and remote management systems to help clients become owners--not operators--of multiple profitable companies . Our platform ...
Chicago, IL ยท Remote
$80K - $100K/yr
Skilled in delegation and remote management * Excellent communication skills * Must be able to travel up to 50% of the time MB2 Dental Solutions, LLC is an equal opportunity employer. INDHRM200 ...
Chicago, IL ยท Remote
$80K - $100K/yr
Skilled in delegation and remote management * Excellent communication skills * Must be able to travel up to 50% of the time MB2 Dental Solutions, LLC is an equal opportunity employer. INDHRM200 ...
Manage a high-volume, automated workflow queue designed for equitable case distribution. * 7/7 or 7/14 schedule preferred Job Requirements * Credentials: MD or DO with an accredited Diagnostic ...
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Manage a high-volume, automated workflow queue designed for equitable case distribution. * 7/7 or 7/14 schedule preferred Job Requirements * Credentials: MD or DO with an accredited Diagnostic ...
Chicago, IL ยท On-site +1
$30/hr
Remote! Supporting the VA Medical Center in North Chicago. Hours: 40 hours per week ... Information Management Association (AHIMA): Registered Health Information Technician (RHIT ...
Chicago, IL ยท On-site +1
$30/hr
Remote! Supporting the VA Medical Center in North Chicago. Hours: 40 hours per week ... Information Management Association (AHIMA): Registered Health Information Technician (RHIT ...
Chicago, IL ยท Remote
$30/hr
Remote! Supporting the VA Medical Center in North Chicago. Hours: 40 hours per week ... Information Management Association (AHIMA): Registered Health Information Technician (RHIT ...
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Chicago, IL ยท Remote
$30/hr
Remote! Supporting the VA Medical Center in North Chicago. Hours: 40 hours per week ... Information Management Association (AHIMA): Registered Health Information Technician (RHIT ...
Chicago, IL ยท Remote
$20/hr
Be part of a growing remote team working on cutting-edge technology
Quick apply
Chicago, IL ยท Remote
$20/hr
Be part of a growing remote team working on cutting-edge technology
Chicago, IL ยท Remote
$20/hr
Be part of a growing remote team working on cutting-edge technology
Chicago, IL ยท Remote
$20/hr
Be part of a growing remote team working on cutting-edge technology
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท On-site +1
The Opportunity As a Remote Sales Manager, you'll lead a team of dedicated professionals while ... Performance Management : Monitor team metrics, provide coaching, and implement strategies for ...
Chicago, IL ยท Remote
$70K - $110K/yr
Production Support & Monitoring -- Provide expert-level remote management, administration, and support for Production and Demo trading exchange environments, ensuring system availability and ...
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Chicago, IL ยท Remote
$70K - $110K/yr
Production Support & Monitoring -- Provide expert-level remote management, administration, and support for Production and Demo trading exchange environments, ensuring system availability and ...
Oak Brook, IL ยท Remote
Experience with ticketing systems and remote management tools, required * Strong understanding of ITIL processes, preferred * Four (4) or more years working in conjunction with off-shore teams to ...
Oak Brook, IL ยท Remote
Experience with ticketing systems and remote management tools, required * Strong understanding of ITIL processes, preferred * Four (4) or more years working in conjunction with off-shore teams to ...
Chicago, IL ยท Remote
$68.25 - $89/hr
SAP Quality management consultant Location: Chicago, IL, remote Duration: 6+ months Min Exp: 15+ Years Description: Need 15+ years of experience in SAP Quality management consultant
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Chicago, IL ยท Remote
$68.25 - $89/hr
SAP Quality management consultant Location: Chicago, IL, remote Duration: 6+ months Min Exp: 15+ Years Description: Need 15+ years of experience in SAP Quality management consultant
Chicago, IL ยท On-site +1
$135K - $195K/yr
Position Overview Seeking a Remote CPA / Tax Manager to join our team in a generalist capacity. This role is ideal for someone who enjoys working across a variety of clients and tax scenarios, while ...
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Chicago, IL ยท On-site +1
$135K - $195K/yr
Position Overview Seeking a Remote CPA / Tax Manager to join our team in a generalist capacity. This role is ideal for someone who enjoys working across a variety of clients and tax scenarios, while ...
Chicago, IL ยท Remote
$130K - $150K/yr
... management efforts for the CIDT program. This is a full-time hybrid position based in Chicago, IL (MondayFriday, 9 AM5 PM CST). The role is primarily remote but may require on-site presence for ...
