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Remote Loyalty Program Jobs in Summerville, SC (NOW HIRING)

Blackbaud

Customer Success Manager, Corporate Impact

SC · Remote

$53K - $70K/yr

Foster loyalty and develop customer champions through reference programs, stories, and event ... Passion for helping others and driving social impact. #LI-REMOTE Stay up to date on everything ...

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Remote Loyalty Program information

See Summerville, SC salary details

$22.4K

$47K

$81.2K

How much do remote loyalty program jobs pay per year?

As of Aug 16, 2026, the average yearly pay for remote loyalty program in Summerville, SC is $46,973.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $53,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a remote loyalty program manager, and why are they important?

To excel as a Remote Loyalty Program Manager, you need a strong background in marketing, data analysis, and customer relationship management, often supported by a degree in marketing, business, or a related field. Familiarity with CRM software (such as Salesforce), loyalty program platforms, and data analytics tools is typically required. Excellent communication, problem-solving, and organizational skills help build member engagement and manage cross-functional projects. These competencies ensure effective program execution, drive customer retention, and help achieve business objectives in a virtual environment.

What is a remote loyalty program specialist?

A Remote Loyalty Program specialist is a professional who manages and enhances customer loyalty programs for a company while working remotely. They are responsible for designing, implementing, and analyzing rewards programs to engage and retain customers. Their tasks may include data analysis, customer communication, and collaborating with marketing teams to improve program effectiveness. Working remotely, they use digital tools to coordinate activities and monitor program performance. This role is essential for businesses aiming to build strong, long-lasting customer relationships.

What are some common challenges faced by professionals working in remote loyalty program roles, and how can they overcome them?

Professionals in remote loyalty program roles often encounter challenges such as maintaining clear communication with cross-functional teams, staying aligned with evolving customer expectations, and tracking program performance across digital platforms. To overcome these, it's important to leverage collaborative tools, establish regular check-ins with team members, and use analytics software to monitor key metrics. Staying proactive with customer feedback and market trends also helps ensure the loyalty program remains relevant and effective while working remotely.

What are popular job titles related to Remote Loyalty Program jobs in Summerville, SC?

For Remote Loyalty Program jobs in Summerville, SC, the most frequently searched job titles are:

What job categories do people searching Remote Loyalty Program jobs in Summerville, SC look for?

The top searched job categories for Remote Loyalty Program jobs in Summerville, SC are:

What cities near Summerville, SC are hiring for Remote Loyalty Program jobs?

Cities near Summerville, SC with the most Remote Loyalty Program job openings:

Remote Loyalty Program jobs near you

Customer Success Manager, Corporate Impact

Blackbaud

SC • Remote

$53K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Blackbaud rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

88th of 244 rated software companies

Job description

At Blackbaud, we are committed to powering an Ecosystem of Good-a connected network of people and organizations working together to build a better world. As a Customer Success Manager (CSM), you will play a pivotal role in this mission by serving as a strategic partner to our customers across the social good sector. You will guide them in leveraging Blackbaud's cloud solutions, services, and data intelligence to achieve meaningful, measurable outcomes aligned with their organizational goals.

This role is both proactive and consultative, requiring a deep understanding of customer needs, industry best practices, and the value our technology delivers. You will lead success planning, drive adoption, monitor customer health, and foster long-term relationships that result in retention, growth, and advocacy. As a strategic partner, you will collaborate across internal teams and use data-driven insights to anticipate challenges, identify opportunities, and ensure customers realize the full potential of their investment in Blackbaud.

CSMs are expected to operate with a high level of autonomy and strategic influence, engaging with executive stakeholders and contributing to cross-functional initiatives that enhance the overall customer experience. Your work will directly impact customer satisfaction, loyalty, and the expansion of Blackbaud's footprint within the social good community.

What you'll do:

  • Customer Partnership & Strategy

  • Build strategic relationships with executives and key stakeholders.

  • Drive usage and value realization of YourCause solutions.

  • Develop and execute joint success plans supported by executive business reviews.

  • Onboard new customers and ensure effective use of available resources (support, training, community, etc.).

  • Customer Health & Retention

  • Monitor product usage and sentiment data to identify risks and opportunities.

  • Respond to survey feedback and proactively manage wellness plans for at-risk customers.

  • Protect recurring revenue through proactive sentiment tracking and wellness planning.

  • Work collaboratively with the renewals team to share customer feedback and relationship insights to ensure successful renewal of each of our clients.

  • Growth & Advocacy

  • Identify and support expansion opportunities in collaboration with sales.

  • Foster loyalty and develop customer champions through reference programs, stories, and event participation.

  • Encourage best practices to drive engagement (e.g., giving campaigns, incentive programs).

What you'll bring:

  • 3-5 years of experience in Corporate Social Responsibility SaaS or the social good sector.

  • Proven success in relationship-building and customer service.

  • Strong communication and presentation skills.

  • Experience engaging with c-suite executives and managing sensitive discussions.

  • Ability to derive insights from data and demonstrate cloud technology.

  • Self-starter with a collaborative mindset and global perspective.

  • Familiarity with Blackbaud solutions is a plus.

  • Passion for helping others and driving social impact.

#LI-REMOTE

Stay up to date on everything Blackbaud, follow us on Linkedin, Twitter, Instagram, Facebook and YouTube

Blackbaud powers social impact through purposedriven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base pay is $53,400.00 to $70,300.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

  • Medical, dental, and vision insurance

  • Remote-flexible workforce

  • Wellness Programs

  • 401(k) program with employer match

  • Flexible paid time off

  • Generous Parental Leave

  • Donations for Doers

  • Pet insurance, legal and identity protection

  • Tuition reimbursement program

Employment Type: FULL_TIME

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