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Remote Managed File Transfer Jobs in Rancho Cucamonga, CA

Shield

Service Desk Manager - Tier II

Anaheim, CA · On-site +1

$93K - $108K/yr

Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $93,600 ... and knowledge transfer between shifts and global teams. * Champion continuous improvement in ...

W3Global Inc.

Workers Compensation Attorney

Orange, CA · On-site +1

$90K - $130K/yr

Manage cases, prepare discovery, file motions and pleadings according to judicial procedures and ... Option to work hybrid or full remote is available after completion of training * Our firm has a new ...

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All JobsManaged File Transfer JobsRemote Managed File Transfer JobsRemote Managed File Transfer Jobs in Rancho Cucamonga, CA

Remote Managed File Transfer information

See Rancho Cucamonga, CA salary details

$12

$18

$23

How much do remote managed file transfer jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for remote managed file transfer in Rancho Cucamonga, CA is $18.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $19.42 per hour, depending on experience, location, and employer.

What is a Remote Managed File Transfer specialist?

A Remote Managed File Transfer (MFT) specialist is a professional who oversees, configures, and supports secure file transfer solutions for organizations, often working remotely. They ensure that sensitive data is transferred safely between systems, partners, and clients, adhering to security protocols and compliance standards. Their responsibilities include setting up MFT software, troubleshooting transfer issues, maintaining data integrity, and managing user access. These specialists play a crucial role in protecting confidential information and streamlining data exchange processes.

What are the key skills and qualifications needed to thrive as a Remote Managed File Transfer specialist?

To excel as a Remote Managed File Transfer Specialist, you need a solid understanding of secure file transfer protocols, IT networking, and compliance requirements, often supported by a degree in computer science or related certifications. Familiarity with tools like MOVEit, GoAnywhere, SFTP/FTP servers, and security frameworks such as HIPAA or GDPR is typically necessary. Strong problem-solving abilities, attention to detail, and effective communication skills help you proactively address transfer issues and collaborate with stakeholders. These skills ensure secure, reliable, and compliant data exchanges critical to business operations.

What are some common challenges faced by professionals in a Remote Managed File Transfer role, and how can they be addressed?

Professionals in Remote Managed File Transfer roles often encounter challenges such as ensuring secure data transmission, managing large volumes of files, and troubleshooting connectivity or automation issues across different networks. Addressing these challenges typically involves staying current with security protocols, leveraging automation tools, and developing strong problem-solving skills. Regular collaboration with IT security and network teams is also crucial to quickly resolve issues and maintain compliance with data privacy regulations.

What is the difference between Remote Managed File Transfer vs Network Administrator?

AspectRemote Managed File TransferNetwork Administrator
Primary RoleOversees secure file transfer processes and solutions remotelyManages and maintains network infrastructure and security
Required SkillsFile transfer protocols, cybersecurity, remote management toolsNetwork protocols, hardware, troubleshooting, security
Work EnvironmentRemote, often within IT or cybersecurity teamsOn-site or hybrid in corporate or data center settings
CertificationsCompTIA Security+, CISSP, or similarCisco CCNA, CompTIA Network+, or similar

While both roles involve IT security and infrastructure, Remote Managed File Transfer specialists focus on secure data transfer solutions remotely, whereas Network Administrators manage overall network systems. The roles complement each other but differ in scope and daily tasks.

What are popular job titles related to Remote Managed File Transfer jobs in Rancho Cucamonga, CA?

For Remote Managed File Transfer jobs in Rancho Cucamonga, CA, the most frequently searched job titles are:

What job categories do people searching Remote Managed File Transfer jobs in Rancho Cucamonga, CA look for?

The top searched job categories for Remote Managed File Transfer jobs in Rancho Cucamonga, CA are:

What cities near Rancho Cucamonga, CA are hiring for Remote Managed File Transfer jobs?

