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Remote M&T Bank Universal Banker Jobs (NOW HIRING)

PSB BANK

Universal Banker

Hermann, MO · Remote

$18.50 - $23/hr

Job Title: Universal Banker Department: Operations Reports To: Branch Manager Classification ... pay, remote deposit capture, cash management, and other bank products and services. * Opens new ...

CORE BANK

Virtual Center Universal Banker

Omaha, NE · On-site +1

$17.75 - $22.25/hr

Company Overview Core Bank is a high-performing, tech-forward community bank serving Omaha and ... This is not a remote position. Position is located on-site at our Headquarters building in Omaha ...

TrustBank

Virtual Universal Banker

Olney, IL · On-site +1

$18 - $21/hr

VIRTUAL UNIVERSAL BANKER DEPARTMENT: CUSTOMER EXPERIENCE REPORTS TO: MARKETING OFFICER FLSA STATUS ... bank's growth strategy by delivering exceptional remote service, resolving customer inquiries ...

Climate First Bank

Universal Banker Floater

Winter Park, FL · On-site +1

$17 - $21.25/hr

At Climate First Bank , we're redefining what banking can be. As a Florida Benefit Corporation and ... A high-pace and high-expectation environment excites you and you can't wait to push yourself to new ...

Climate First Bank

Universal Banker Floater

Orlando, FL · On-site +1

$16.75 - $21/hr

At Climate First Bank , we're redefining what banking can be. As a Florida Benefit Corporation and ... A high-pace and high-expectation environment excites you and you can't wait to push yourself to new ...

M&T Bank

Foreclosure Specialist II

$20.55 - $34.25/hr

Promote an environment that supports belonging and reflects the M&T Bank brand. * Complete other related duties as assigned. Scope of Responsibilities: This position interacts with external third ...

M&T Bank

Foreclosure Specialist II

$20.55 - $34.25/hr

Promote an environment that supports belonging and reflects the M&T Bank brand. * Complete other related duties as assigned. Scope of Responsibilities: This position interacts with external third ...

M&T Bank

Master Enterprise Architect

$167K - $279K/yr

Promote an environment that supports belonging and reflects the M&T Bank brand. * Maintain M&T internal control standards, including timely implementation of internal and external audit points ...

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Remote M T Bank Universal Banker information

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$12

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$25

How much do remote m&t bank universal banker jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote m&t bank universal banker in the United States is $19.86, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $21.63 per hour, depending on experience, location, and employer.

What is a Remote M&T Bank Universal Banker?

A Remote M&T Bank Universal Banker is a customer service professional who assists clients with a variety of banking needs through virtual channels instead of in person. They handle tasks such as opening accounts, processing transactions, answering questions, and providing financial advice via phone, video, chat, or email. This role combines the responsibilities of a teller and a personal banker, ensuring customers receive comprehensive support remotely. Universal Bankers are trained to resolve issues, recommend products, and help clients navigate digital banking tools, all while maintaining a high standard of service and security.

How does a Remote M&T Bank Universal Banker collaborate with team members and support customers effectively in a virtual environment?

As a Remote M&T Bank Universal Banker, collaboration with team members happens primarily through digital communication platforms, such as video conferencing, chat, and secure internal messaging. You’ll regularly participate in virtual team meetings to share updates, discuss customer cases, and coordinate on complex service issues. Supporting customers remotely involves handling inquiries, transactions, and problem resolution over phone, email, or video calls, requiring strong communication skills and a proactive approach to customer service. You’ll also work closely with specialists in lending, investments, and other departments by referring customers or seeking guidance, ensuring a seamless banking experience despite the physical distance.

What are the key skills and qualifications needed to thrive as a Remote M&T Bank Universal Banker, and why are they important?

