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Remote M&T Bank Universal Banker Jobs (NOW HIRING)

Climate First Bank

Commercial Solutions Banker

OR · Remote

Prior experience working in a digital-first or remote banking environment preferred ... A high-pace and high-expectation environment excites you and you can't wait to push yourself to new ...

M&T Bank

Senior Cloud Data Engineer

Buffalo, NY · On-site +1

$102K - $139K/yr

Familiarity with data governance, data quality, and operational data management practices #LI-JB3 #Hybrid M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The ...

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How much do remote m&t bank universal banker jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for remote m&t bank universal banker in the United States is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What is a Remote M&T Bank Universal Banker?

A Remote M&T Bank Universal Banker is a customer service professional who assists clients with a variety of banking needs through virtual channels instead of in person. They handle tasks such as opening accounts, processing transactions, answering questions, and providing financial advice via phone, video, chat, or email. This role combines the responsibilities of a teller and a personal banker, ensuring customers receive comprehensive support remotely. Universal Bankers are trained to resolve issues, recommend products, and help clients navigate digital banking tools, all while maintaining a high standard of service and security.

What is the difference between Remote M&T Bank Universal Banker vs Remote M&T Bank Teller?

AspectRemote M&T Bank Universal BankerRemote M&T Bank Teller
CredentialsHigh school diploma or equivalent; banking certifications preferredHigh school diploma or equivalent; banking certifications optional
Work EnvironmentCustomer service, sales, and banking operations; client interaction via phone or videoPrimarily transactional; customer interactions mainly via phone or online
Job ResponsibilitiesHandling deposits, withdrawals, opening accounts, cross-selling servicesProcessing transactions, account inquiries, basic customer support

The Remote M&T Bank Universal Banker combines sales, customer service, and banking operations, often requiring broader skills and certifications. The Remote M&T Bank Teller focuses mainly on transactional tasks and basic customer support. Both roles serve remote banking needs but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Remote M&T Bank Universal Banker, and why are they important?

To thrive as a Remote M&T Bank Universal Banker, you need a solid understanding of retail banking products, customer service expertise, and typically a high school diploma or relevant banking experience. Familiarity with banking software platforms, digital communication tools, and secure transaction systems is essential. Strong interpersonal skills, problem-solving abilities, and attention to detail help you build trust and resolve client issues effectively in a remote setting. These skills ensure you deliver exceptional service, maintain regulatory compliance, and foster long-term customer relationships in a virtual banking environment.

How does a Remote M&T Bank Universal Banker collaborate with team members and support customers effectively in a virtual environment?

As a Remote M&T Bank Universal Banker, collaboration with team members happens primarily through digital communication platforms, such as video conferencing, chat, and secure internal messaging. You’ll regularly participate in virtual team meetings to share updates, discuss customer cases, and coordinate on complex service issues. Supporting customers remotely involves handling inquiries, transactions, and problem resolution over phone, email, or video calls, requiring strong communication skills and a proactive approach to customer service. You’ll also work closely with specialists in lending, investments, and other departments by referring customers or seeking guidance, ensuring a seamless banking experience despite the physical distance.

What cities are hiring for Remote M&T Bank Universal Banker jobs?

Cities with the most Remote M&T Bank Universal Banker job openings:

What are the most commonly searched types of M&T Bank Universal Banker jobs?

The most popular types of M&T Bank Universal Banker jobs are:

What states have the most Remote M&T Bank Universal Banker jobs?

States with the most job openings for Remote M&T Bank Universal Banker jobs include:

Remote M T Bank Universal Banker jobs near you

Commercial Solutions Banker

Climate First Bank

OR • Remote

Full-time

Re-posted 5 days ago

Job description

Now Hiring: Commercial Solutions Banker

We're seeking a Commercial Solutions Banker to deliver a seamless, high-touch digital banking experience for our commercial clients while advancing our mission of a more inclusive and regenerative economy. You'll guide clients through a smooth and confident client experience by supporting with everyday digital banking needs, serving as a trusted resource from day one. Collaborating across teams, you'll manage communications, support client interactions, and contribute to growth in commercial deposits and treasury services.

What You'll Contribute:

Client Onboarding & Account Opening

  • Act as the primary contact for new commercial and business clients throughout the account opening process.
  • Open commercial checking, money market, CD, and specialized business accounts.
  • Guide clients through documentation requirements and assist in structuring accounts.
  • Support digital onboarding communications and ensure accurate, timely account setup.

