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Remote Lumen Technologies Jobs in Michigan (NOW HIRING)

Remote Lumen Technologies information

What skills and qualifications are needed to thrive as a remote employee at Lumen Technologies?

To thrive as a Remote Employee at Lumen Technologies, you need strong technical expertise relevant to your role (such as IT, network engineering, or customer service), typically supported by a relevant degree or certifications. Familiarity with collaboration tools like Microsoft Teams, VPNs, ticketing systems, and Lumen-specific software is often required. Outstanding self-motivation, time management, and communication skills help remote employees excel in a distributed work environment. These abilities ensure productivity, effective teamwork, and high-quality service delivery regardless of location.

What challenges are faced when working remotely for Lumen Technologies, and how can they be addressed?

Working remotely for Lumen Technologies often involves navigating time zone differences, maintaining clear communication with cross-functional teams, and managing projects independently. Employees may find it challenging to stay connected with colleagues and access support quickly. To address these issues, Lumen Technologies promotes the use of collaborative tools such as Microsoft Teams and regular virtual meetings, along with providing structured onboarding and training. Proactively engaging in team check-ins and leveraging available resources can help remote employees stay productive and feel part of the broader company culture.

What is the difference between Remote Lumen Technologies vs Remote Network Technician?

AspectRemote Lumen TechnologiesRemote Network Technician
CertificationsTypically requires Cisco, CompTIA, or vendor-specific certificationsOften requires Cisco, CompTIA Network+, or similar certifications
Work EnvironmentRemote, supporting enterprise telecommunications and cloud servicesRemote, troubleshooting and maintaining network hardware and software
Industry UsageTelecommunications, cloud services, enterprise ITNetworking, IT support, infrastructure management

Remote Lumen Technologies and Remote Network Technicians share similar certifications and work environments, both focusing on network and telecommunications support. However, Lumen roles are more aligned with enterprise telecom solutions, while Network Technicians often focus on hardware and network troubleshooting across various industries.

What is a remote Lumen Technologies job?

Remote Lumen Technologies jobs are positions offered by Lumen Technologies that allow employees to work from locations outside of traditional office settings, often from home. These roles may include technical, customer service, sales, or corporate support functions. Working remotely for Lumen Technologies enables flexibility while still providing access to the company’s resources, training, and collaboration tools. The company supports remote work to attract a diverse talent pool and to adapt to modern workplace preferences.
What are the most commonly searched types of Lumen Technologies jobs in Michigan? The most popular types of Lumen Technologies jobs in Michigan are:
What are popular job titles related to Remote Lumen Technologies jobs in Michigan? For Remote Lumen Technologies jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Remote Lumen Technologies jobs in Michigan look for? The top searched job categories for Remote Lumen Technologies jobs in Michigan are:
What cities in Michigan are hiring for Remote Lumen Technologies jobs? Cities in Michigan with the most Remote Lumen Technologies job openings:
Infographic showing various Remote Lumen Technologies job openings in Michigan as of August 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution.

Account Manager II- Desk Based Sales

Lumen Technologies

MI • Remote

$50K - $67K/yr

Full-time

Medical, Life

Posted 8 days ago


Lumen Technologies rating

8.7

Company rating: 8.7 out of 10

Based on 105 frontline employees who took The Breakroom Quiz

8th of 97 rated telecommunications companies


Job description

Lumen is the trusted network for the AIpowered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, highperformance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you'll work on infrastructure customers rely on today and build for what's next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you're ready to take ownership, deliver meaningful impact, and help shape the future of AIready connectivity, join us today.

The Role

This role is responsible for producing new sales and growing brand awareness within a defined territory by selling the Lumen portfolio of products, services and solutions. As a desk-based position, with limited field engagement, this role will target mostly new logo acquisition and development through well-supported sales and prospecting motions, as well as assist in development of peers and newer team members when required.

Location

Allows for Work From Home in the Eastern and Central Time Zones.

The Main Responsibilities
  • Desk-based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles.
  • Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. 
  • Prospect and qualify through calls, emails, social media, internal marketing campaigns, call blitzes, follow up, etc.
  • Effectively navigate company systems and tools to provide customers with timely quotes, follow up.
  • Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call. 
  • Engage internal resources and support personnel to provide an exceptional customer experience.
  • Leverage the broader sales resource eco-system to drive high impact opportunities.
  • Work with urgency through all aspects of the sales cycle through closing.
  • Maintain updated sales stages and accurate notes in Salesforce.com. Create and maintain account plans as required.
  • Provide activity reports as required. Forecast and commit monthly sales volume accurately.
  • Attend assigned meeting and participate in all company training requirements. 
  • Mentor teammates as a senior person on the team and lead by example with a strong attitude, high energy and leadership characteristics.
What We Look For in a Candidate
  • 4+ years sales experience
  • Experience selling similar products and solutions.
  • Experience selling telecom/telecom solutions.
  • Advanced sales experience in a similar desk-based or inside/outside role.
  • History developing new accounts and opening new sales territories a plus. 
  • Ability to conduct an efficient sales call or web-conference.
  • Prepared, organized and planned approach to daily business pursuits.
  • Persuasive selling skills and prospecting skills - cold calling, e-mail, social media, messaging, etc. 
  • Effective relationship building. Positive, effective communicator. Team player and coachable. Results-oriented/outcome-driven. Works well when presented with challenges.
  • Proficiency in Salesforce/CRM.
  • Work daily with integrity and follow the Lumen Unifying Principles.
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$50,606 - $67,473 in these states: AL  AR  FL  GA  IA  IN  KS  KY  LA  ME  MO  MS  ND  NE OH  OK  PA  SC  SD  TN  VT  WI  WV   
$53,144 - $70,848 in these states: MI  MN  NC  NH  RI 
$55,671 - $74,221 in these states: CT  DC  DE  IL  MA  MD  NJ  NY  TX  VA  
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.   Learn more about Lumen's: Benefits

Bonus Structure

#LI-Remote

Requisition #: 342903

Life at Lumen

Life at Lumen is human and connected, even in a fast moving, AIfocused organization. We set clear expectations and trust people to meet them. With real support and shared accountability, teams collaborate better, move faster, and deliver meaningful outcomes. 

Our Lumen 8 behaviors guide how we interact, make decisions, and work together, shaping a culture built to perform and win.  

To learn more about Life at Lumen and how we live the Lumen 8, please visit:  
https://jobs.lumen.com/global/en/life-at-lumen

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page. Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Privacy Notice

Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Applicant Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.

To review Lumen's Global Employment Applicant and Talent Community Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.


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About Lumen Technologies

Sourced by ZipRecruiter

Lumen Technologies, headquartered in Monroe, LA, US, is a leader in the telecommunications industry. The company provides an array of solutions ranging from voice, broadband, and video services for consumers, businesses, and governmental agencies. Additionally, they offer data management, cloud, network, and IT services for enterprise customers. Lumen Technologies was founded in 1930, originally as the Louisiana Long Distance Independent Telephone Company. The company’s mission is to further human progress through technology, promoting a robust digital ecosystem, which is reflective of their core values of trust, respect, and innovative problem-solving that aims to have a significant impact on their clients' businesses.

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Monroe, LA, US

Year founded

1968

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