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Chicago, IL ยท Remote
$130K - $150K/yr
... management efforts for the CIDT program. This is a full-time hybrid position based in Chicago, IL (MondayFriday, 9 AM5 PM CST). The role is primarily remote but may require on-site presence for ...
Chicago, IL ยท Remote
$95K - $110K/yr
... 100% Remote | USA Our client is a publicly traded, global leader in the distribution of pipe ... Build and maintain category management plans grounded in commodity and market expertise * Lead ...
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Chicago, IL ยท Remote
$95K - $110K/yr
... 100% Remote | USA Our client is a publicly traded, global leader in the distribution of pipe ... Build and maintain category management plans grounded in commodity and market expertise * Lead ...
$34.4K is the 25th percentile. Wages below this are outliers.
$28.1K - $36.1K
32% of jobs
$36.1K - $44K
2% of jobs
$44K - $52K
11% of jobs
The median wage is $54.1K / yr.
$52K - $60K
22% of jobs
$60K - $68K
5% of jobs
$74.5K is the 75th percentile. Wages above this are outliers.
$68K - $76K
4% of jobs
$76K - $83.9K
4% of jobs
$83.9K - $91.9K
5% of jobs
$91.9K - $99.9K
6% of jobs
$99.9K - $107.9K
6% of jobs
$107.9K - $115.8K
2% of jobs
$28.1K
$61.6K
$115.8K
| Aspect | Remote Management | Remote Customer Support |
|---|---|---|
| Primary Responsibilities | Overseeing teams, project coordination, strategic planning | Assisting customers, resolving issues, providing product information |
| Required Skills | Leadership, communication, project management | Communication, problem-solving, product knowledge |
| Work Environment | Virtual teams, management platforms | Customer service platforms, chat, email, phone |
| Common Certifications | Project Management Professional (PMP), leadership courses | Customer service certifications, product training |
Remote Management involves overseeing teams and projects remotely, focusing on leadership and strategic planning. Remote Customer Support centers on assisting customers directly, emphasizing communication and problem-solving skills. While both roles are remote and require strong communication, their core responsibilities and skill sets differ significantly.

Full-time
Posted 6 days ago
The Role
We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage a network issue, interpret a monitoring alert, and know whether to resolve it yourself or get the right engineer involved. You will own monitoring across our network, cloud, and NaaS environments, serve as the first-level escalation for technical issues, and support endpoint and device management operations. When something is wrong somewhere in our environment, you will often be the first to know.
What You'll Own
Monitoring & Observability
• Monitor network, cloud, and NaaS environments using observability and alerting platforms — Splunk, cloud monitoring consoles, and remote management tools
• Own NaaS site monitoring — track link health, power telemetry, and connectivity status for all active remote sites
• Respond to and triage monitoring alerts; resolve within your scope or escalate with full context to the appropriate engineer
• Manage NaaS firmware and configuration changes for live sites in coordination with the Field Engineering team
Technical First-Level Support
• Serve as the first technical escalation point for issues routed up from the helpdesk — network connectivity, application access, system performance
• Perform first-level network troubleshooting — diagnosing issues before escalating to the Senior Network Engineer
• Own the technical ticket queue for infrastructure-adjacent issues, ensuring nothing sits unrouted
• Contribute to SLA compliance by maintaining response time discipline and clear ticket documentation
Endpoint & Device Support
• Assist the Identity & Endpoint Systems Administrator with device enrollment (Intune, Apple Business Manager), compliance policy deployment, and device imaging
• Support OS patching cycles for Windows and Linux systems under direction of the Systems & Application Engineer
• Contribute to knowledge base and troubleshooting documentation for recurring issues
What We're Looking For
Required
• 3+ years in an IT support, NOC, or junior systems administration role
• Working knowledge of networking concepts — TCP/IP, DNS, VLANs, subnetting, basic firewall behavior
• Experience with monitoring and alerting platforms — Splunk, PRTG, Datadog, Zabbix, or equivalent
• Familiarity with Microsoft Intune or another MDM platform for device enrollment and policy deployment
• Experience supporting Windows environments at a systems level — not just end-user troubleshooting
• Strong communication skills — ability to escalate clearly, document concisely, and keep stakeholders informed during incidents
• Experience with a ticketing platform (Jira Service Management preferred)
Preferred
• Experience monitoring or supporting remote or field-deployed network infrastructure
• NaaS, managed connectivity, ISP, or telecom support background
• Splunk experience — dashboards, searches, alert configuration
• Basic scripting ability — PowerShell or Python for automation or log parsing
• Linux command-line proficiency at a support level
Details
• Location: Remote — must be available during core US business hours
• Travel: Minimal
• Employment type: Full-time