To thrive as a Remote M&T Bank Universal Banker, you need a solid understanding of retail banking products, customer service expertise, and typically a high school diploma or relevant banking experience. Familiarity with banking software platforms, digital communication tools, and secure transaction systems is essential. Strong interpersonal skills, problem-solving abilities, and attention to detail help you build trust and resolve client issues effectively in a remote setting. These skills ensure you deliver exceptional service, maintain regulatory compliance, and foster long-term customer relationships in a virtual banking environment.

What is the difference between Remote M&T Bank Universal Banker vs Remote M&T Bank Teller?

AspectRemote M&T Bank Universal BankerRemote M&T Bank Teller
CredentialsHigh school diploma or equivalent; banking certifications preferredHigh school diploma or equivalent; banking certifications optional
Work EnvironmentCustomer service, sales, and banking operations; client interaction via phone or videoPrimarily transactional; customer interactions mainly via phone or online
Job ResponsibilitiesHandling deposits, withdrawals, opening accounts, cross-selling servicesProcessing transactions, account inquiries, basic customer support

The Remote M&T Bank Universal Banker combines sales, customer service, and banking operations, often requiring broader skills and certifications. The Remote M&T Bank Teller focuses mainly on transactional tasks and basic customer support. Both roles serve remote banking needs but differ in scope and responsibilities.

What cities are hiring for Remote M&T Bank Universal Banker jobs?

Cities with the most Remote M&T Bank Universal Banker job openings:

What are the most commonly searched types of M&T Bank Universal Banker jobs?

The most popular types of M&T Bank Universal Banker jobs are:

What states have the most Remote M&T Bank Universal Banker jobs?

States with the most job openings for Remote M&T Bank Universal Banker jobs include:

Remote M T Bank Universal Banker jobs near you

Customer Success Senior Manager, M&T Nota

M&T Bank

Buffalo, NY • Remote

$107K - $179K/yr

Full-time

Posted 3 days ago

New

M&T Bank rating

7.8

Company rating: 7.8 out of 10

Based on 187 frontline employees who took The Breakroom Quiz

78th of 175 rated banks

Job description

Overview:

The role leads a team of Customer Success Specialists and is responsible for driving customer growth, retention, and satisfaction for M&T Nota. This role ensures law firms successfully adopt and gain value from the Nota platform while receiving exceptional banking support. Working closely with Product, Engineering, Sales, Marketing, and Banking teams, the Customer Success Manager serves as the voice of the customer, helping shape business improvements and supporting the continued growth of the M&T Nota venture.

A key focus of the role is building and scaling a remote servicing model that efficiently supports customers across both the Nota platform and M&T banking services. This leader will establish the processes, tools, and team capabilities needed to deliver a consistent, high-quality client experience while supporting sustainable business growth

Primary Responsibilities:
  • Lead and develop a team of Customer Success Specialists responsible for onboarding, training, servicing, and ongoing customer support.
  • Lead the execution of customer success strategies that drive customer adoption, retention, satisfaction, and growth for M&T Nota.
  • Oversee the development and enhancement of a scalable customer success operating model, including servicing processes, tools, and resources.
  • Lead initiatives to build and optimize a remote servicing model supporting both Nota platform users and related banking services.
  • Monitor customer success performance metrics and identify opportunities to improve client engagement, loyalty, and business outcomes.
  • Act as the voice of the customer by partnering with Product, Engineering, Sales, and Banking teams to improve products, resolve customer issues, enhance service delivery, and support business growth objectives.
  • Analyze customer feedback and operational trends to identify risks, recommend improvements, and influence strategic priorities.
  • Advise senior management on customer success initiatives, servicing strategies, and opportunities to improve customer outcomes.
  • Understand and adhere to the Company's risk and regulatory standards, policies, and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.
Supervisory/ Managerial Responsibilities:

Supervises a team

Education and Experience Required:

Bachelor's degree and 7 years relevant experience,

OR in lieu of a degree,

A combined minimum of 11 years higher education and/or work experience including 7 years relevant experience

2 year of Management Experience

M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $107,500.00 - $179,100.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.LocationBuffalo, New York, United States of America

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