Cash Management & Treasury Service Setup

  • Assist clients with setup and management of digital treasury services.
  • Deliver training and onboarding on digital platforms and tools to clients.
  • Partner with internal teams to ensure accurate and efficient service implementation.

Digital Banking Support

  • Serve as the primary contact for Tier 1 service and technical inquiries related to online and mobile banking platforms.
  • Address troubleshooting of digital banking tools.
  • Monitor and respond to support queues and shared inboxes to ensure timely, accurate resolution.
  • Support call handling performance and drive digital channel engagement.

Relationship management & Servicing

  • Deliver a proactive, concierge-level experience by responding to inquiries, resolving issues, and providing personalized support.
  • Build and maintain strong commercial client relationships to drive engagement and retention.
  • Identify opportunities to introduce additional banking solutions aligned with client needs.
  • Advise opportunities to introduce additional banking solutions aligned with client needs.

Operational Excellence & Risk Management

  • Ensure all onboarding and servicing activities adhere to regulatory requirements and internal policies.
  • Monitor cash management activity for anomalies or risk indicators, escalating issues as appropriate.
  • Maintain accurate records and documentation to support audits and quality control.
  • Identify process improvements to enhance efficiency and the overall digital client experience.

Champion Our Mission, Protect What Matters

  • Adopt a commitment to environmental, social, economic, and racial justice.
  • Stay informed of applicable regulatory requirements and complete all mandatory compliance and IT training.
  • Pursue and demonstrate an understanding of established Bank policies, procedures, and regulations.
  • Question suspicious activity and collaborate closely with the respective department(s) to help prevent fraudulent activity.

What Makes a Stand-Out Candidate:

Experience & Education

  • 3-5 years experience in commercial or business banking, treasury management, or a similar client service role.
  • Strong understanding of commercial account structures and treasury service products.
  • Bilingual proficiency preferred.
  • Prior experience working in a digital-first or remote banking environment preferred.

Entrepreneurial Self-Starter - You take charge of your work product and take pride in delivering consistently great and measurable results. You solve problems efficiently, seek operational efficiencies and are an individual with the proven ability to deliver a high-touch, client-focused experience. A high-pace and high-expectation environment excites you and you can't wait to push yourself to new professional heights in a company that rewards high performance.

Organization & Efficiency- You manage your time like a pro and stay focused under pressure. You love a good system but also adapt to changing routines. You're a master note-taker and checklist fanatic and stay on top of things with ease and consistency.

Master Communicator- You communicate with confidence, precision, and professionalism. You listen deeply and respond thoughtfully and are able to engage efficiently and tactfully with internal and external stakeholders.

Banking & Fintech Acumen - You are highly educated in financial products and services along with applicable regulations and laws within commercial or business banking. You are proficient in ACH and wire transfer processes, Positive Pay, Remote Deposit Capture (RDC), and sweep account setup.

Tech-Forward and Analytical Thinking - You learn new tools quickly, are excited by innovation and leverage technology to create efficiencies.

Commitment to Being a Team Player - You lift others up, share ideas, and bring positive energy to everything you do. You know how to operate as a part of a larger team and love contributing to the big picture. You're dependable and always happy to lend a hand where needed.

The Work Environment:

  • Remote role within the United States; Eastern Standard Hours.
  • Occasional U.S. travel for company events or leadership sessions.
  • Tobacco-Free employer. All employees must affirm to be non-smokers or affirm commitment to cessation within 90-days of offer acceptance.
  • Sustained standing and sitting, frequent communication (speaking and listening) and use of PC, including typing or sustained attention to monitor, occasional lifting up to 20 lbs.

The Hiring Process:

Applications must be submitted through the official application link. Resumes sent via other channels may be delayed or bypassed. Processing times may vary. Candidates selected to move forward will be contacted by the hiring team.

Our process follows the Topgrading Methodology - we hire A-Players through a structured, transparent process that includes:

  • Cognitive and personality assessments
  • An application form spanning your full education and work history
  • 3 conversation stages with key team members- get to know us!
  • Credit and background checks conducted before the final interview
  • Final Step: Connect us with former mentors and managers of our choice for reference chats.

We do not offer visa sponsorship and will not pursue candidates without valid work authorization.

Apply