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Remote Managed Service Provider Jobs in Edison, NJ

ForgeFit

Remote Customer Service Specialist

Jersey City, NJ · Remote

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

Newark, NJ · Remote

$17.75 - $23.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

ForgeFit

Remote Customer Service Specialist

New York, NY · Remote

$18.50 - $24.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Keep accurate records of customer interactions using CRM * Proactively follow up on customer needs ...

Luminary

Client Service Manager (Remote)

New York, NY · Remote

Role: Client Services Manager Employment: Full-time We are hiring a dedicated Client Services ... The role demands attention to detail, quick turnaround time, and a strong dedication to providing ...

IQVIA

Senior Data Team Lead (Remote)

New York, NY · Remote

$86K - $217K/yr

Hiring multiple Senior Data Team Leads across our FSP (Functional Service Provider) and Traditional ... What You'll Do * Lead data management for complex, global clinical trials from study setup to ...

IQVIA

Senior Data Team Lead (Remote)

Jersey City, NJ · Remote

$86K - $217K/yr

Hiring multiple Senior Data Team Leads across our FSP (Functional Service Provider) and Traditional ... What You'll Do * Lead data management for complex, global clinical trials from study setup to ...

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All JobsManaged Service Provider JobsRemote Managed Service Provider JobsRemote Managed Service Provider Jobs in Edison, NJ

Remote Managed Service Provider information

See Edison, NJ salary details

$15

$28

$42

How much do remote managed service provider jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for remote managed service provider in Edison, NJ is $28.10, according to ZipRecruiter salary data. Most workers in this role earn between $18.89 and $25.38 per hour, depending on experience, location, and employer.

What is a remote managed service provider?

A Remote Managed Service Provider (MSP) is a company or team that remotely manages a business's IT infrastructure and end-user systems. MSPs handle tasks like network monitoring, cybersecurity, data backup, and technical support, all from an offsite location. This allows businesses to focus on their core operations while experienced professionals maintain and secure their technology. Remote MSPs typically offer their services on a subscription basis, providing proactive support and minimizing downtime.

How does a remote managed service provider typically collaborate with client IT teams to ensure seamless service delivery?

Remote Managed Service Providers (MSPs) work closely with client IT teams through regular communication, ticketing systems, and scheduled virtual meetings to align on goals, resolve issues, and implement new technologies. They often use remote monitoring and management tools to proactively detect and address problems, minimizing downtime for clients. Successful collaboration involves clear documentation, shared protocols, and frequent updates, ensuring both the MSP and client teams are informed and responsive. Building trust and maintaining transparency are key to fostering strong partnerships and achieving seamless service delivery.

What are the key skills and qualifications needed to thrive as a remote managed service provider, and why are they important?

To thrive as a Remote Managed Service Provider, you need strong IT troubleshooting skills, a solid understanding of network and system administration, and relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with remote monitoring and management (RMM) tools, ticketing systems, and cybersecurity solutions is typically required. Excellent communication, problem-solving, and time management skills help professionals coordinate with clients and resolve issues efficiently. These abilities are critical for delivering reliable support, maintaining system uptime, and ensuring client satisfaction in a remote environment.

What is the difference between Remote Managed Service Provider vs Network Administrator?

AspectRemote Managed Service ProviderNetwork Administrator
CredentialsCertifications like CompTIA Network+, Microsoft Certified, vendor-specific certificationsCertifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentRemote, often managed via remote tools, supporting multiple clientsTypically onsite or hybrid, managing internal network infrastructure
Employer & Industry UsageManaged service providers serving various industriesIn-house IT teams or organizations managing their own networks

The main difference is that a Remote Managed Service Provider offers outsourced IT support remotely across multiple clients, while a Network Administrator manages an organization's internal network infrastructure, often onsite. Both roles require similar certifications but differ in scope, environment, and employer type.

What are the most commonly searched types of Managed Service Provider jobs in Edison, NJ?

The most popular types of Managed Service Provider jobs in Edison, NJ are:

What job categories do people searching Remote Managed Service Provider jobs in Edison, NJ look for?

The top searched job categories for Remote Managed Service Provider jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Remote Managed Service Provider jobs?

Cities near Edison, NJ with the most Remote Managed Service Provider job openings:

Remote Managed Service Provider jobs near you

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Manhattan, NY • Remote

$30K - $75K/yr

Part-time

Re-posted 6 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities

  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings

Qualifications

  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred

Benefits

  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities

Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.