Cities near Rancho Cucamonga, CA with the most Remote Managed File Transfer job openings:

Remote Managed File Transfer jobs near you

Service Desk Manager - Tier II

Shield

Anaheim, CA • On-site, Remote

$93K - $108K/yr

Full-time

Re-posted 24 days ago

Job description

Service Desk Manager - Tier II
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $93,600 - $108,160 / year
Description
IronOrbit is seeking a Tier II Service Desk Manager to lead our Tier II support team as part of our Managed Services organization. This role combines hands on technical leadership, team management, and ITIL based incident and problem management to ensure timely issue resolution, strong service continuity, and an exceptional customer experience.
The Tier II Service Desk Manager will be responsible for the day to day leadership and performance of the Tier II team, ensuring escalated technical issues are resolved effectively and service expectations are consistently met. This individual will serve as a technical subject matter expert and escalation resource for the team, bringing strong hands on experience across Active Directory, server environments, desktops, and related infrastructure technologies.
In addition to leading Tier II operations, this role will have a strong focus on incident and problem management. The Manager will use service desk data, ticket trends, and recurring incidents to identify broader problems within customer environments and drive those issues toward permanent resolution. This includes coordinating root cause analysis, identifying opportunities for proactive remediation, and ensuring recurring issues are addressed rather than repeatedly resolved at the incident level.
The Tier II Service Desk Manager will work closely with Senior Service Managers, Customer Success Managers, and other technical teams to manage escalations, address service impacts, and maintain clear ownership and communication throughout the resolution process. This individual will also play an important role in continually improving support processes, service quality, and overall operational performance.
Key Responsibilities
  • Lead, mentor, and inspire a geographically distributed Tier II and Incident and Problem Management-focused team, fostering accountability, quality, and a positive, collaborative environment.
  • Demonstrate strong leadership in remote team settings: set clear expectations, facilitate regular virtual check-ins, and promote knowledge sharing across locations and time zones.
  • Oversee the end-to-end incident lifecycle: monitor ticket queues, triage incidents, coordinate escalations, and ensure timely resolution in line with SLAs.
  • Manage the problem management process: identify recurring issues, facilitate root cause analysis, and drive implementation of permanent solutions.
  • Serve as the senior escalation point for complex technical and client-impacting incidents during assigned shifts.
  • Coordinate change requests and scheduled maintenance activities with after-hours teams to minimize client disruption.
  • Develop, track, analyze and publish incident and problem metrics, prepare shift reports, and communicate critical updates to daytime leadership and the Senior Service Manager.
  • Collaborate with other managers and after-hours teams to ensure seamless handoffs and knowledge transfer between shifts and global teams.
  • Champion continuous improvement in incident and problem management processes, documentation, and client satisfaction.

Skills, Knowledge & Expertise
  • 3+ years in an IT support or service management leadership role (MSP experience highly preferred).
  • Demonstrated success leading remote and distributed teams, including setting goals, providing feedback, and driving engagement in virtual environments.
  • Strong technical background in Windows Server (2016/2019/2022), networking (Cisco, Sophos, SonicWall), cloud platforms (Microsoft 365, Google Workspace, Azure AD), and remote troubleshooting.
  • Proven ability to lead distributed/remote teams effectively.
  • Excellent written and verbal communication skills, with an emphasis on clarity and inclusivity in virtual settings.
  • Experience with ITSM tools and incident/problem management processes.
  • Experience with endpoint and device management tools (Microsoft Intune, Datto RMM, CrowdStrike Falcon, JAMF Pro, Apple Business Manager).
  • Familiarity with virtualization and VDI platforms (VMware Horizon, Citrix, Hyper-V).
  • Ability to coordinate effectively with after-hours and overnight teams.

Preferred:
  • ITIL certification or equivalent process knowledge.
  • Experience managing cross-time-zone teams and facilitating virtual collaboration.
  • Familiarity with MSP performance metrics, SLA reporting, and continual service improvement.
  • Knowledge of compliance frameworks (ISO 27001, PCI, SOC2).
  • Experience with backup/recovery (Veeam), MFA (Duo, Microsoft), and security monitoring (NIDS, DLP).

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